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Ordered a meal to be delivered two days in advance, received the confirmation email. Day of the order, email was sent to let me know they were beginning the order. 1st delivery driver waited 45 minutes after the stated “ready” time. Asked the manager several...times on the status of the order, no answers. That driver had to leave, another drivers was ordered, this driver was given no information on the order status. When I finally was able to speak with someone, after being placed on hold for 7 minutes, I was told by the manager, Andrew, that my order had been mistakenly given to someone else (ordered 2-New York steak dinners)and that he “dropped the ball” on starting a new order..... this was extremely disappointing and unexpected. No apology or compensation was offered...horrible customer service and nonchalant attitude left a very bad taste in my mouth!More
This is our favorite happy hour spot. Great drinks and food specials for happy hour. We then move to a table to enjoy a very good steak meal. This is our go to date night restaurant. Since we are both Landry club members, we are...always treated with dinner on our birthdays.More
Met friends at Saltgrass in McKinney last Friday night. It was busy, but we were seated fairly quickly.
The Smothered Filet was cooked just right, but the mushrooms and onions were very salty, could only eat about half of them.
We also had the Grilled...Shrimp, which were delicious. The side of Brussel Sprouts are served sort of chopped up. Just like the mushroom/onions, the sprouts were extremely salty, barely edible.
Pricing was decent, server was quick and attentive.More
Response from FunJacque46 | Reviewed this property |
I am sorry. I have never purchased a gift card here. I have only gone into the restaurant to eat. But every gift card to restaurants I have purchased have been in the restaurant itself. I hope you helped you. I am sure you... More
I am sorry. I have never purchased a gift card here. I have only gone into the restaurant to eat. But every gift card to restaurants I have purchased have been in the restaurant itself. I hope you helped you. I am sure you can purchase them at the restaurant. I would recommend you give them a call first , as there might be a more convenient way such as over the internet to purchase them. Have a great day and be blessed
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