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RATINGS
Food
Service
Value
Atmosphere

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CUISINES
American, Cafe
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Brunch, Breakfast, Lunch
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meals, features, about
Reviews (250)
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250 results
Traveller rating
155
56
26
6
7
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Time of year
LanguageEnglish
Traveller rating
155
56
26
6
7
Show reviews that mention
All reviews pancakes pie hot cakes big breakfast breakfast nachos breakfast place portions are huge long wait sour cream great food and service skillet servers gravy slc puffs hype
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Reviewed yesterday via mobile

Incredible food, loud, energetic atmosphere, the ability to check in online saved us a LONG wait, and our server Gema was an absolute “Gem”! I’ll come back and request her every time!

Date of visit: May 2021
Helpful?
Reviewed 3 weeks ago

We have been eating at Penny Ann's for years. The food is very good and it is a very popular restaurant. However, we were there today and, once again they got my take-out order wrong, left off the toast (this is the third time they...have gotten it wrong). Here is the problem, not a single server (ok, maybe two) was wearing a mask. There is no longer a mask mandate in Salt Lake County, but most of the businesses continue to require their servers to wear them, in our mind to respect their customers. The place was packed, warm and humid. I am so glad I have been vaccinated and was wearing a mask. The food is fine, but if you are worried about Covid spreading through the air, you might want to wait awhile.More

Date of visit: April 2021
Helpful?
Reviewed 3 weeks ago

Breakfast is not my favorite meal of the day, but as my husband and I were out celebrating his birthday and had woken up at the crack of dawn, we decided to try Penny Ann's for his first time, my second time. We got there...before 7:30 so we didn't have any wait. I got the chile verde skillet because I'd read good reviews of it. When I first got it, the chile verde was luke warm. I asked them to fix that and they did quickly. Personal preference is that chile verde should be spicy, and this was not. Husband had the garden skillet. That was really good with a delicious hollandaise sauce. We both had the Heavenly Hot cakes. I loved those! My only regret was that I was too full to finish them. Overall, it was fine, but just seemed a step up from any other breakfast place.More

Date of visit: April 2021
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Reviewed March 9, 2021

The service was excellent and the food was fantastic. Great value for the money and a fun environment. Will be back for sure, more than once!

Date of visit: March 2021
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Reviewed January 19, 2021

We used the Yelp ap as directed to get on a wait list early. After 2 hour wait we arrived at our scheduled time and checked in with the desk. They told us we were still 10th in line and said it would probably be...another 30-45 min wait. Showing how upset we were at their response they went on to blame the delay on the number of "to-go" orders that was slowing down the kitchen. What an unprofessional response, displaying their poor management, prioritizing to-go orders. After another 20 minutes (total 2 hr 20 min) we were still 8th in line and decided to go somewhere else. Unbelievable.More

Date of visit: January 2021
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Reviewed January 9, 2021 via mobile

I've had a couple of frustrating experiences with my orders. The first was an online order that I had placed in Oct, the night before I was to pick it up. The next morning I went to the front of the restaurant to pick up...my order, and no one was around to help me, which is fine because they are busy. Except this wasn't the case. There were 3 or 4 waitresses standing in the opposite corner chatting away. They were in absolutely no hurry to get back to work. Once finished chatting, a waitress came over to me, and I told her that I wanted to pick up an order. I told her my name, in which she responded there is no such order. I told her that I had placed it online the night before. She said (to my shock), that they have been so busy that she hasn't had a chance to look at the online orders. (You have got to be kidding me)! Finally after some time, she managed to get an order placed, which took some doing. I sat there for quite a long time waiting for my food. She didn't bother to ask if I'd like some water, coffee, whatever, for the inconvenience. Then today, Jan., my husband called in an order. The person who took the order said they will call back in 15 min to get our credit information, etc. then hung up. Finally, after 40 minutes of no call, my husband had called them to ask about our order. They had no record of the order my husband had placed 40 min earlier. No explanation, no excuses, nothing. We love Penny Anne's Cafe, but there is no excuse to not take customers online, or phone orders seriously. I really don't understand their blasé attitude.More

Date of visit: January 2021
Helpful?2  
Reviewed December 21, 2020

We go here because my wife loves their pancakes. They make them with sour cream which makes them lighter. The place is always full of people. But every time someone enters there is a draft over half of the cafe. When I mentioned this to...our server she said, yes we know, next time sit at a different table. REALLY?? They know this is an issue and has been for a long time. FIX THE PROBLEM!!! Lots of people rave about the food. But the experience is ruined by being cold and the food is cold before you are done eating. I Do Not recommend this restaurant.More

Date of visit: December 2020
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Reviewed December 13, 2020 via mobile

You can't go wrong at Penny Ann's. The food is amazing, the portions are huge, and the service is almost always good. Try the Penny Puffs while you wait for your meal and then order anything off the menu. You wont be disappointed.

Date of visit: December 2020
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Reviewed August 1, 2020

I'm thinking it was an off day ...I have heard great things about the cafe however our experience was terrible...server did not write our order down. I requested a single stack (2) of hot cakes and my hubby ordered ultimate biscuit n gravey no mushroom...easy order...when we got the order and there were 4 hot cakes which is more than what I ordered and you guessed it mushrooms in my husbands food... the server was nice but he was kinda an airhead.so husband decided he would just eat the 2 extra pancakes I received. Anyway, we tried the hot cakes and they were horrible! They tasted like they were made on a greasy dirty griddle. Needless to say we were still hungry when we left and not satisfied at all! Never will we go back..15 bux for nothing!More

Date of visit: August 2020
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Reviewed June 14, 2020 via mobile

Has a long wait time but was SO worth it. For two people it was about an hour wait but the food quality was terrific and staff was friendly. This place has become my favorite breakfast place.

Date of visit: June 2020
Helpful?1  
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Frequently Asked Questions about Penny Ann's Cafe

  • Yes, Penny Ann's Cafe offers takeaway services.

  • Yes, Penny Ann's Cafe offers delivery services.

  • Penny Ann's Cafe is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4.5
    • Atmosphere: 3.5