We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Firebirds Wood Fired Grill

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
4600 Merchants Park Cir, The Avenue Carriage Crossing, Collierville, TN 38017
+1 901-850-1603
11:00 - 22:00
Closed now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
Add Photo Write a Review

150 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 147: English reviews
Memphis, Tennessee
Level Contributor
476 reviews
307 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
Reviewed 3 days ago NEW via mobile

Have not eaten here in awhile and was disappointed in the quality and service. Had an early dinner on a Friday. Restaurant was not super busy yet and it took way too long for us to get our food. Waitress was good and kept drinks refilled but food took way too long. Quality was way off from what I have... More 

Thank grits_are_good
Level Contributor
4 reviews
4 restaurant reviews
Reviewed 1 week ago via mobile

Great food, even better service. JENNIFER was wonderful. We were celebrating our anniversary and staff made us feel very welcome. Even gave us a free desert as a gift. Prime rib and wife's salmon was cooked to perfection.

Thank Keith R
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 5 weeks ago via mobile

I made online reservations and stated it was my daughter's bday. When we arrived the hostess along with servers at the hostess stand wished her a happy bday. Our server, Ashley, was fantastic, very attentive, friendly, made suggestions, asked questions. Very nice young lady, and very good at her job. The food was delicious, plentuful, cooked to order. We had... More 

1 Thank Neena444
Cortlandt Manor
Level Contributor
395 reviews
284 restaurant reviews
common_n_restaurant_reviews_1bd8 174 helpful votes
Reviewed 20 March 2017

This review based on first visit to Firebirds Wood Fired Grill at the invitation of local friends whom I met at the bar. Normally, I avoid chains when traveling. Charlotte-based Firebirds in Collierville is an exceptional standout, and will return. Appetizers were tasty and freshly prepared. I single out the Coconut Shrimp. Drinks were authentic, including a correctly made Margarita... More 

Thank AisleSeat01
Level Contributor
12 reviews
9 restaurant reviews
Reviewed 14 February 2017

Great food and great service. Quite a few selections for gluten free. Always enjoy dining there for lunch or dinner

Thank Barbara S
Level Contributor
7 reviews
5 restaurant reviews
Reviewed 13 February 2017 via mobile

Now I normally am quite pleased with this restaurant. But on the night we went was complete disaster! First my husbands steak was over cooked( should have been medium rare, came out well done) my kabobs were under cooked ( should have been medium well came out medium rare). Secondly we had reservations ok fine we will text you when... More 

Thank Tina M
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this review

Dear Tina, Thank for the valuable feedback regarding your recent visit to our Collierville location. I'm glad to hear that you've enjoyed Firebirds in the past but I'm so sorry that we did not execute our usual food standards and hospitality during this particular visit. I will forward your comments to our management team so that they may to the... More 

Harrison Twp
Level Contributor
342 reviews
171 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
Reviewed 19 January 2017 via mobile

This Collierville location has been my favored location with the best service. The food and drinks are always good and have had a variety of items over the years but this time I had a really good salad. Looking forward to the next time.

Thank John W
Collierville, Tennessee
Level Contributor
41 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 18 January 2017 via mobile

This is a treat my daughter and I have for our girls night. She loves the bang bang shrimp. We usually have that and share a steak. On our last visit our waiter was very attentive and everything was wonderful. The Bang Bang shrimp was good and spicy and our steak was cooked to perfection. I have a dairy allergy... More 

Thank ADB412
Collierville, Tennessee
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 17 January 2017

One of our most favorite Collierville restaurants, Firebird's has a varied menu of excellently prepared choices served by a friendly wait staff. The atmosphere is cozy with the "Colorado ski lodge" décor--including a fireplace--and plenty of seating (bar tables, free-standing tables and comfortably padded booths. In good weather, the outside dining area is truly a treat.

Thank Pamela Z
Level Contributor
16 reviews
9 restaurant reviews
Reviewed 17 January 2017 via mobile

Filet was wonderful! Waiter was very nice and accommodating. Cozy atmosphere for a large restaurant. Really enjoyed it!

Thank msdkad

Travellers who viewed Firebirds Wood Fired Grill also viewed

Collierville, TN

Been to Firebirds Wood Fired Grill? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$21 - US$30
American, Bar, Steakhouse, Gluten Free Options
Lunch, Dinner
Restaurant features
Serves Alcohol, Takeout, Reservations, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Wheelchair Accessible, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Outdoor Seating, Free Wifi
Good for
Romantic, Groups, Business meetings, Special Occasion Dining, Bar Scene, Kids, Child-friendly
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 4600 Merchants Park Cir, The Avenue Carriage Crossing, Collierville, TN 38017
  • Location: United States  >  Tennessee (TN)  >  Collierville
  • Phone Number: +1 901-850-1603
Firebirds Wood Fired Grill is located at The Shops at Carriage Crossing. We offer authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour Monday thru Friday 4PM - 7PM and Saturday & Sunday 11AM - 5PM at the FIREBAR(R) or on the patio. We offer top-notch service and upscale dining at a modest price. Visit us online to learn more.

Questions & Answers

Questions? Get answers from Firebirds Wood Fired Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?