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Chili's Grill & Bar

$$ - $$$American, ,
7810 Poplar Ave, Germantown, TN 38138-3906
+1 901-756-5203
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Overview
  • Excellent12%
  • Very good44%
  • Average16%
  • Poor12%
  • Terrible16%
3 weeks ago
“Inattentive Service”
27 May 2017
“A Chain, But Good”
Closed Now
All hours
CUISINES
American, Southwestern, Bar, Mexican, Barbecue, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
7810 Poplar Ave, Germantown, TN 38138-3906
All Details
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Reviews (31)
Traveller rating
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1 - 10 of 31 reviews

Reviewed 3 days ago via mobile

Server took drink orders and meal selection at the same time. Drinks were served quickly. Took 20 minutes to receive our meals. I ordered sliders with signature sauce instead of ranch. No choice of cheese, only available cheese was American. Was served with ranch. Sent...More

Thank Brenda P
Reviewed 3 weeks ago via mobile

Chili's has been a fixture in Germantown for as long as I can remember. Used to have a line out the door till the competition grew around them. Chili's makes a delicious Quesadilla Explosion Salad, which fills me up. I consider it to be my...More

Thank ChanEvan
Reviewed 27 May 2017

I don't usually review chain restaurants. There's a sameness about them that is both depressing yet comforting at the same time. If nothing else, you know what you're going to get regardless of the city you're in. Chili's, however, has always been one of my...More

Thank Susan P
Reviewed 25 February 2017

It took forever for service, over 15 minutes just for drink orders, and over an hour for food delivery! When the food was finally delivered, it was cold. Bad manager, Brad, disrespectfully interacted with us and delivered us cold food yet again. Then, when asked...More

Thank unhappy284
Reviewed 14 February 2017 via mobile

Well after my last experience with Chili's in Memphis I have received a Christmas gift card,...... for Chili's. I took my two sons to the one in Germantown, which is a newer supposably better one, Not. The table was filthy when we got there, they...More

Thank d c
Reviewed 13 February 2017

Chile's is a nice place for lunch or dinner with many appetizing menu items. If you are into sports, the bar is a great place to eat and watch ballgames. Atmosphere is casual and the place is neat and clean.

Thank RustyD1234
Reviewed 18 October 2016 via mobile

Bar tenders talk to ya but it would be nice if they tend to your drinks. Decor is typical chain Chili's. I couldn't help but notice only one other person was there at the bar, given it was a Wednesday evening. But, you would expect...More

Thank JohnnyCohay
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 19 October 2016

We're sorry to hear about your recent experience at Chili's. Please reach out to us at GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you.

Reviewed 21 July 2016

This chillis has gone down a lot over the last several months. The service and time to wait to be served is not good, and I think they simply do not have enough people serving the tables.

Thank richinmich
Reviewed 5 July 2016 via mobile

Worst food and service on planet. Keep thinking it will get better. Last time we will go. Food was cold and salty. When mentioned to waitress, she shrugged and walked off.

Thank 67whitlock
Reviewed 9 May 2016

We ordered to-go platters for a large family dinner and were happy with the service and the food. They even helped to carry part of the order to my car.

Thank Therese H
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Nearby Attractions
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1.26 km away
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.86 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20
Cuisine
American, Southwestern, Bar, Mexican, Barbecue, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Bar Scene, Child-friendly, Groups
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 7810 Poplar Ave, Germantown, TN 38138-3906
  • Location: United States  >  Tennessee (TN)  >  Germantown
  • Phone Number: +1 901-756-5203
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