We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


2540 N Main St, Crossville, TN 38555-8756
+1 931-456-8500
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent39%
  • Very good28%
  • Average20%
  • Poor8%
  • Terrible5%
9 Apr 2018
“Zaxby's in Crossville serves average food with average service”
22 Jan 2018
“Very impressed!”
Restaurant Hours
American, Fast food
2540 N Main St, Crossville, TN 38555-8756
All Details
Write a ReviewReviews (35)
Traveller rating
Traveller type
Time of year

11 - 20 of 35 reviews

Reviewed May 20, 2016

Seems chicken is one food choice that is always a 'right choice and then comes the, where to get it thought .. and I can honestly say, Zaxby's is the best! This restaurant has great food in a nice atmosphere, clean, courteous, helpful staff, and...More

Thank Ronnie P
Reviewed March 31, 2016 via mobile

We stop here on our way through town a few times a year. We always enjoy our experience. The food is good and the place is clean.

Thank jdo2k67
Reviewed May 15, 2015

We ate lunch here and both ordered a salad (or as they say a zalad). Our food was prepared exactly as we requested and was ready quickly. The food was good and the restaurant was clean, the atmosphere was pleasant. The restrooms were older, but...More

Thank Ken H
Reviewed December 22, 2014

I've been here many times over the years and I love the food. But there's a pattern when we go here - they never get our customized orders correct! If you're just ordering straight from the menu and have no food allergies, then you'll be...More

Thank TNharleychick
Reviewed July 29, 2014

Zaxby's chicken is definitely worth trying. Their fries are also delicious especially when you dip them in zaxby sauce. The restaurant is nice and service is usually an A. Tea is good every time I visit.

Thank crystal s
Reviewed May 28, 2014

Usually the food is great... I ate here the other night... Fries were cold and soggy. The chicken wasn't cooked all the way, and had a slimy texture to it... Don't know if I will be back

Thank syento_ny90
Reviewed May 27, 2014 via mobile

I was visiting my dad in Crossville & my boyfriend & I were looking for a place to eat dinner. I walked in & walked out. This is a fast food restaurant. You order at the counter. You get paper cups & plastic ware. Not...More

Thank cheribob
Reviewed December 5, 2013

We stopped by for a quick bite while traveling. I had chicken strips and my wife had chicken strips and fruit salad. Chicken was greasy and salty. Fruit cup didn't look like the photo and only had 2 fruits. Iced tea was fine. Upon checking...More

Thank Shaconage
Reviewed September 16, 2013 via mobile

Staff young, just stood around and really didn't know what was going on when asked a question. Must be new. Clean tables and restrooms though. And food delish. First time at a zaxbys

Thank Flyinpig918
Reviewed July 29, 2013

i love fried mushrooms............i love hotwings..........this place is a snak whack pack......yum ,,,yum yummmmmeeeeeee...........

Thank Day T
Nearby HotelsSee all 12 hotels in Crossville
Executive Inn
6 reviews
1.00 km away
Economy Inn Crossville
11 reviews
1.45 km away
Royal Inn Crossville
13 reviews
1.46 km away
Red Roof Inn Crossville
4 reviews
1.92 km away
Nearby Restaurants
Romo's Mexican Restaurant
204 reviews
.54 km away
Ruby Tuesday
74 reviews
.35 km away
25 reviews
.50 km away
Nearby Attractions
Cumberland County Playhouse
374 reviews
4.45 km away
Model Railroad Exhibit by Crossville Model Railroad Club
121 reviews
1.75 km away
Military Memorial Museum
64 reviews
3.97 km away
Stonehaus Winery
155 reviews
2.48 km away
Questions & Answers
Get quick answers from Zaxby's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 2540 N Main St, Crossville, TN 38555-8756
  • Location: United States  >  Tennessee (TN)  >  Crossville
  • Phone Number: +1 931-456-8500
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing