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Chili's

$$ - $$$
American, Southwestern, Mexican, Bar, Pub
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1428 Interstate Dr, Cookeville, TN 38501-4123
+1 931-372-0014
Website
Today
11:00 - 23:00
Closed now
See all hours
Hours:
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Level Contributor
33 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 16 March 2017 via mobile

We stopped in to have lunch. The setting is nice and the bar area, with ample seating, would be great for watching a game. We both had the tostada chips and salsa, which they are generous with, and the newer smokehouse combos. The combos also give plenty of food, and the corn on the cob is outstanding. The chicken and... More 

Helpful?
Thank CrossvilleChuck
Carterville, Illinois
Level Contributor
111 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 14 March 2017

This was not a good restaurant. The server was very nice, but just not attentive. She didn't keep our glasses full and didn't come to check on us. We had to wait over 40 minutes for our food and then it didn't taste that good. The seasoning on the Cajun pasta was off and the chicken that was on top... More 

Helpful?
Thank Bonnie M
Cookeville, Tennessee
Level Contributor
76 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 19 January 2017

I really do not like to offer a less than encouraging comments but I was very disappointed in the service and food at our visit for lunch to Chilis. Enough said, its either a short staffing problem or management is not training and equipping the staff.

Helpful?
Thank Gene B
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this review

Hi Gene, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address... More 

Manchester, Tennessee
Level Contributor
29 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 10 December 2016

My Wife and our three kids went to Chili's today and were treated very rudely by our proposed server/manager. The restaurant was mostly empty with maybe 6 tables in use, but we were not allowed to have a booth that accommodated more than four patrons (we had five). When we kindly asked for another booth we were met with NOPE... More 

Helpful?
Thank B200Manchester
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this review

We're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that you... More 

Waltham, Massachusetts
Level Contributor
221 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
Reviewed 9 November 2016 via mobile

We were traveling on business and had a pleasant experience at Chilis! Our waitress was named Kathryn and gave us some great direction with the menu. The food was great and the price was reasonable. Also there rewards program is pretty good!

Helpful?
Thank James F
Mesquite, Nevada
Level Contributor
91 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
Reviewed 5 November 2016

Cookeville, TN has SO many restaurants from which to choose---we wish we had not picked this one. It was okay---but just okay. The service was excellent with waiter attentive, but the manager kept coming over to our table to chat---kind of annoying when my husband and I were trying to have a private conversation. We didn't want to be rude,... More 

Helpful?
Thank Melanie G
Lenore, Idaho, United States
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 21 October 2016 via mobile

Read some of the reviews and we must have got it on a good day. Food was great, sirloin that my mom had was very tender and definitely more portions than we could eat and reasonably priced. Wait staff was great.

Helpful?
Thank SusanM2012
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this review

Thank you for sharing. We appreciate you taking the time to provide feedback. We hope to see you again soon! More 

Oklahoma City, Oklahoma
Level Contributor
180 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
Reviewed 11 September 2016

Wait staff very good and that is where it ends. The portions were small, the meat tuff, sour cream runny. Not up to Chili's standards and the food was over priced for what you got.

Review collected in partnership with La Quinta

Helpful?
Thank travelers201168
Kentucky
Level Contributor
113 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 8 August 2016

I eat at chili's a lot. This was my second time to this restaurant. Our waitress seemed very short with us. She was working the bar, tables, and to go orders. My chicken tenders did not live up to the usual taste. Chicken was very hard and seemed very processed. I had to take the breading off and just eat... More 

Helpful?
Thank 1771
Potsdam, Ohio, United States
Level Contributor
233 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
Reviewed 4 August 2016 via mobile

Wasn't terrible, wasn't great. I ordered the potato soup and it came out Cold. Was finally able to get the attention of our waiter and he brought me out another one. It was warm. I kind of wanted hot soup, Which is what I ordered, but I ate the second one anyway. The other guys said there food was pretty... More 

Helpful?
Thank Mark A

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$20
Cuisine
American, Southwestern, Mexican, Bar, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol
Good for
Bar Scene, Child-friendly, Groups, Kids
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 1428 Interstate Dr, Cookeville, TN 38501-4123
  • Location: United States  >  Tennessee (TN)  >  Cookeville
  • Phone Number: +1 931-372-0014

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chili's and other visitors
1 question
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Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?