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The Cheesecake Factory

1201 Lake Woodlands Dr, The Woodlands, TX 77380
+1 281-419-3400
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Overview
  • Excellent45%
  • Very good33%
  • Average16%
  • Poor4%
  • Terrible2%
Travellers talk about
“cheesecake” (129 reviews)
Open Now
11:00 a.m. - 11:00 p.m. Hours
CUISINES
American, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
1201 Lake Woodlands Dr, The Woodlands, TX 77380
All Details
Write a ReviewReviews (412)
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1 - 10 of 377 reviews

Reviewed 5 days ago via mobile

The cheesecake factory is located in the woodlands mall so it wasn't hard to find. I went on saturday and because its big and spacious i got seated in less than 5 minutes. I had the louisiana chicken pasta and it was really good. I...More

Date of visit: December 2018
Thank 437sophiab
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 days ago

Hello. Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 5 weeks ago via mobile

My wife loves their Thai salad... You must try.. This so-called Salad has plenty of ingredients that make your stomach satisfied to the best... My sirloin is second to none... The cosy and friendly atmosphere make you feel great. The staffs and environment is gorgeous...More

Date of visit: November 2018
Thank nguoithucdem
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you so much for your review. We really appreciate it. We are very happy to hear you enjoyed your visit and we hope to see you back soon!

Reviewed October 11, 2018 via mobile

The only problem here is find table available right alway. Food is good, drinks are good deserts are great. Must to visit and stop to eat at least a cheesecake in Houston.

Date of visit: March 2018
Thank mauriciosilva74
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded October 11, 2018

Hello and thank you so much for your review. We are very glad to hear that you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you in Houston.

Reviewed September 22, 2018 via mobile

The lines are long the food is sub par and the staff, although friendly, are dealing with so many customers that they can't do a good job for any one table. My eldest daughter ordered noodles with butter and Parmesan and received only noodles which...More

Date of visit: September 2018
Thank jcolson79
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded September 25, 2018

Hello and thank you for your feedback! We are sorry to hear about your meal and hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while...More

Reviewed September 16, 2018

This used to be one of our favorite venues. The dirty flatware is discouraging. The tuna dish came with so little tuna that the embarrassed manager brought an extra small plate with meager reinforcement and a large and sincere apology.

Date of visit: September 2018
Thank PassingThruAmericas
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded September 18, 2018

We are so sorry for this disappointing experience with us. You have every right to feel the way that you do. We will address these concerns with our team and thank you for taking the time to share this with us!

Reviewed September 8, 2018

Our family was seated immediately. Drinks brought immediately. Food didn't take long at all. All 5 of us enjoyed our dishes, along with our cheesecake dessert. Our waiter was awesome; I should have remembered his name.

Date of visit: September 2018
Thank Lisa Y
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded September 9, 2018

Thank you so much for this review, Lisa. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed September 5, 2018 via mobile

To be honest i didnt expect much, because it is such a big restaurant with So many dishes on the menu. But it was really good! Tastefull. The cheesecake was amazing! Good price as well!!

Date of visit: September 2018
Thank jipr2014
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded September 7, 2018

Hello and thank you so much for this review. We're happy you had a wonderful time with us! We look forward to seeing you again soon to enjoy more of our cheesecake!

Reviewed August 29, 2018

Service was good but it took 35 minutes to get our food. Over priced and over rated chain. I haven't been to a Cheese cake factory to eat in many years and I don't think I'll be back for sometime. The Cheese cake looked good...More

Date of visit: August 2018
Thank vdigi0rgi0
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 29, 2018

Hello. We are so sorry to hear that you were not satisfied with your meal. We'll follow up on this with our team. Next time, please let our managers know if anything can be improved so that we can do whatever is possible to make...More

Reviewed August 24, 2018 via mobile

My aim destination in the woodlands. The cheese cake is so delicious - rich but not too thick and really smooth. The portion is big. My Fillet mignon is also good taste with the right cooking level. Service is good but slow, it took long...More

Date of visit: August 2018
Thank Onlmg O
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 26, 2018

Thank you for your review, we're glad to hear that you enjoyed your meal. We're sorry to hear that you were not fully satisfied with our service during this visit. Next time, if there is anything that can be done to improve your experience please...More

Reviewed August 21, 2018 via mobile

My oh my never and easy time ordering (in a good way) food is always very good and the wait staff is professional and knowledgeable about the menu.

Date of visit: June 2018
Thank Monica W
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 23, 2018

Thank you so much for this review, Monica! We're glad to hear that you enjoy dining with us and we look forward to your next visit!

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Ask a question
Questions & Answers
colleen k
August 21, 2016|
AnswerShow all 6 answers
Response from G1274VJjuliem | Reviewed this property |
I think so, but I have never ordered them.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Groups, Special Occasion Dining
Open Hours
Sunday
10:00 a.m. - 11:00 p.m.
Monday
11:00 a.m. - 11:00 p.m.
Tuesday
11:00 a.m. - 11:00 p.m.
Wednesday
11:00 a.m. - 11:00 p.m.
Thursday
11:00 a.m. - 11:00 p.m.
Friday
11:00 a.m. - 12:00 a.m.
Saturday
10:00 a.m. - 12:00 a.m.
Location and Contact Information
  • Address: 1201 Lake Woodlands Dr, The Woodlands, TX 77380
  • Location: United States  >  Texas (TX)  >  The Woodlands
  • Phone Number: +1 281-419-3400
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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