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Steak 'n Shake

310 Wild Geese Rd, Knoxville, TN 37934-1965
+1 865-675-2551
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  • Excellent27%
  • Very good36%
  • Average12%
  • Poor15%
  • Terrible10%
Travellers talk about
Open Now
12:00 AM - 11:59 PMAll hours
American, Fast food
310 Wild Geese Rd, Knoxville, TN 37934-1965
All Details
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Reviews (90)
Traveller rating
Traveller type
Time of year

1 - 10 of 89 reviews

Reviewed 1 week ago

I have eaten at this restaurant many times and this was probably the last . Upon entering the restaurant was in total disarray 60% full but tables were all full of used plates and trash . After waiting about 5 minutes we were seated that's...More

Thank Philip P
Reviewed 6 September 2017

We had breakfast here and absolutely nothing was good. I remember their milk shakes used to be good, but I did not want one for breakfast.

Thank Joy E
Reviewed 2 August 2017 via mobile

We have always loved Steak & Shake, but recently it has been going down. This visit, I checked five high chairs... all dirty. Not just crumbs, but sticky, slimy liquid. The floor was in need of cleaning, amd three employees, including the working manager, kicked...More

Thank Mr_and_Mrs_K_TN
Reviewed 17 June 2017

Back in April, we celebrated 39 years since we had our first date as well as our 38th wedding anniversary. So how did we celebrate this momentous occasion? We usually just go out for a semi-fancy upscale dinner. In any case, I asked my wife...More

Thank BigDaddyDave55138
Reviewed 4 June 2017 via mobile

Yes, it was busy. However, I ordered a club, and got a turkey sandwich. The server said, "Oh, we're out of bacon." Well, it didn't have the cheese or wheat bread either. Should the customer not be asked if another item would be preferred? She...More

1  Thank rwilliams2911
Reviewed 7 May 2017

Usually, if the restaurant is bad, I do not say anything, but, this restaurant is beyond bad. The best part of the experience, we were seated right away. After being seated, the quality went downhill in a hurry. The first waitress was abrupt and rude....More

Thank patannire
Reviewed 24 March 2017 via mobile

I sit at the bar and ordered a double burger and shake at the steak and shake in Turkey Creek today. Is consistent with all of the food and service so overall I would go back again.

Thank Wayne J
Reviewed 23 March 2017 via mobile

Visited Steak Shake for supper and was so dissatisfied I walked out. We ordered and they had no American cheese but that was ok . I went restroom totally destroyed and smelled awful. Not cleaned in days or weeks. Then server came back after 15...More

Thank Vonorequick
Reviewed 22 March 2017 via mobile

Great atmosphere and food. Even short staffed, service was good. Prices are even better.... Using the app has great offers and rewards too, including a free milkshake your 1st use.

Thank Angela M
Reviewed 22 March 2017 via mobile

The food is pretty good and my 4 year old and I can eat for 10 bucks total. However, I've been here several times and the service is always terrible. Don't go unless you can devote at least an hour, sometimes more, for a burger...More

Thank Scotty M
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
Location and Contact Information
  • Address: 310 Wild Geese Rd, Knoxville, TN 37934-1965
  • Location: United States  >  Tennessee (TN)  >  Knoxville
  • Phone Number: +1 865-675-2551
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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