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The Royal Oak Hotel

$$ - $$$
Bar, British, Gastropub, Gluten Free Options
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Welsh Street | The Cross, Welshpool SY21 7DG, Wales
+44 1938 552217
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169 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

I went to the Royal Oak as part of a party of 18, having had a good meal here before. We had all ordered food ahead of the booking, yet 3 fish and chip meals arrived that we hadn't ordered. Although my main of lamb was tasty, when it came to dessert I was shocked at the variation in portion... More 

Helpful?
Thank scarassemoz
Royal O, General Manager at The Royal Oak Hotel, responded to this review

We are sorry that you had a disappointing time at your recent visit to eat at the Hotel. Unfortunately I have been on annual leave and these issues were only bought to my attention when I read your review on my return. Since that time I have managed to get in contact with you to discuss the situation. Please accept... More 

2 reviews
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Its a real shame to have to give a negative review but as the general manager has not contacted us following our request to the bar manager to do so it only adds to the poor customer service we recieved mainly due to the lack of appology. Visited as part of a group of 18 who all had mains, desserts... More 

Helpful?
Thank Clair H
Royal O, General Manager at The Royal Oak Hotel, responded to this review

We are sorry that you had a disappointing time at your recent visit to eat at the Hotel. Unfortunately I have been on annual leave and these issues were only bought to my attention when I read your review on my return. Since that time I have managed to get in contact with you to discuss the situation. Please accept... More 

Newtown, United Kingdom
Level Contributor
39 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 9 January 2017

Having been invited to a birthday celebration at the oak, myself my wife and family were treated by our friends to a delicious meal and some great musical entertainment from the group "Up all Night". I can only speak for myself but I found the meal to be very good and the service excellent. One minor issue was the seating... More 

Helpful?
Thank Larry T
Royal O, Manager at The Royal Oak Hotel, responded to this review

Thank you for taking the time to share your experience with us. We are delighted that you found the meal to be very good and our service to be excellent. We are pleased that you have a memorable occasion and look forward to welcoming you back again in the future. More 

Newtown, United Kingdom
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 January 2017 via mobile

Great great food and fantastic service..As it was an open bar I can not comment on price..But still great.

Helpful?
Thank Matt T
Royal O, General Manager at The Royal Oak Hotel, responded to this review

Thank you for taking the time to let us know about your experience with us. It's a pleasure to read that you enjoyed great food and fantastic service at the party you attended in our Powis Suite, We hope to welcome you back to the Hotel again soon. More 

Welshpool, United Kingdom
Level Contributor
37 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 28 December 2016

Stayed overnight after a meal with friends - food was okay, drinks were good and service was excellent. My pre-booked room was lovely; modern decoration and fab bathroom balanced with the character of the old building. I slept well and breakfasted alone the next morning. I think most people regard The Oak as a bar first and restaurant second but... More 

Helpful?
Thank scheethamcostello
Welshpool, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 December 2016

We tend to frequent this establishment for lunches either on weekends with my granddaughter following a facial or hairdo but more often meeting my husband when I finish work becauyit is so accommodating with dogs. Staff are friendly and attentive and overall very obliging. Food is well cooked and presented but menu doesn't change often.

Helpful?
Thank antrhostwpa
Birmingham, United Kingdom
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 December 2016

Met up with some friends for our annual Christmas meal. Had a really lovely time in this very pleasant hotel. We all had the Christmas dinner, it was excellent. The service was also excellent but not overwhelming. Will be going back next year.

Helpful?
Thank Keith6014
UK
Level Contributor
51 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 5 December 2016

Have eaten here a few times and have always had a nice meal. The menu is good with a wide selection of food on offer. I would recommend both the salmon and the lasagna both are very nice. The hotel is very clean and seating is well laid out and comfortable. Toilets are very nice. Staff and pleasant and friendly... More 

Helpful?
Thank 123bh28
Dolgellau, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 30 November 2016 via mobile

Stopped here for a couple of coffees and a cake with my four month old while the ladies did their shopping. I sat in the lounge on the right. The coffee was great and the seating comfortable and ample. The log fire was a lovely addition in a central location. Will be back for dinner. :)

Helpful?
Thank Dunami5
North Wales
Level Contributor
78 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 25 November 2016 via mobile

On our way to Cardiff, called in for a coffee & snack, although breakfast was finished the kindly lady staff member offered us bacon sandwiches. They were lovely. The barman made great coffee, the place was warm & welcoming, ( a mini hurricane was going on outside too) Thank you Royal Oak for your hospitality, we will return.

Helpful?
Thank tupeloNorthWales

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Bar, British, Gastropub, Gluten Free Options
Meals
Lunch, Breakfast, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available
Good for
Business meetings, Child-friendly, Special Occasion Dining, Local cuisine, Bar Scene, Groups
Location and Contact Information
  • Address: Welsh Street | The Cross, Welshpool SY21 7DG, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Powys  >  Welshpool
  • Phone Number: +44 1938 552217
  • This restaurant is at The Royal Oak Hotel

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Royal Oak Hotel and other visitors
2 questions
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Questions? Get answers from The Royal Oak Hotel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?