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O'Charley's

$$ - $$$
American, Pub
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11820 Kingston Pike, Knoxville, TN 37934-3836
+1 865-671-1232
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24 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Knoxville, Tennessee
Level Contributor
44 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 24 August 2016

Usual chain menu and atmosphere. No longer at this address since at least 2013! Have since moved to Turkey Creek area, upon which this review is made. Go on Wednesdays for the "free pie Wednesday" promotion.

Helpful?
Thank CaptainMidol
USA
Level Contributor
230 reviews
168 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 2 August 2016

O'Charley's is "good" but not GREAT...It's like the same old same old with all these chains. Most of the time they can't get one thing or the other right, if it's good service then inevitable the food is under par, or vice versa...indicative of the last visit, food good, service bad. When will I learn! Or just deal with it...or... More 

Helpful?
Thank grant c
Level Contributor
26 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 29 June 2016 via mobile

I used to love this place but you can tell that management has changed. Service hasn't been good the last few times I tried it. The rolls are delicious and the chicken tenders are my favorite.

Helpful?
Thank Sarah R
Lenoir City, Tennessee
Level Contributor
44 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 13 April 2016

O'Charley's is our go to place for brunch on Sundays. The staff are really friendly and always seem to be in a good mood. We have only had poor service once in the past 3 years. That person was let go. Our O'Charley's is the place to be. We also use this p;ace for meetings when we have something to... More 

Helpful?
1 Thank Mildred S
Level Contributor
96 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 5 April 2016 via mobile

The wife and I had lunch there today, April 5, 2016. The service was courteous and prompt and the food was delicious. We always enjoy their soup and sandwich combinations. Very convenient location right off of I-40. Always a pleasure and good value.

Helpful?
Thank Ed K
Erie, Michigan
2 reviews
4 of 5 bubbles Reviewed 18 February 2016

Delicious, reasonably priced meal. Chicken tender's... the best ever! Candied pecan salad yummy! Twisted potato chips were unique to us, and very good. If I lived in the Knoxville area, I would frequent this place!

Helpful?
Thank TracyJ1231
Middlesboro, Kentucky
Level Contributor
62 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 31 January 2016

Went for dinner, our waiter did not seem to understand our wanting lemon in. Our drinks, it took three times asking. We got our food, which was good, not great but good, we were half way they our meal when the waiter came up asking if we need boxes to go, I told him we were still eating, he came... More 

Helpful?
Thank Shirley M
Sevierville, Tennessee
Level Contributor
100 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 1 September 2015

A nice lunch for under ten bucks, tip included. Great service, friendly atmosphere, and the food was very good for the price. Wish I could have waited until Wednesday to get the free slice of pie.

Helpful?
Thank maughanm
KNOXVILLE
Level Contributor
164 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 29 July 2015

I was craving prime rib so we went to O' Charley's. They were out :( There were a couple other people that were pretty upset about it as well. Lucky for me I did not have to wait 20 minutes to find out like they did. I got the French dip instead. It was not what I was drooling for,... More 

Helpful?
Thank MEGAN S
Loudon, Tennessee
Level Contributor
40 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 23 June 2015

Not much to love or hate. Just okay food. Went for the free pie Wednesday -- it was pretty good!! I had the soup and salad which came with bagged lettuce and not very good broccoli soup.

Helpful?
Thank AFloridaGirl

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
American, Pub
Restaurant features
Seating, Waitstaff, Takeout
Good for
Child-friendly
Location and Contact Information
  • Address: 11820 Kingston Pike, Knoxville, TN 37934-3836
  • Location: United States  >  Tennessee (TN)  >  Knoxville
  • Phone Number: +1 865-671-1232

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?