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237 Hanbury Rd. West, Suite 112, Hanbury Village, Chesapeake, VA 23322
+1 757-482-1436
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  • Excellent30%
  • Very good21%
  • Average0%
  • Poor21%
  • Terrible28%
“Pretty poor standards for Starbucks”
27 Apr 2017
“So glad they now have Drive Thru.....”
Restaurant Hours
237 Hanbury Rd. West, Suite 112, Hanbury Village, Chesapeake, VA 23322
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Reviews (14)
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1 - 10 of 14 reviews

A TripAdvisor Member
Reviewed yesterday via mobile

I recently moved near this Starbucks and have been here many times. The service at this specific Starbucks is very poor. It has the longest wait time with the highest probability of getting your order wrong...of any Starbucks I’ve been to...anywhere in the world. I...More

Thank A TripAdvisor Member
Reviewed 27 April 2017

I am a big fan of starbucks to begin with, but when they have a drive-thru, I'm even more likely to stop. Glad they moved to accommodate my tastebuds.

Thank Mary Ann F
Reviewed 22 April 2017

Dirty and got order wrong AND gave back wrong refund????? Very, VERY , Dirty Very disorganized. The worst ever !

Thank rebuiltenginescr
Reviewed 13 February 2017 via mobile

This Starbucks seems to excel with regard to customer service. Generally, they speak to repeat clients by name, and often recall repeat client's orders. They seem to know and appreciate repeat clients. The product is excellent.

Thank GaryRJones
Reviewed 8 December 2016

These baristas are the best! They all know all the drinks. This Starbucks moves it's line quickly and with a smile. It is also very clean considering the amazing foot traffic.

Thank Linda-Lucky13
Reviewed 17 October 2016 via mobile

Product is consistent. Wait times vary due to influx of school students. Servers are most excellent.

Thank GaryRJones
Reviewed 13 August 2016 via mobile

This is, I think, the last Starbucks for about an hour before you get to the Outerbanks. Typical Starbucks, but gets jammed up with both locals and tourists during summer weekends. When that happens you may have to wait 5 or 10 minutes for your...More

Thank Gregory S
Reviewed 10 April 2016

Excellent service combined with a 100% success rate with my orders from this Starbucks, and I can't say that about every Starbucks I have visited. The Hanbury Starbucks has consistently provided me with excellent coffee drinks, and individual baristas have taken the time to explain...More

Thank 1travel4fun
Reviewed 18 October 2015 via mobile

Not sure what kind of Starbucks this is, but is bad, bad costumer service and not the best coffee!!! The Starbucks at Target it is 10 times better

Thank iubi0204
Reviewed 11 September 2013 via mobile

The customer service is sub par to other Starbucks but the real issue is I am tired of paying over $4 for a cup that consists of 2/3 foam. Until they change their shoddy business practices I will go elsewhere.

Thank helamen
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Seating, Wheelchair Accessible
Location and Contact Information
  • Address: 237 Hanbury Rd. West, Suite 112, Hanbury Village, Chesapeake, VA 23322
  • Location: United States  >  Virginia (VA)  >  Chesapeake
  • Phone Number: +1 757-482-1436
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