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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
View all details
meals, features
Reviews (327)
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327 results
Traveller rating
252
43
15
8
9
Traveller type
Time of year
LanguageEnglish
Traveller rating
252
43
15
8
9
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Reviewed April 9, 2021

I absolutely love this place!! It’s so good. I also saw them in the local news and I love what they stand for!

Date of visit: April 2021
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Reviewed April 4, 2021 via mobile

I’m sorry.... but I found nothings outstanding about their pizza. It was simply ‘average’. Visiting Hixon, thought I would give it a try because of their ratings, I wouldn’t go out of my way for their pizza.

Date of visit: April 2021
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Reviewed September 15, 2020 via mobile

I have had my share of pizza but thus was one if the best ever! We stopped here while camping in the area and oh we are so glade we did, amazing. We will be going back a few more times before we leave.

Date of visit: September 2020
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Reviewed August 24, 2020

Best pizza I’ve found locally since we moved here from Upstate NY. My grandson loves the bada bings and I have to get an order every time we go there. I Would highly recommend NYPD when your in the mood for pizza....and don’t forget to...try the bada bings! The calzones were also a big hit when some family came down for a visit.More

Date of visit: July 2020
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Reviewed May 27, 2020 via mobile

Loveee it amazing pizza..can be packed but worth wait. Good crew works fast. Table and chairs not booths

Date of visit: March 2018
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Reviewed January 14, 2020 via mobile

Great place for real pizza. They staff is great. They also have gluten free pizza. Very clean place. They make you feel at home

Date of visit: January 2020
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Reviewed January 10, 2020 via mobile

They do have a great lunch special but that’s the only good thing about this place. Wait times in the evening are to long for simple items.Good luck trying to even place a pick up order in the evening. I was placed on hold for...20 minutes upon calling only to be told after finally someone decided to answer the phone thar the wait time was an hour long. Other times I have tried to attempt to do a pick-up and they were not accepting pick-up orders at 6:45p.m. when they close at 8p.m. during the week. Your best bet is to go elsewhere where there is faster service to be had.More

Date of visit: January 2020
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ErikCilen, Owner at New York Pizza Department, responded to this reviewResponded January 11, 2020

Hi Kaitlyn, I apologize for the inconvenience. After reading your review, I can only suspect that the day you were talking about us not taking orders after 6:45 was on New Years Eve. That's the only day that we have ever stopped taking orders before...More

Reviewed November 17, 2019 via mobile

I’ve been here numerous times for lunch and have raved about it. Took the family for dinner here and it took fifty minutes to get two pizzas. I ordered a meatball parm sandwich and it was delicious. The pizzas were delicous(per usual), the wait time...for our evening visit was insane. Will not be back for dinner again.More

Date of visit: November 2019
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Reviewed October 7, 2019

I’ve struggled to find a Stromboli in the area, so when I found one on the menu at New York Pizza Department, I had to try it. I was thrilled with the choice! Nicely done and delicious! Maybe slightly spicy, but excellent nonetheless! Will be...back over and over. Look forward to trying other menu choices too.More

Date of visit: September 2019
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Reviewed September 29, 2019 via mobile

We had my husband's 62nd birthday. They were great. They reserved a table for us and took very good care of us. They made sure everything thing went well

Date of visit: September 2019
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Questions & Answers
Ask a question
901conniew
September 5, 2015|
AnswerShow all 4 answers
Response from ErikCilen | Property representative |
Hi Connie, sorry for the timely reply. Yes, we do have a 10 inch gluten free pizza. But we are not a certified gluten free kitchen. If you do have Celiac's I would recommend talking to us before ordering. We will try our... More
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Frequently Asked Questions about New York Pizza Department

  • Yes, New York Pizza Department offers takeaway services.

  • Yes, New York Pizza Department offers delivery services.

  • New York Pizza Department is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4.5
    • Atmosphere: 4.5