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About
Firebirds Wood Fired Grill is an American Restaurant and Steakhouse serving authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour at the FIREBAR® or on the patio for drink specials and bar bites. We offer top-notch service and upscale dining at a modest price. Reserve Your Table with us today.
PRICE RANGE
C$29 - C$41
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
CUISINES
Steakhouse
FEATURES
Parking Available, Takeout, Reservations, Outdoor Seating, Seating, Free off-street parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Accepts Credit Cards, Table Service
Reviews (408)
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400 results
Traveller rating
187
123
53
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19
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Time of year
LanguageEnglish
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Traveller rating
187
123
53
18
19
Show reviews that mention
All reviews steak prime rib salad salmon au gratin potatoes ribs fries very nice atmosphere server entrees seasoning pepper
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Reviewed April 2, 2024

If this restaurant's food was as good as the place smelled one would not even be able to get a table. The woodburning smells great. I got to be the one who had a crappy experience on this evening. My rating would be poor to...terrible based on my experience alone but I am being kind because for the most part the other 3 in my party were okay with their meals. I was on the fence between ordering a steak or a burger but adding a bowl of chicken tortilla soup. It would have most likely turned out badly either way because the fries would have been "dead" anyways. The soup I ordered was a B-. It would have been an A if it had been served as soup should be - hot. It was not. Tasted good but, again, not hot. When I ordered my hamburger, I clearly said that I wanted mayonnaise and ketchup served with it on the side. I also requested that the fries that I ordered be hot. When my food came out by a runner there was neither of the condiments and the fries were not fresh or hot. The runner was gone in a flash so I got to wait around 8 to 10 minutes before the server came by. I told her that I had been sitting waiting while my burger got cold because she did not provide the condiments that I had clearly requested. Advised here that the fries were not adequate either. She brought the condiments without any apology for failing to provide them earlier. A female manager came by and advised that some hot fries were on their way. Those came out fairly quick so I ate my hot fries with my lukewarm burger. I guess I was just the lucky one on this night. Can't say that I am in a big hurry to return.More

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christine Lorusso, Owner at Firebirds Wood Fired Grill, responded to this reviewResponded April 3, 2024

Thank you for your feedback. We're so sorry to hear that the quality of food and service fell short of our usual standards. We'd like the opportunity to make things right. Will you please email us at feedback@fbgrill.com?

Reviewed February 16, 2024 via mobile

It was easy making reservations on OpenTable and we were sat right away. Service was good and the food was great. Will definitely go again!!

Date of visit: February 2024
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Reviewed January 10, 2024

I went to Firebirds last Friday night with friends to celebrate a birthday. I've been many times but hadn't been in awhile. It's been a favorite for some time. This visit, sadly was disappointing. I ordered their Firebirds pasta and about half way through eating...it, I noticed hair within my pasta. Thankfully I have 20/15 vision but evenings have dim lighting ...I was immediately disgusted. This was planned for months and I hadn't eaten since breakfast...all to be repulsed by hair in my meal. The server apologized and the manager came over....she was a young girl that gave me a quick apology and said we are going to take this off the bill. Then walked away. Terrible service for an establishment like this! It goes without saying you will remove this meal off my bill, but that is where the service stops?? Certainly disappointing. As I looked around, I saw none of them in the kitchen were wearing hair nets. Two men had hats on that were on grill, however they appeared to be bald. All the others who were handling food, must think it's a fashion statement and not work at a food establishment. There needs to be better sanitation, training of who is allowed to be in leadership and basic customer service skills here. Quickly!More

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 11, 2023

We took our chance with 5 of us after the ND/Clemson game and were able to sit at the bar. KelliAnn greeted us promptly and took our drink order. Cody, also working the bar, graciously put on a better football game on the nearby TV....They both took great care of us. Cheerful, friendly and prompt. We had a variety of app's and dinners/salads. My husband and another had the cheeseburgers and said the BEST they have ever had! Cooked perfectly as ordered with great flavor. I had the Super Salad with Tuna. I am telling you, it could have been the best salad with a huge variety of ingredients, that I have ever had. The food was outstanding for all of us. Wish we had a Firebird Grills close to where we live. We would request often.More

Date of visit: November 2023
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Reviewed October 2, 2023 via mobile

I had a party of eight, and half of us rib eye steaks none were cooked correctly . I asked for my steak medium it came out medium rare and was cold. We sent one over cooked steak back because iit was cooked past well...done. Well, they offered a replacement, but that too was over cooked. The meat quality was terrible, very fatty. This is not a cheap meal and for the price a waste of money. I would avoid at all costs. Go to Texas Roadhouse insteadMore

Date of visit: October 2023
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Reviewed May 22, 2023

Ordered the Kicken Chicken Sandwich, it had been sitting around a while , huge breast , dry, chewey. The mgr did comp it

Date of visit: May 2023
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Reviewed May 1, 2023

Best salads in Greenville! We had a Cobb salad and also a Strawberry salad. Both were excellent!! Large servings as well.

Date of visit: April 2023
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Reviewed March 30, 2023

We were there on Sunday for lunch, but we were able to order from the brunch menu. I had the baked French toast. It was delicious. My husband had the beef tenderloin with poached eggs. We both thoroughly enjoyed our meal, and we would highly...recommend eating there.More

Date of visit: March 2023
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Reviewed March 12, 2023 via mobile

The lobster spinach queso was amazing! The roasted garlic sirloin was delicious! The honey garlic chicken was excellent! Highly recommend!

Date of visit: March 2023
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Reviewed March 10, 2023 via mobile

Steaks are great, the aged steaks and wood fire grill is amazing! It's a little dark inside. Suggestions as a bar scene is not accurate.

Date of visit: December 2022
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Reviewed December 18, 2022 via mobile

First off the restaurant was freezing and when we asked if the air conditioner could be cut off, the waitress told us her comfort was more important. She forgot to serve us our soup and never refilled my drink. The food was amazing, but thevsevice...was horrible.More

Date of visit: December 2022
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Reviewed September 18, 2022

How full the staff keeps your water glass is a direct reflection of the quality of the restaurant and Firebirds did not disappoint! The chicken pasta and the prime rib were stand outs as was our server Kaitlyn!

Date of visit: September 2022
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Reviewed August 21, 2022

This has long been one of my husband's favorite restaurants. The food was excellent as always, however the service was not. We went with another couple and as it was restaurant week, we ordered from the special 3 course menu. I had to ask three...times for ice as my tea was served without any. Each person's appetizer came out at a different time spread out over about a 20 minute time span. Before we had a chance to eat the appetizers (we politely waited until everyone at the table had their's) the main course arrived. Three of us ordered the exact same dinner, prime rib with loaded mashed potatoes. Each plate was different. One was missing horseradish sauce, one was missing the toppings for the loaded mashed potatoes and one was missing both horseradish and au jus. The dishes from the appetizers were not removed once we were done. We stacked up the dishes and were finished with the main meal before the appetizer plates were removed. We did speak with the manager about the missing items on our meals as well as my friend not receiving the glass of wine she ordered. He did listen, but didn't seem to do anything more than make sure my friend was brought a glass of wine. The main meal dishes sat on the table for about a half hour and were not cleared until dessert was served. The sundaes were served with forks rather than spoons for some reason. I'm not writing this review to turn people away from Firebirds, but rather to give management feedback so they can return the restaurant experience to what we are more accustomed to at Firebirds.More

Date of visit: August 2022
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Reviewed August 15, 2022 via mobile

I’ll start with the great, Atmosphere, Staff, appetizer and sides. The ribeye steak tasted great but, no exaggeration, 70% FAT. Impossible to believe I paid $32 for this poor quality of meat and that someone actually bought, cooked and served is totally unacceptable!

Date of visit: August 2022
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Reviewed August 12, 2022 via mobile

My husband and I stopped in for an early lunch after errands. The restaurant is beautifully appointed. We were greeted on arrival and promptly seated. It was before noon, so not very busy. Our waiter, Dante, was terrific. He was prompt, friendly, helpful, but never...intrusive. We both had the fish sandwich and side Caesar salad. The fish was crispy and lightly breaded. The salad was fresh and ample. There were some tempting dishes among the entrees that I would want to try if we went for dinner. All in all, I would recommend this spot without hesitation.More

Date of visit: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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AndriaH_12
March 10, 2018|
AnswerShow all 3 answers
Response from Jan G | Reviewed this property |
I know they have steaks, salmon & some other options on their large gluten free menu.
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FIREBIRDS WOOD FIRED GRILL, Greenville - Updated 2024 Restaurant Reviews, Menu, Prices, & Reservations - Tripadvisor

Frequently Asked Questions about Firebirds Wood Fired Grill

Yes, Firebirds Wood Fired Grill offers takeaway services.

Firebirds Wood Fired Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 3.5
  • Atmosphere: 4.5