We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


172 Foothills Mall, Maryville, TN 37801-2309
+1 865-681-3343
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent37%
  • Very good14%
  • Average21%
  • Poor0%
  • Terrible28%
6 Mar 2017
“Just Average”
30 Jan 2017
“Go someplace else.”
Closed Now
All hours
$$ - $$$
172 Foothills Mall, Maryville, TN 37801-2309
Write a Review
Reviews (28)
Traveller rating
Traveller type
Time of year

1 - 10 of 28 reviews

Reviewed 6 March 2017

I worked near the Cancun Mexican Restaurant on Chapman Hwy in Knoxville and it was my favorite Mexican restaurant in the area. I moved to Maryville and just realized there is a Cancun's in Foothills Mall. I scheduled an oil change so I could have...More

Thank jeetn
Reviewed 30 January 2017

Waiter needed a class in customer service which I can live with since it seems most people have attitudes now. What really ticked me off was that I was charged $1.25 for two extra SMALL tortillas to go with my fajitas. They only give you...More

Thank dougrobin01
Reviewed 19 October 2016 via mobile

Waiting to see a movie. Decided we'd eat first!! Was seated immediately. Service was excellent. Love the salsa!! We had the shrimp nachos & chicken salad. Will come back!!

Thank Gage113
Reviewed 16 October 2016

ive heard many mixed reviews from friends about this place, so decided to go and make my own opinion of it. I liked it. no complaints, good food & prices, good location

Thank Daniel C
Reviewed 13 March 2016 via mobile

My wife and I went out for a relaxing lunch on a rainy day. Stopped in Cancun's. I ordered a#20 which was a taco, enchilada and a burrito. It also came with retried beans and rice. Definitely good portions for the price. It's old world...More

Thank JTeam2008
Reviewed 17 February 2016

We just had my granddaughters 8th birthday dinner there. My grandkids and my husband and I go there a lot. The food is very good and the staff is very friendly. We have been to other Mexican in this and nearby towns but this one...More

Thank Connie M
Reviewed 27 December 2015 via mobile

We used to eat at this restaurant all the time with no issues but lately they have been terrible, they have messed up so many orders and they don't seem to care as well. They have even went out and said on a call in...More

Thank Donnie P
Reviewed 19 September 2015

Their traditional Mexican menu has improved in presentation and flavor over the years, as has their salsa (7.5). They've expanded their dining area and are always busy (a good sign!). Located in the mall - excellent "pre-movie" dining choice.

Thank A7748BHrobertl
Reviewed 26 August 2015

Went to Cancun's with a large group (6 adults and 4 kids). We had no trouble getting a table on Sunday for lunch. The guacamole and salsa were both very good. Our food came out in a reasonable time but the quality of the food...More

Thank Mbhnm
Reviewed 21 August 2015

I love their chicken dishes. Pollo borracho and pollo loco are absolutely awesome. I frequent this restaurant and I've never had a bad experience.

Thank Lauren C
Nearby Restaurants
Lemon Grass
151 reviews
1.32 km away
Bella Roma Pizza
38 reviews
.22 km away
Anaba Japanese Cuisine
31 reviews
.96 km away
Miss Olivia's Table
32 reviews
1.27 km away
Nearby Attractions
Blue Goose Farm and Vineyards
27 reviews
6.45 km away
Cades Cove Museum
47 reviews
3.81 km away
Bluetick Brewery
30 reviews
4.74 km away
Foothills Mall
36 reviews
.75 km away
Questions & Answers
Get quick answers from Cancun's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Good for
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 172 Foothills Mall, Maryville, TN 37801-2309
  • Location: United States  >  Tennessee (TN)  >  Maryville
  • Phone Number: +1 865-681-3343
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing