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Poblano's Mexican Grill & Bar

$$ - $$$, Mexican,
2697 Boones Creek Rd, Johnson City, TN 37615-4446
+1 423-928-0178
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Overview
  • Excellent32%
  • Very good40%
  • Average16%
  • Poor4%
  • Terrible8%
Travellers talk about
“guacamole” (10 reviews)
“cotija” (2 reviews)
Closed Now
All hours
CUISINES
Grill, Mexican, Southwestern
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2697 Boones Creek Rd, Johnson City, TN 37615-4446
All Details
Write a Review
Reviews (108)
Traveller rating
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1 - 10 of 108 reviews

Reviewed 6 days ago

The first time I visited this restaurant was two years ago. The food was amazing and service was a little slow, but friendly. The second time we went was last year. Food was good, service was average. Then we went again last weekend for my...More

Thank Tracy W
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 5 days ago

I am sorry to hear you had a bad experience at Poblanos. We want to make it right. Please email me at brookepoblanos@gmail.com. I will address the issues with our manger and staff. Thank you.

Reviewed 1 week ago via mobile

This place is always clean and the food is ok. I rate it a 4 because the staff is friendly and the place is nice. The food though isn’t all that great. I’ve had better. I do like the puchero soup.

Thank Alexia M
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 5 days ago

Thank you for taking the time to review us. The staff appreciates the kudos. We hope to see you again soon.

Reviewed 2 weeks ago via mobile

With friends from out of town we were looking for someplace to eat near our freeway entrance and selected Poblano’s. Restaurant was spacious and attractive. The menu gave many options and a few creative dishes. The black bean dip and the salsa bar were pluses....More

Thank Barry H
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 5 days ago

Thank you for taking the time to review us. We love hearing such positive feedback. We will tell our staff about all the the Poblanos love.

Reviewed 5 weeks ago

The last two visits I've made have been on a weekend and it was so crowded. The wait to be seated was not bad, and the wait to get a sever was not bad, but after our order was placed it took almost an hour...More

Thank Doug C
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 5 days ago

Thank you for taking the time to review us. We are grateful that our business is always packed. We know that wait times can be bothersome and we hope you frequent us again.

Reviewed 18 August 2017

Great little Mexican restaurant next to the Holiday Inn Express. The food was above average for a typical Mexican restaurant and the service was great. They had a salsa bar that included 5 different salsa's from mild to extra hot that went great with the...More

Thank Tomcat48
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 23 August 2017

Thank you for reviewing Poblanos. We are so happy to hear that you enjoyed the service, food and atmosphere. Cheers!

Reviewed 27 June 2017

Had to be seated outside they were very busy, took a very long time for service. And the food when it came was not very good.

Thank Penny R
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 23 August 2017

This location is extremely busy and the wait can be long if you want to sit in a specific place. The food, however, should be to your liking. Send me an email to brookpoblanos@gmail.com with your address so that we can make it right.

Reviewed 29 April 2017 via mobile

This place offers tasty food, quick service, friendly staff, reasonable prices, a salsa bar, and cold beer. You can't ask for much more. My server was very attentive, yet not one to smother the customer. I will definitely be back when in Johnson City.

Thank LRD
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 31 May 2017

Thanks for giving Poblanos a try when you were in Johnson City. We aim to provide delicious food and excellent service. See you back soon at Poblanos!

Reviewed 10 April 2017 via mobile

On Mondays they have really cheap margaritas. And of course the Mexican food is always very good. Service was excellent. Will return soon.

Thank wabjr705
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 24 April 2017

We do have a great Margarita Monday at Poblanos! We will see you back soon.

Reviewed 9 April 2017 via mobile

We love this place and visit often. They truly are the best Mexican food around. Always great service and clean restrooms too.

Thank April C
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 24 April 2017

Thank you for reviewing us. We love that you think Poblanos is the best Mexican food around.

Reviewed 25 March 2017 via mobile

Sucks...go somewhere else. Hostesses can't get off there phones long enough to do there job. Manager is a freakin idiot and should be fired. Never again will I go back to this sorry excuse for a restaraunt.

Thank Jon C
Brooke C, Director of Marketing at Poblano's Mexican Grill & Bar, responded to this reviewResponded 24 April 2017

We only take constructive review in to account. Thanks, Poblanos

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$20
Cuisine
Grill, Mexican, Southwestern
Meals
Lunch, Dinner
Restaurant features
Outdoor Seating, Seating, Parking Available, Free Off-Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Takeout, Waitstaff, Full Bar, Highchairs Available, Accepts Credit Cards
Good for
Kids, Groups, Child-friendly
Open Hours
Sunday
11:30 AM - 9:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:30 AM - 11:00 PM
Location and Contact Information
  • Address: 2697 Boones Creek Rd, Johnson City, TN 37615-4446
  • Location: United States  >  Tennessee (TN)  >  Johnson City
  • Phone Number: +1 423-928-0178
  • E-mail
Description
Poblano's Mexican Grill and Bar has been family owned since its beginnings in 2004. Our family is steeped in restaurant tradition since 1977. The traditional food that we serve today is inspired by the Mexican food that was lovingly prepared in the home throughout childhood. Poblano's serves classic Mexican dishes along side new and interesting flavors. We offer warm and inviting service coupled with an eclectic atmosphere. While Mexican food may be our first priority, our margaritas and mixed drinks are distinctive, enticing, and well balanced. Buen Provecho!
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