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Cool River Cafe - Dallas

1045 Hidden Ridge, Irving, TX 75038-3821
+1 972-871-8881
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Overview
  • Excellent44%
  • Very good35%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“steak” (54 reviews)
“crab cakes” (10 reviews)
Closes in 22 min
All hours
CUISINES
American, Bar, Grill
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1045 Hidden Ridge, Irving, TX 75038-3821
All Details
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Reviews (376)
Traveller rating
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1 - 10 of 369 reviews

Reviewed 1 week ago via mobile

Didn't want a heavy meal on a Saturday afternoon. We stopped in for drinks and light meal. Everything's was excellent. Sever was attentive during a hectic evening crowd drinks were perfection. Food was not exotic or far out rather typical bar fare. All came out...More

Thank HowdyBub
Reviewed 1 week ago via mobile

Went there FOR business some one recomended the place The person sa8d theu have hreat music good food and atmosphere Well fodd was Ok if you like big plates small amount of food with red stuff swuirted on the plate like a decoration Wont go...More

Thank Ted M
Management response:Responded 1 week ago

Ted, We are sorry to hear that the experience was not up to your standards. We just went through a collaboration with well-known Dallas chef, Kent Rathbun and hope that you give us another shot to try some of our other menu options. We will...More

Reviewed 2 weeks ago via mobile

Dined for dinner. Corn outstanding, nice atmosphere, great service (Rio). Filet good. Pork chop taste was yucky..a bourbon sauce...would not recommend.

Thank colesloough
Management response:Responded 1 week ago

Cole, Although we hate you didn't enjoy the new sauce for the Pork Chop, we are glad you enjoyed everything else about your visit! Next time you drop in we'd be happy to substitute for a different sauce if you are interested :)

Reviewed 2 weeks ago via mobile

It's like the board room in a law firm or a library in a mansion. Bar, cigar lounge, pool tables, TV s all over, booths and tables. Upscale environment but I would also feel comfy in casual attire - just not work out clothes.

Thank BrookeSheree
Management response:Responded 1 week ago

Brooke, Thanks so much for the awesome review. We look forward to having you back in again!

Reviewed 2 weeks ago

We hadn’t been to Cool River in a long time; it’s usually too noisy during peak hours for me. We went for lunch on the Tuesday after Labor Day. The hostess and wait staff were very welcoming as usual. We ordered the fillet mignon and...More

Thank fknight636
Management response:Responded 1 week ago

We want to thank you for the review and bringing these issues to our attention. We truly strive to make each guest feel welcome and enjoy their experience to the fullest. So you are aware, we have addressed the concerns in your review and do...More

Reviewed 14 August 2017

Last Saturday evening we invited a couple we socialize with to meet us for dinner and drinks, at this well known Dallas area steakhouse. Once again we were not disappointed! The service was exactly what you expect of a classy restaurant. The server knew every...More

1  Thank Joseph H
Management response:Responded 4 weeks ago

Joseph, what a thoughtful review. We truly appreciate you taking the time to share your experience with us. We look forward to having you back in again very soon.

Reviewed 9 August 2017

Very classy, high dollar place. Haven't eaten here, but they do have some amazing drinks. Friendly staff and great atmosphere.

Thank Kenneth H
Management response:Responded 16 August 2017

Kenneth, we are so happy you've enjoyed coming in. We'd love to have you back for dinner or lunch one day to try all of our new menu options!

Reviewed 8 August 2017 via mobile

A really fantastic roast beef sandwich and fries at Cool Ranch in the food court. Very gracious staff - enjoy your layover with some top flight food.

Thank Tom N
Management response:Responded 16 August 2017

Thanks so much! We will pass your compliments on to the Love Field location!

Reviewed 5 August 2017 via mobile

I was so impressed with Cool River Cafe. The food was all delicious, one of the best steaks I've ever had. The service was equally as impressive. The servers were polite, helpful, and attentive. It was worth the drive from downtown Dallas.

Thank aryn14trkstr
Management response:Responded 16 August 2017

Aryn, Thank you for the great review. We take pride in our food & service quality and we are so happy it exceeded your expectations. Looking forward to having you in again soon!

Reviewed 31 July 2017 via mobile

I have been meaning to give a review about my business celebration dinner a few months ago. I will have to say ...hands down it was a great night. My company was great and the Cool River Cafe staff and service made it even better....More

Thank texasshooter
Management response:Responded 1 August 2017

Thank you so much for the great review! We hope to have you and your company in again very soon!

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Nearby Attractions
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Ask a question
Questions & Answers
Treatro
7 May 2016|
AnswerShow all 6 answers
Response from Arnaldo V | Reviewed this property |
All depends on the time you are going.
0
Votes
Bety A
6 June 2015|
AnswerShow all 8 answers
Response from Rhett L | Reviewed this property |
no formal dress code but this is a nice restaurant with lots of business parties
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$45 - US$55
Cuisine
American, Bar, Grill
Meals
Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Elegant
Good for
Bar Scene, Romantic, Business meetings, Special Occasion Dining, Local cuisine, Groups
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 02:00
Friday
11:00 - 02:00
Saturday
11:00 - 02:00
Location and Contact Information
  • Address: 1045 Hidden Ridge, Irving, TX 75038-3821
    (MacArthur Blvd.)
  • Location: United States  >  Texas (TX)  >  Irving
  • Phone Number: +1 972-871-8881
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