We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.


Certificate of Excellence
$$ - $$$
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
530 William Penn Pl, Pittsburgh, PA 15219-1820
+1 412-201-2004
More Info
Add Photo Write a Review

72 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 67: English reviews
Pittsburgh, Pennsylvania
Level Contributor
16 reviews
11 restaurant reviews
1 of 5 bubbles Reviewed 11 December 2016

Sad that Sheeple pay way to much for they're coffee. Or for any other sugar loaded fluffy fad beverage.

Thank Spike M
2 reviews
3 of 5 bubbles Reviewed 4 December 2016

went there as it was nearest to me cuz it was in my hotel. All was good except too loud noise But friendly staff. Loved the drinks

Thank Pulilius S
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 10 November 2016 via mobile

Extremely loud staff behind the counter. Laughing and messing around too much. So much so that they completely messed up my drink order. Also 90% of the seats are old hard and uncomfortable. Please add more power outlets.

Thank John C
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 10 November 2016 via mobile

Grabbing a few lattes at the mall with my daughter. They were having a buy one get one free afternoon special on holiday drinks. Friendly and efficient service. The lattes were delicious. What I don't understand is why our orders are not prepared together. We ordered and paid together but they made my daughters latte then made another customers latte... More 

Thank Lynne C
Rutherford, New Jersey
Level Contributor
97 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 19 August 2016

It was in my hotel (William Penn) which made it very accessible for me, but it also has a street entrance for others. It was spacious not congested like some Starbucks.

Thank Teacher2urist
Level Contributor
11 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 14 August 2016

Historic building, great staff, delicious coffee! It was fun just sipping and watching the people. Very nice.

Thank Kim C
Pittsburgh, PA
Level Contributor
67 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 20 July 2016 via mobile

The service at the new SB In the Westin is sooooo sloow! Coffees are good, but employees mill about while customers wait & wait. Easier to use fast paced, well managed SB in Omni Penn!

Thank Valaw
Hartford, Connecticut
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 June 2016

Great staff kind friendly. They were very helpful when the ordering app at their location was down even though my order went to another Starbucks.

Thank PBruhn
Sagamore Hills, Ohio
Level Contributor
36 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 13 June 2016

Lots of breakfast sandwiches to choose from. Not a long line and fast service! Big location and easy to find in hotel.

Thank Shannon N
New York
Level Contributor
84 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 7 June 2016

It's a Starbucks so you know what you're getting. But it's just off the lobby of the very grand Omni William Penn hotel. The Starbucks itself is spacious and gorgeous but you can take your coffee into the even grander, glorious lobby of the hotel. This is one of modern life's simple pleasures, and a far cry from the Starbucks... More 

Thank ValueValueValue

Travellers who viewed Starbucks also viewed


Been to Starbucks? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 530 William Penn Pl, Pittsburgh, PA 15219-1820
  • Location: United States  >  Pennsylvania (PA)  >  Pittsburgh>  > Downtown
  • Neighbourhood: Downtown
  • Phone Number: +1 412-201-2004

Questions & Answers

Questions? Get answers from Starbucks staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?