+1 713-977-2544+ Add websiteImprove this listing
Hours
Sun
5:00 p.m. - 9:00 p.m.
Mon
11:30 a.m. - 9:00 p.m.
Tue
11:30 a.m. - 9:00 p.m.
Wed
11:30 a.m. - 9:00 p.m.
Thu
11:30 a.m. - 9:00 p.m.
Fri
11:30 a.m. - 10:00 p.m.
Sat
5:00 p.m. - 10:00 p.m.
Reserve a table
Ratings and reviews
4.0
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$41.00 – $108.00
CUISINES
American, Steakhouse
Meals
Lunch, Dinner, After-hours
features
Can a gluten free person get a good meal at this restaurant?
Details
About
The Palm Houston, located near the Toyota Center and Minute Maid Park, is the perfect dining destination for any occasion. Guests are welcome to enjoy premier cuisine, service, and ambiance in the heart of Downtown Houston.
PRICE RANGE
$41.00 – $108.00
CUISINES
American, Steakhouse
Meals
Lunch, Dinner, After-hours
FEATURES
Takeout, Reservations, Private Dining, Seating, Parking Available, Valet Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
Contribute
4.0
188 reviews
Excellent
109
Very good
31
Average
17
Poor
15
Terrible
16
Furnman61
San Jose315 contributions
Feb 2020 • none
My wife and i went to the Palm last night for a wine dinner after not being there for a long time and i must say we were glad to be back. The courses were delicious and the Prisoner Wine Co gave a generous amount of pours and they were all awesome. The service was spot on as well and we met some great people. Cant wait to go back!
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeslieB2212
We are so happy to hear this! We absolutely love our monthly special dinners, and are glad you came to our Prisoner feature. Thank you for the kind words and we are glad to have you back! Please ask for me or Lauren Liermann (our Sales Manager who puts together all of our events) next time you're in, we'd like to thank you in person for this note.
Gratefully,
Leslie Barkley
General Manager
Written February 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bhlraven1916
Atlanta1506 contributions
Jun 2024 • solo
If you're looking for a great restaurant with the very best service you must add to your list of restaurants while in Houston. Try the jumbo lumped crab cake. Pure lumped crab meat. The Chilean Sea Bass is my favorite fish. When I tell you this was the best cooked ever is an understatement. That butter taste and a marinade sauce that's amazing. The drinks are not watered down. I stayed at the JW Marriott and it's walking distance to this amazing restaurant. Great choice!!!
Written June 22, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
great s
4 contributions
Sep 2022 • couples
My wife and I had a date night last weekend and chose the Palm. We were not disappointed. The staff was great and Tony, our server, was friendly, attentive, and funny. We had a wonderful time! This is new favorite steak spot in downtown Houston.
Written September 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David L
Houston5 contributions
Dec 2022 • none
I and my wife have been going to the Palm in Houston for 30 years. Usually we are there to celebrate something by ordering their steak and lobster.
We went there at the end of November for such an occassion. However, when we got there we were told they were out of lobster. The Palm out of the one thing that makes them relatively unique.
We tried again on Dec. 30. We sat in the bar area to listen to the live music. That was nice, but on the TVs instead of having a major bowl game to watch they had a dart tournament and a CNBC show.
We started with the caesar salad. It appeared that the Palm had changed its own salad dressing recipe because this salad did not have the same flavor as past Palm caesars.
We ordered the steak and lobster. I bit into the steak ($72 NY strip done medium rare) and mentioned to my wife that I found it a little chewy and certainly not high steak house caliber.
Shortly thereafter I started having reflux. I could not keep any of the food down. We ended the meal and went home.
The next day I could still not keep any food or even water down. A DR. had me go to an emergency room. After hours of waiting I saw a specialist who put a camera down my throat and found that the chewy steak had become stuck to my esophagus. They were able to remove it.
With the many choices for a steak restaurant in Houston, I cannot see ever going back there.
Written January 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TideX18
Tuscaloosa84 contributions
Mar 2024 • business
Was there for business dinner and to start off the service was very disappointing. Had to repeatedly ask for silverware. We ordered steaks and the quality of meat was very poor, especially for the price we paid. Then to top it off the attire of a large party of girls in the room was embarrassing. They should have been seated in another room. Hard to conduct a business dinner with a side show going on. I’ve dined at Palms across the country and this is by far the worst dinning experience. I hope this isn’t a sign of things to come with Palm. I definitely won’t be back to this one especially for the price you pay.
Written March 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
keith l
United Kingdom3 contributions
Feb 2023 • none
We booked a dinner through The Palm website ( which uses opentable). When we arrive at the restaurant for a birthday dinner, they had the reservation but nothing about celebrating the birthday. I later left the table to speak with the manager and he was concerned that the restaurant didn't receive the information with the reservation - but even after he know of the birthday he did nothing to help us celebrate. He didn't seem to care. And did nothing to make the situation right. It was a special dinner for a birthday and we expected to be treated better. I later sent an email to the manager, Brian Slawson - but he never replied. again lack of care or concern. As good customers, I felt we were badly treated
Written February 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LARRY S
10 contributions
Aug 2020 • none
The Palm used to be a great restaurant. They "were" known for fine steaks, giant lobsters, great service and a lovely dining experience. Today... they are a joke. The service no longer exists. The food isn't even bad enough to be considered lousy. It's really terrible. The service? Well, they don't have any. If you want to waste your evening and your money go to the Palm. Red Lobster serves better lobster.
Written August 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
D D
10 contributions
Apr 2024 • business
It is really sad 😞 to write bad review, but they did not leave me any choice. Everything from food service to bill was just horrible.
I was holding myself do not complain as we were at business dinner with boss of my husband.
We have arrived on time, nobody met us at the host.
The restaurant is dark. We were given by only one drinks menu, after we request wine list.
We choose wine and only after request we got a food menu.
Menu is not bad, but plz remove Italian dishes, of course they have nothing to do with Italian recipes.
We got starter, and after request we had a bread
Looks like for your money you have to ask for everything.
Waiters are talking to each other, and not looking at the tables.
Other 45 min we were waiting for steak 🥩 rare! 45! 45 min!
The food has arrived fully cold.
We can’t complain at business meeting, and we were pushing ourselves to eat it.
We asked with no garlic, all came with extra garlic.
Presentation is horrible, like for the dogs or pigs.
Side dishes are huge and full of water and garlic.
Tuna from main course has more than 20 ingredients: tuna, sesame, potatoes, beans, Garlic, pesto, tomato, peppers and garlic again…
I have been working 20 years in restaurants and never seen worse food in my life…
Manager asked how is good. I said it is very strange and eatable only…
He smiles and left.
I took side food to go to give to my poor people, they told me next Morning, do not bring us this food ever again 😂
The bill is high, better go to mad, nobu or koi if you are in Houston. Please, do not ignore
It is really bad place, in Houston are millions nice places to enjoy, but definitely not this one!
Written April 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris Y
1 contribution
Apr 2023 • friends
https://drive.google.com/file/d/1NbpK7gNU1k59MjOH-kqvddv1-QxKcf40/view?usp=drivesdk
Link above of HPD using two eyes to verify if an ID is valid. Regardless if there is TAPE on the ID. “Refusal of service due to a tampered ID” was the stated reason by the manager.
Make it make sense.
April 22, 2023
Friends Birthday. Racism! Discrimination! Black waiter upholding rasicm. Racist host/manager ruining an evening. Bartender on the right when you first walk in supporting the sickness. Refusing service due to a “tampered ID”? So obvious the sad boring staff has nothing better to do than to practice discrimination. So sick. Literally felt like I was in an 1830’s Confederate camp. The black female waiter who even double-checked the ID should lose her job for being a nuisance, over talking, trying to sound smart, speaking to the entire room instead of doing her job - no need for extra extra talking. Literally just the House wine or a personal favorite. Period.
Red wine.
The manager... Jesus. So rasict. Like I cannot even express how sad and racist that manager is. So bad. So terrible. Literally ask yourself if you think you refused service due to racism or bc of policy.
Later I just called a state authority (HPD) and the police verified that the ID was valid.
Good customer service would have apologized. Explained the situation. Then offered for me to dine at the bar. The racist sick manager who has sick hatred poring from her skin heard the police and continued to uphold racist tactics. She even insinuated security.. Trespass.. Etc. Sad. Bad. Rasict. Sick. Disgusting. Evil. Evil. Evil. You are a bad establishment. Impossible this continues without being addressed. More than 2 eyes will be on this. It's 2023. Not a sit in in the deep south in 1950. Sick.
Written April 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FilsProdigue
Houston233 contributions
Oct 2022 • friends
The ambiance is lovely - but you can’t eat or drink it.
The entertainment was pleasant but competed with conversation.
The server was sweet but couldn’t pronounce the names of the dishes and despite the very limited number of patrons was slow with cocktails and the meal.
Ever wonder how Palm lobsters manage to be exactly 3, 4, or 5 pounds? Tonight I was served an emaciated four pound lobster for $138 - couldn’t have been three.
The $344.78 check+ $70 tip = $414.78 for three persons.
Check-out the photo of Guinness Book of Records Smallest Slice of Key Pie ever - $13.
Wait! And $10 valet charge!
$424.78 all in for three. I won’t be back and wouldn’t recommend it. Very poor value proposition.
Written October 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
txmmoore
Houston190 contributions
Sep 2022 • none
I went to the Palm in downtown Houston for my daughter's birthday. I use to go to the Palm when it was on Westheimer all the time for the simple reason that the environment was fun and the service was great. The downtown location lacks here. It is more of an upscale version of the old location. Which for some, maybe their cup of tea, but for me? No. First, the characterization pictures on the wall are mainly from the old location. There are a few new ones, but that is the problem. The new pictures are of a few celebrities and that is about it. The room for additional pictures looks minimal, and I always admire looking to see who is on the wall. When I went to the downtown location, I felt followed through the restaurant while I was looking at the pictures. An uneasy feeling for certain.
What upset me the most was that I sat at the bar at 6:50pm. The bartender gave me a glass of water at my request and I distinctly said "when you come back I will place a drink order with you." At 7:29pm no one had asked me what I wanted to drink. Sorry Palm, but you failed here. The bar, as its peak had no more than 10 people sitting at it. At no time did the bartender even ask "how are you doing?" This tells me a few things; I'm not dressed right, I smell, or I have the perception that i'm cheap. Well, I was dressed better than several people sitting at the bar. I took a shower before I went, so it must be the 3rd reason. Funny, as if I were cheap, I would not have gone to the Palm. I will admit the management did get involved and I was given a glass of wine on the house. It took a shopping 37 seconds to get me that glass of wine. So, why couldnt the bartender do this? A mystery that may never get solved. As for the food goes, it was the typical Palm flare. Nothing was a "knock your socks" off taste, but the food service was A+. I gave my LSC number to the waiter, and as far as I know, I never got credit for my $678 I spent. Not that it matters, but just another loophole in the system. In my opinion, I will probably go back, but only if its a special occasion. Houston has many top notch steakhouses, and I always consider the Palm as one of them. But, after this event, it has moved down my list. Tonight, I will go to the Taste of Texas only because I know the Palm is just a steakhouse. For the folks at the Palm...step up your game!
Written September 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lynn M
Houston2530 contributions
Oct 2020 • none
A neighbor friend of ours turned the BIG 90 in March, but we were out of the country and then the pandemic really hit, so we had to postpone the celebration. We had promised her for this milestone birthday that we would have lobster. And where do you go for the best lobster in Houston? The Palm!!!
We ordered all of our food to go, including two large lobsters, a 5 lb. and a 4 lb. We also ordered two steaks, two asparagus and two mushroom orders, one creamed spinach dish and three Caesar salads. They packaged everything up beautifully.
While waiting for our order to be completed, we sat up at the bar and had glasses of champagne. Our bartender, Craig, was also the one preparing our to-go orders.
We had a delightful time talking to him. He is from Queens, NY, the home of (as you say when your from Queens, right Craig?) "Jennie Lopez". I said, oh, you mean J-LO? He said in Queens we call her Jennie. Crack me up. I guess she was at one time the "girl next door".
The food, all of it, heated up so well. They told us how to heat up the lobster and made sure we had all the serving ware, drawn butter, croutons, salad dressing, bread, etc. for the entire meal.
As I was carrying out the last two bags, I woman ran to open the door for me. After we got outside and in the car, my husband said the woman who opened the door for you was the general manager. So, Leslie, glad you are still steering the good ship, Palm!
We will be back soon.
Written October 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charles V
Houston1572 contributions
Jan 2020 • couples
It’s always good to enjoy diner with friends at a familiar restaurant and this place is that and we all know the fantastic steaks and service they offer.
Written August 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AUSAGUY007
Houston4460 contributions
Aug 2020 • solo
The owners changed months back... Tillman owns it now... Now it's 30 to 40 percent more expensive for the same food lol
The salad is still good lol but too expensive lol
Written August 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sharon F
28 contributions
Jan 2020 • none
This is as good as it gets - the best creative dishes and the staff treats you like a queen. I go there to luxuriate when I have some extra money and I do not dress as expensively as some of their clients but am always treated like a queen - classy everything here
Written January 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeslieB2212
Hi Sharon,
You ARE a Queen! Thank you so much for making us smile with this review! We are all grateful, and look forward to seeing you again soon! One more note: we now feature live music on Thursday and Friday nights, we hope you'll stop by to enjoy it!
Leslie Barkley
General Manager
Written February 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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