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Restaurant Sorrento

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church st., Ballymena BT43 6UF, Northern Ireland
+44 28 2563 2168
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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
1 review
Reviewed 31 October 2016 via mobile

Restaurant Sorrento is the only place I choose to eat while shopping with friends and family! Homemade, beautiful food and fantastic service! You are always welcomed in with a smile and the friendly atmosphere makes you feel right at home. Will definitely be back!

Helpful?
Thank Orla M
SOOWNER, Owner at Restaurant Sorrento, responded to this review

Thanks for your review. Our manager and five full time cooks and bakers do try hard to produce nearly all the our food home made or home baked, using local suppliers as much as possible, and our staff out front we hope are always helpful and friendly. - Yes please do come back - you and all our customers are... More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016 via mobile

Visited with my grandchildren after a morning in the "Fun Factory" everybody hungry Lovely wholesome freshly cooked lunch - cartoons and colour-ins to keep everyone happy

Helpful?
1 Thank Mary G
SOOWNER, Owner at Restaurant Sorrento, responded to this review

Thank you for your review. We do try to cater for kids and as well as the things you mentioned we now offer a free juice with a range of kids meals - all for £3.95 + we also now offer a kids roast dinner on sundays.. More 

Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 24 October 2016 via mobile

Frequently have breakfast and dinner in here! Food is all brilliant and the coffee is very good. The scones are the best in the town!! Worst thing is trying to choose what to have!

Helpful?
Thank Lumcd
SOOWNER, Owner at Restaurant Sorrento, responded to this review

Thanks for your review - we do try our best and are particularly proud of our scones. More 

1 review
Reviewed 21 October 2016 via mobile

The only place in the Fairhill that does homemade food. Great food, delicious desserts and friendly staff.

Helpful?
Thank Maeve O
CRUMLIN
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 17 October 2016

Swore we would never go back. We Did, god help us. It was even worse than before. Wet tables, Surly staff,Sky high prices,Fatty cheap cuts of beef and bacon,filthy floor, I could go on and on. All we wanted was something edible. I'II say it again, never again. To finish, all I can say is the staff made us feel... More 

Helpful?
Thank Des G
SOOWNER, Owner at Restaurant Sorrento, responded to this review

I'm sorry our meals were not to your taste. Ingredients are of a high quality and are locally sourced, meat products particularly from a local butcher who won UK Butcher of the year last year. We employ five full time cooks, a manageress who is a very good cook and baker and we are very proud of our home baked... More 

Level Contributor
27 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 5 October 2016 via mobile

Mmmmm been here before , had lunch today , no complaints about the food , it was alright , not fantastic just alright , staff were lovely , and service was quick and efficient , talk young guy was pleasant and got anything we asked for ...... But the food for what we received was overpriced , 2 mains (... More 

Helpful?
Thank Kim M
N Ireland
Level Contributor
51 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 1 June 2016

Visit this restaurant frequently, usually for a coffe and scone, they do the BEST scones in the area!! Loads of lovely varieties. Excellent value for money too. Meals are great too, tasty and loads to choose from. Would definitely recommend.

Helpful?
Thank carriessh0es
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 28 April 2016

very very seldom i ever get a chance to visit anywhere local. my girlfriend and myself found ourselves with an hour to spare and decide to go visit the fairhill shopping centre and decided to dine in sorrento instead of the fast food outlets upstairs. a BIG mistake.on a wednesday tea time there was hardly any customers but yet a... More 

Helpful?
Thank david g
SOOWNER, Owner at Restaurant Sorrento, responded to this review

Hi David - First of all thanks for your feedback Unfortunately sometimes whens its quiet staff get a chance to get breaks and unfortunately sometimes tables don't get cleared... BUT THEY SHOULD BE AND I'LL BE MAKING A POINT TO THE STAFF THAT WHETHER BUSY OR NOT TABLES MUST BE CLEARED AND EVERYTHING KEPT CLEAN AS THIS IS THE FIRST... More 

Derry, United Kingdom
Level Contributor
39 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
Reviewed 2 March 2016

Called in yesterday for a bit of lunch. Awful I had the brown stew which was disgusting the meat was was tough and full of fat. My husband had the irish stew which was equally as bad and it was served cold will never be in there again

Helpful?
1 Thank CAOIMHE1966
Antrim, United Kingdom
Level Contributor
364 reviews
208 restaurant reviews
common_n_restaurant_reviews_1bd8 218 helpful votes
Reviewed 7 February 2016 via mobile

I've been in to Sorrento twice in the last month. The first time I had a latte and a scone, and the second time a latte and a traybake. The coffee on both occasions had been freshly made and very good. And it was hot - just the way it should be. The scone was very good. However, I had... More 

Helpful?
1 Thank AnnieMG
SOOWNER, Owner at Restaurant Sorrento, responded to this review

Hi ...thanks for your feedback I certainly will make a point of getting all our tray bakes labelled, and indeed its always our intention to have all our food served and displayed and served hygienically and we will be working on this in next few weeks. Thanks for your comment about good service....I would always have great confidence that Peter... More 

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Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    Service
    2 of 5 bubbles
  • Value
    1.5 of 5 bubbles
    Atmosphere
    2 of 5 bubbles
Cuisine
Cafe, British
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Wheelchair Accessible
Good for
Child-friendly
Location and Contact Information
  • Address: church st., Ballymena BT43 6UF, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  County Antrim  >  Ballymena
  • Phone Number: +44 28 2563 2168

Questions & Answers

Questions? Get answers from Restaurant Sorrento staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?