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The Royal Oak Hotel

Welsh Street | The Cross, Welshpool SY21 7DG, Wales
+44 1938 552217
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Overview
  • Excellent41%
  • Very good30%
  • Average19%
  • Poor7%
  • Terrible3%
Travellers talk about
“salmon” (10 reviews)
“chicken kebab” (3 reviews)
“pie” (4 reviews)
Restaurant Hours
CUISINES
Bar, British, Pub, Gastropub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Welsh Street | The Cross, Welshpool SY21 7DG, Wales
All Details
Write a ReviewReviews (224)
Traveller rating
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1 - 10 of 220 reviews

Reviewed May 7, 2018 via mobile

We called in on spec as family visited and it was a sunny afternoon. Plenty of tables available. We enjoyed a drink outside in the sunshine then went in to eat as we needed some shade. We ate from the bar menu, a choice of...More

Thank Julie-Ann B
Royal O, General Manager at The Royal Oak Hotel, responded to this reviewResponded May 14, 2018

Thank you very much for taking the time to share your experience with us. I'm pleased we were able to sort out the mix up with your order and you had good service from the staff. We look forward to welcoming you back again in...More

Reviewed May 4, 2018

First vibes were good,ordered a drink from the bar and was told we could take a seat in the bar area to peruse the menu.Having placed our order with the waitress we were called through to our table about 20 minutes later.Once we had gone...More

Thank ADRIAN L
Reviewed April 11, 2018

As pretty as this place is inside and out, something is very off with this restaurant. We were seated quickly and given menus, but the server seemed confused about the location of the wine menu, and conversation was rather weird. We order and the waiter...More

1  Thank Alex D
Royal O, General Manager at The Royal Oak Hotel, responded to this reviewResponded April 25, 2018

Thank you for taking the time to give us your feedback. We are sorry that you found your dining experience with us to be so poor. We strive to produce a good dining experience and are sorry we fell so short on this occasion. At...More

Reviewed April 10, 2018

we went for a family lunch for the first time.The décor and design is lovely. a very good menu and good range of real ales kept in very good condition.The service was spot on, very friendly,helpful and attentive.We were not disappointed with the food,tasted excellent...More

Thank Ash111948
Royal O, General Manager at The Royal Oak Hotel, responded to this reviewResponded April 11, 2018

Thank you for writing a review of your experience with us.Your feedback is very important to us and it’s gives us great pleasure when we read feedback such as yours. We’re proud that you had a superb experience with us and have passed your comments...More

Reviewed April 9, 2018 via mobile

If you want to receive the sort of service a chain provides I would not recommend coming here. If you want to have a relaxing meal that takes a little longer to arrive but allows you time to enjoy the company of friends this might...More

Thank Simon C
Royal O, General Manager at The Royal Oak Hotel, responded to this reviewResponded April 11, 2018

Thank you sharing your experience of The Royal Oak with us. It’s great to hear that you had a relaxing evening meal. Your comments on our staff and food are very pleasing to read and we have shared them with our team. We would be...More

Reviewed April 6, 2018

The bar area is noisy due to the coffee-making activity which sounded like a factory production line. Nice décor, however, and a very pleasant dining area. Lunch menu extensive and waiting staff courteous. But service was very slow, and there was no allocation of tables...More

2  Thank Quixwood
Royal O, General Manager at The Royal Oak Hotel, responded to this reviewResponded April 11, 2018

We are sorry to read that you had a bad experience with us last week but pleased that your lunch was very good. Unfortunately in your case mistakes were made and we are truly sorry. It was an incredibly busy day and staff were having...More

Reviewed April 5, 2018 via mobile

Great value! Great staff and location. Lovely comfortable room. Good shower and quite room. And ok breakfast . Could do with more variety on the buffet . Didn’t eat here but food looked good when it was delivered to the table next to me.More

Thank Happylts
Royal O, General Manager at The Royal Oak Hotel, responded to this reviewResponded April 11, 2018

Thank you for taking the time to let us know about your experience with us. It’s a pleasure to read that you enjoyed a great stay with us. We’re delighted that you found your room to be comfortable and out staff to be great. We...More

Reviewed March 31, 2018 via mobile

Absolutely delicious, with wonderful service by extremely friendly staff. A lovely country hotel with a full menu. Worth stopping for a visit.More

Thank Jessica B
Royal O, General Manager at The Royal Oak Hotel, responded to this reviewResponded April 11, 2018

Thank you very much for taking the time to share your experience with us. We’re delighted that you had a wonderful Afternoon Tea. It’s great to read that you found our team to be extremely friendly and the food to be delicious. We look forward...More

Reviewed March 15, 2018

Lovely place with a good atmosphere and has been designed stunningly in the bar and restaurant. However, the food is overpriced. I have been in the evening and the food was very tasty but £15 for a chicken salad was expensive... I have also been...More

Thank Rachel050796
Reviewed March 15, 2018

Haddock and perfectly poached eggs for Mothers day breakfast - absolutely delicious and a great start to any day.

Thank Chris_Ryan22
Royal O, General Manager at The Royal Oak Hotel, responded to this reviewResponded March 21, 2018

We’re delighted that you have taken the opportunity to share your experience with us. It’s great to read that you had a delicious breakfast to start your day. We would love to see you again when you are next in Welshpool.

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Ask a question
Questions & Answers
Shirley J
February 21, 2018|
Answer
Response from ElizabethT T | Reviewed this property |
Hi there, sandwiches, scones and cake and, of course, champagne, it's a great location in lovely surroundings and the staff are really helpful. We have been back there several times for lunch and have never been... More
0
Votes
alir49
June 1, 2017|
Answer
Response from Royal O | Property representative |
Yes we do allow dogs on our premises, however they can not go into the restaurant. If you wanted to have lunch/dinner, we can accommodate you in either the snug or bar area. We also allow dogs to stay in certain rooms if... More
0
Votes
hayleycluskey
March 15, 2017|
Answer
Response from tupeloNorthWales | Reviewed this property |
Best to direct your question to the actual hotel. We were very impressed with it.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Groups, Kids, Special Occasion Dining, Child-friendly, Local cuisine, Business meetings
Location and Contact Information
  • Address: Welsh Street | The Cross, Welshpool SY21 7DG, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Powys  >  Welshpool
  • Phone Number: +44 1938 552217
  • This restaurant is at The Royal Oak Hotel
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