We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Reserve a table
2
Tue, 06-18
20:00
OR
Get food delivered

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
C$55 - C$103
CUISINES
Steakhouse
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (462)
Filter reviews
452 results
Traveller rating
311
67
36
23
15
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
311
67
36
23
15
Show reviews that mention
All reviews filet fries our waiter an appetizer chandler fork
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed January 6, 2024

Our first time visiting this Ruth's Chris and our last. Hard to write a review like this when we have had great experiences at other Ruth's Chris in the past. The service is nothing short of brutal. Highlights, waiting 10+ minutes to be acknowledged by...the server, waiting again for drinks to be served, dinner arriving and delivered by the busboy with no sign of the server, dinner complete, waited 10 minutes for server (who was talking to the front desk), dishes never cleared from table, waited 10+ minutes for check and no attempt to offer dessert, etc. No sign of a manager to ask about our experience or food. Clearly understaffed - only person that made an effort was the assistant server/busboy. My bone in filet was barely rare 1" in, ordered medium. The only seasoning was salt and a lot of it. This was a $89 steak. In fairness, my wife enjoyed her filet. Sides were just OK. But again, no one seemed to care. For a $230 tab service should knock you out. We have been to dozens of high end steakhouses, this was brutal.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan Cromwell, Marketing at Ruth's Chris Steak House, responded to this reviewResponded January 30, 2024

Dave, thank you for your feedback regarding your recent visit. I apologize that your first visit with us in Greenville was such a disappointment in comparison to the Ruth's Chris experiences you are used to. There are no excuses for the inattentiveness that you received...More

Reviewed December 31, 2023

Over the years my husband and I have been to many Ruth Chris restaurants, and all have been wonderful until this nightmare. We made a New Years Eve dinner reservation at this location next to the hotel on Congaree. We were all dressed up and...ready for a nice steak dinner to celebrate bringing in the New Years. Upon arrival we were told that they were running "a bit behind", which we assumed might be 10 or 15 minutes given the busy holiday evening. We sat in the waiting area near the bar and had a glass of wine. Our assumed 15-minute wait turned into 30 minutes and then 45 minutes. We continually asked about the status of our "reservation" and were told more than once that they had "no clue" when our table might be ready. We waited over ONE HOUR and then decided we were no longer willing to drop big money for a meal after this type of horrible customer service. Management never offered to pick up our drinks, never offered any courtesy updates or even apologies for the nightmare. The restaurant could have called us before we ever left home to explain that the wait time would be in excess of one hour past our reserved time. We are shocked at the lack of common respect to patrons at an upscale restaurant such as Ruth Chris. Don't ever try this place as management is obviously poor at this location. There are many great steak places in the Greenville area BUT this is not one of them. I would have noted 0 stars if I could.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan Cromwell, Marketing at Ruth's Chris Steak House, responded to this reviewResponded January 16, 2024

Thank you for your candid review. I'm definitely disappointed to know that your recent visit to our restaurant fell short of our standards. Regardless of business levels, you should still receive the service & timeliness of seating that you have come to expect from previous...More

Reviewed November 23, 2023 via mobile

Went for the Thanksgiving feast. Very disappointed. Service was poor, disorganized and insufficient…took much too long for placing an order and getting the food. Then upon ordering they pushed the regular menu rather than the Thanksgiving menu. You would think a special holiday would have...some sparkle. This was a dud. Turkey was the packaged loaf kind…not from a roasted turkey. Sides (mashed potatoes, dressing, cranberry sauce and sweet potato soufflé) were nothing more than a small ice cream scoop in size. Dessert was very small and appeared prepared well in advance. Will look elsewhere for next year.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan Cromwell, Marketing at Ruth's Chris Steak House, responded to this reviewResponded November 24, 2023

John, thank you for your feedback. I am sorry to hear that your Thanksgiving celebration was a disappointing one. Whether you are enjoying one of our signature prime steaks or the holiday turkey special, you should still receive a meal that is worthy of a...More

Reviewed November 23, 2023

We went for my birthday. Carried two first timers with us.Restaurant met and exceeded all of our expections plus..Four of us had very good service and outstanding food.Of course we highly recommend this restaurant.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan Cromwell, Marketing at Ruth's Chris Steak House, responded to this reviewResponded November 24, 2023

Thank you for your review! I am thrilled to hear that you enjoyed your celebration and that our team wow-ed you with both the food and service. I'll be sure to pass your kind words of praise on to everyone! We look forward to welcoming...More

Reviewed November 17, 2023

Amazing all around. Food was delicious & cooked to perfection. Service staff was professional & attentive. The ambiance was welcoming and elegant. Thank you for a beautiful nightMore

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan Cromwell, Marketing at Ruth's Chris Steak House, responded to this reviewResponded November 22, 2023

Thank you so much for your 5-star review! That definitely sounds like a great night out! We aim to treat our guests to an amazing dining experience, and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to...More

Reviewed November 2, 2023 via mobile

Normally, any Ruth’s Chris is amazing, however, we were disappointed with this location. We ordered a seafood tower. In the past, we have gotten them from other places like The Grove Park Inn, The Oyster House in Charleston, and The Capital Grille in Seattle so...we had high expectations. The seafood was overcooked and had no seasoning. The shrimp were okay , just no seasoning. The lobster was like rubber. You could hardly pull it out the shell. We ate what we could and I pointed out to the waitress that it was overcooked. The chef told her different people have different tastes. I disagree! No one likes bland, overcooked, rubbery seafood! The steaks and other sides we ordered were great and our waitress did a good job. I will not return to this location. There are too many other fantastic restaurants in Greenville.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan Cromwell, Marketing at Ruth's Chris Steak House, responded to this reviewResponded November 3, 2023

Thank you so much for your feedback! I am sorry to hear that your seafood tower was not enjoyable and up to our standards. This is one of our most premiere items, and it should taste as incredible as it looks! I will be sure...More

Reviewed August 30, 2023

Mickey at the bar is your best bar tender! I ordered a Sazerac that is hard to find made correctly. Mickey knew exactly how to make it and is very knowledgeable! I have only found two places in the last 10 years around the US...that makes these correctly and now there are three places. I’ll be backMore

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan Cromwell, Marketing at Ruth's Chris Steak House, responded to this reviewResponded August 31, 2023

Thank you for your 5-star review! This is actually the page for one of our Greenville locations, not the Columbia location. But we will be sure to share your praise with them! Mickey has been a star there for a long time, so it's no...More

Reviewed August 15, 2023

We visited Ruth’s Chris Steakhouse on our way to our niece’s wedding. We wanted to splurge and treat ourselves to a great meal. It was the BIGGEST disappointment. Though the filet mignon was amazing, everything else was downright not edible. The fries and crispy onions...were fried in rancid oil. They smelled bad and tasted gross. The salad was a tower of blue cheese with a few silvers of lettuce and 3 cherry tomatoes cut in half.More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan Cromwell, Marketing at Ruth's Chris Steak House, responded to this reviewResponded August 16, 2023

Thank you for your candid review. While I’m glad to that your steak was delicious, I’m disappointed that the rest of your meal did not live up to your expectations. Our high-quality menu items are what we're known best for, & I do apologize that...More

Reviewed May 15, 2023

We were able to celebrate Mothers Day this past weekend at their Sunday Brunch. We were impressed with choices offered and were equally as impressed with the quality of the dishes we ordered. We want to compliment our waiter, Travis, in particular. He gave helpful...suggestions, honest opinions and tremendous service! My husband and I said we would for sure ask for him next time we visit!More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan Cromwell, Marketing at Ruth's Chris Steak House, responded to this reviewResponded May 18, 2023

Thank you for your review! That definitely sounds like a great afternoon out! I'm thrilled to hear that Travis took such great care of you and helped to make your celebration so enjoyable. We appreciate you joining us and look forward to another visit soon!...More

Reviewed February 16, 2023

We were celebrating Valentine's on the 15 instead of the 14! When we arrived there was no hostess at the front desk. We waited for quite a while. Even walked over to the bar area. Finally, she returned and seated us. Chandler, our server was...amazing! So friendly, helpful, and just such a delight! We were immediately served bread, which was delicious! We order a couple of drinks and were served quickly. We then ordered onion rings as an appetizer. They were so big. I wish they had been smaller, but they were very good! We could not eat them all so Chandler put them in a to go box. We then ordered the 3 course meal on the last page of the menu. We both ordered the salmon and house salad. He got broccoli as a side and I had the garlic mashed potatoes. We also ordered the Lobster Mac n Cheese. Chandler then served us a complimentary order of crab cakes. Everything was delicious!! We then got our personal dessert, Chocolate Mousse Cheesecake. Absolutely fantastic! We also had to get a to go box for the Lobster Mac n Cheese. This is a great place for a romantic dinner. The atmosphere is quite, which I loved. It is a little on the expensive side, but so worth it...just not every day! Thanks Chandler for helping make our visit here so wonderful!!More

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan C, Guest Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded March 10, 2023

Jenette, Thank you for the feedback! Timeliness is an important aspect of our service, so I will be sure to discuss prompt attention to welcoming our guests with the host team. But I will be sure to pass on your words of praise to Chandler,...More

Reviewed January 2, 2023

Had made a reservation over a month prior - Anniversary - requesting a side table. A planned overnighter at the co-located Crowne Plaza. When arriving, the 'hostess' provided a blank stare as to our request. In turn, offered table #43 which was in the main...thoroughfare, stating that it was the only one available, unless we wanted to sit in the bar area. Interestingly, with 5 - 10 minutes other couples were being seated interior / side tables! One of two saving graces was our server Chandler, the other, the food. With the table in the 'runway' the other annoyance was the 'table control' women on an I-Pad up against the wall a few feet way talking......... As to a recognition of our Anniversary -- No. Seating request made over a month prior - No. Return to this Chris Ruth - No. Last 6 months; downtown Greenville - Yes. Asheville - Yes.More

Date of visit: December 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan C, Guest Relations Manager at Ruth's Chris Steak House, responded to this reviewResponded March 10, 2023

Oliver, Thank you for your feedback! While I'm glad to hear that Chandler took great care of you and that your meal was delicious, I'm sorry that the ambiance was diminished by your table location. While we aren't always able to guarantee table requests on...More

Reviewed December 25, 2022 via mobile

Our family of 5 had a reservation for a Christmas dinner. We expected a top notch experience from this “fine dining” establishment. Instead, we got an awful service and hit and miss food. The place look dingy with dirty looking carpet. The bathrooms were dirty...with overflowing garbage bins. We waited forever for our drinks. Then we had to remind our waitress to get us more water, and she completely forgot to bring my husband a soda. She did not observe the right order of taking orders, leaving our elderly mother for last, where she should had been first. Their fried calamari were disgusting. Fried to a crisp, we couldn’t even put a fork in it. The steaks were bloody regarding ordering medium well. My bass was pretty good, though. Roasted Brussels sprouts were ok. Caesar salads too garlicky. Overall, for $600 bill this was a huge disappointment. At least the wine was good.More

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 29, 2022

We went to celebrate my birthday and it was great. We had our own little cove to dine in. It felt so special because the staff was awesome and attentive and great atmosphere.

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 21, 2022

Food was great and the service was even better! If you are looking for a place to celebrate life this was perfect.

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 9, 2022

Reservation for 6 for 730pm tonight. Business owners and retired military with their family. 5 of the 6 diners were 1st time customers. Wasn't busy and now I know why. Burnt steaks remade by the time the party was done eating. There were excuses about...training a new chef and the gm acted indifferent towards me when asked how a $65 steak leaves the kitchen burnt. Your failure not mine. Yelled at told to leave. I wouldn't eat here if it was free much less a place considered to be a high end steak house. Outback or longhorns cheaper and better service. I'll repost this review to every site and guide available. Maybe they should be worried about how slack the employees are or how dead the place was on a Saturday night. I hope they improve but I'll never visit this location for any reason.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews
Best nearby
Best nearby hotelsSee all
Crowne Plaza Greenville, an IHG Hotel
363 reviews
.05 km away
Best Western Plus Greenville I-385 Inn & Suites
169 reviews
.13 km away
Days Inn by Wyndham Greenville
102 reviews
.14 km away
Microtel Inn & Suites Greenville by Wyndham
776 reviews
.58 km away
Best nearby restaurantsSee all
Firebirds Wood Fired Grill
408 reviews
.88 km away
Strossner's
189 reviews
.12 km away
Chuy's
282 reviews
.69 km away
Best nearby attractionsSee all
Roper Mountain Science Center
90 reviews
.63 km away
Spare Time Entertainment - Greenville
40 reviews
.28 km away
Urban Air Trampoline and Adventure Park
5 reviews
.74 km away
Regal Cinemas Hollywood 20
53 reviews
1.17 km away
Questions & Answers
Ask a question
Christine E
December 13, 2019|
Answer
Response from jdsplumbingworks | Reviewed this property |
Yes.
0
Votes
faith c
May 11, 2018|
AnswerShow all 3 answers
Response from Toi Y | Reviewed this property |
Yes they do
0
Votes
Steven S
March 28, 2018|
AnswerShow all 2 answers
Response from PaulB499 | Reviewed this property |
Yes, there are 4 booths beyond the bar, quaint for conversation & still a TV view.
1
Vote
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

RUTH'S CHRIS STEAK HOUSE, Greenville - 851-A Congaree Rd - Updated 2024 Restaurant Reviews, Menu, Prices, & Reservations - Tripadvisor

Frequently Asked Questions about Ruth's Chris Steak House

Yes, Ruth's Chris Steak House offers takeaway services.

Ruth's Chris Steak House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 3.5