We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


3380 Winfield Dunn Pkwy, Kodak, TN 37764-1539
+1 865-465-3501
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent37%
  • Very good24%
  • Average15%
  • Poor3%
  • Terrible21%
21 Jan 2018
“Great fast food”
3 Oct 2017
“It is the worst Krystal EVER!!!!”
Restaurant Hours
American, Fast food
3380 Winfield Dunn Pkwy, Kodak, TN 37764-1539
All Details
Write a ReviewReviews (33)
Traveller rating
Traveller type
Time of year

1 - 10 of 33 reviews

Reviewed January 21, 2018

Great fast food when in a hurry. Warm burgers and hot fries. Bread on burgers was definitely fresh. Will return very soon

Thank Abel1021
Reviewed October 3, 2017

I have never been to a Krystal that was this bad, food was cold, was not prepared the way we ordered and they could have cared less!!!!

Thank Cynthia L
Reviewed September 27, 2017 via mobile

I love about 2 miles from this location so I stop in at least once a month for dinner. I have never had a good experience here. The food is usually good, but the service is less than satisfactory to say the least. I work...More

Thank michaeli832
Reviewed September 21, 2017 via mobile

Stopped but found the restrooms were so bad we left - door was kind of blocked open apparently to air out after cleaning. Smell of urine was pervading the entire place Yyuuuckkkkkk!!!!!

Thank RickMIusa
Reviewed August 26, 2017 via mobile

Stopped in for a quick bite on the way home from Gatlinburg. Just like white castle back home. Quick and good

Thank Frank Z
Reviewed June 29, 2017 via mobile

So slow. Avoid at all cost... seriously slowwwwww. Might have came in at a bad time.. but I was the only person in line....

Thank Bill T
Reviewed June 25, 2017

The buffalo wings were more salty than hot. The Krystal burgers were mushy. The buns were so soggy you couldnt eat them. Had to wait at least 30 minutes for our food and then it was horrible. Have never been at a Krystal burger as...More

Thank Patricia L
Reviewed June 18, 2017

Stopped at this place for a quick snack while driving to Pigeon Forge. It took forever to get our food, caused much aggravation watching the incompetence of the staff, and after finally getting it, we couldn't eat it anyway because it all smelled and tasted...More

Thank PercyHawkins
Reviewed May 19, 2017

service wasnt the greatest. Staff were overheard talking about customers. We dont have one of these locally close, so we wanted to try it out, wasnt to impressed.

Thank shannnon o
Reviewed August 4, 2016

If you're graving a Krystal burger, then stop and be prepared to wait out your turn. I found my recent visit to this location a typical visit to a fast food establishment. The service was friendly, the food delivery a bit slow and the place...More

Thank MrGlen
Nearby HotelsSee all 10 hotels in Kodak
Days Inn by Wyndham Kodak/Sevierville Intrstate SmokeyMntns
153 reviews
.08 km away
Best Western Sevierville/Kodak Inn
173 reviews
.17 km away
Big Bear Extended Stay & Suites
12 reviews
.68 km away
Quality Inn Interstate
228 reviews
.71 km away
Nearby Restaurants
The Chop House
565 reviews
1.07 km away
Flapjacks Pancake Cabin
307 reviews
.13 km away
Russell Stover Chocolates
125 reviews
.08 km away
Cracker Barrel Old Country Store
61 reviews
1.05 km away
Nearby Attractions
Tennessee Smokies Minor League Baseball and Smokies Park
242 reviews
1.32 km away
Thunder Road Distillery
148 reviews
1.11 km away
Russell Stover Candies
36 reviews
.06 km away
Great Smokies Flea Market
194 reviews
1.27 km away
Questions & Answers
Get quick answers from Krystal staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 3380 Winfield Dunn Pkwy, Kodak, TN 37764-1539
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Kodak
  • Phone Number: +1 865-465-3501
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing