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Kona Grill - Richmond

11221 W Broad St, Glen Allen, VA 23060-5817
+1 804-364-5660
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Overview
  • Excellent35%
  • Very good41%
  • Average16%
  • Poor3%
  • Terrible5%
Travellers talk about
“sushi” (61 reviews)
“fondue” (5 reviews)
Closed Now
All hours
CUISINES
Sushi, Asian, American, Bar, Contemporary, Pub, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
11221 W Broad St, Glen Allen, VA 23060-5817
All Details
Write a Review
Reviews (214)
Traveller rating
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1 - 10 of 212 reviews

Reviewed 4 days ago via mobile

This is usually one of my favorites for sushi and seafood but they were not on top of their game this night. The sushi was just OK, not creative or even very tasty. And the sea bass as no better . than average. Very disappointing...More

Thank Don M
Reviewed 4 weeks ago via mobile

Food was awesome! Atmosphere was great as well. Visited on a Friday night and had little problem with being seated. Going back before I hit the road!

Thank broncograd03
Management response:Responded 3 weeks ago

Thank you for visiting! Glad to hear you had a wonderful time. We hope to see you before you leave and have a safe trip! Mika Conner Assistant Manager

Reviewed 17 August 2017 via mobile

Tried and I mean tried to have a drink at the bar. There were 8 open seats when we walked up so it wasn't packed. I asked 3 people if I could order a drink in a 15 minute time frame, they all said in...More

Thank LauraM0177
Management response:Responded 18 August 2017

Laura, We strive to make every guests visit exceptional and it disappoints me to hear that wasn't the case with yours. Please know that I will be talking to our bar team to ensure that the proper steps are taken so that this doesn't happen...More

Reviewed 29 July 2017 via mobile

We just had dinner at this establishment. The sake flight was very nice. The calimarri was okay. The salmon roll and the shrimp and lobster roll was some of the worst sushi we have ever had. It was so bad I could only eat one...More

Thank Michael N
Management response:Responded 15 August 2017

Hello Michael, Thank you for taking time to review our establishment. I'm disappointed that our food feel below your expectation last visit but glad our manager was able to adjust the items you didn't like off the bill. If you would reach out to me...More

Reviewed 27 June 2017 via mobile

My wife and I stop by for sushi. The variety was great and the sushi was exceptional. The service was good and if you're looking for quick sushi that taste good and is reasonably price I suggest Kona

Thank David R
Karol G, General Manager at Kona Grill - Richmond, responded to this reviewResponded 1 July 2017

Hello David, Thank you so much for taking time to review our restaurant! Chris Claiborne General Manager Claiborne@konagrill.com

Reviewed 16 June 2017

Took my clients here for lunch. Very festive atmosphere and the food was tasty. I had the Dragon Roll and Caterpillar Roll. Finished both off without any problem. My clients had the chicken house salad and the Chicken Chili. Both loved their dishes.

Thank sajo25
Karol G, General Manager at Kona Grill - Richmond, responded to this reviewResponded 24 June 2017

Thank you so much for taking time to share your feedback with the community! We're happy you stopped in and we hope to see you again! Chris Claiborne General Manager Claiborne@konagrill.com

Reviewed 28 May 2017

This is where we go when we want to dine with other couples or our kids and be sure of a good experience. It's often a last minute decision and we have gone with and without reservations and always been seated quickly whether we were...More

Thank Steve G
Karol G, General Manager at Kona Grill - Richmond, responded to this reviewResponded 30 May 2017

Hello Steve, Thank you for the amazing comments! We're thrilled that you consider our spot a go-to when you need a good experience. I can't wait to share your comments with my team, thank you so much for taking the time to write your review!...More

Reviewed 17 May 2017 via mobile

I love this place- we had a great meal from potstickers to the tuna sliders(HIGHLY RECOMMEND), everything was great. My daughter got sushi and said it was awesome. For dessert we split the peanut butter ice cream pie, definitely enough for 4.

Thank deanvt89
Karol G, General Manager at Kona Grill - Richmond, responded to this reviewResponded 22 May 2017

Thank you so much for your amazing review! We're glad you had a great time and found some favorites. We hope you'll visit again! Cheers, Chris Claiborne General Manager

Reviewed 11 May 2017 via mobile

This was a business dinner for 8 and we were promptly seated and orders taken. We had several appetizers and all wee very good and large portions. We also had a variety of dining choices including two for sushi. The sushi was outstanding. I think...More

Thank Don M
Karol G, General Manager at Kona Grill - Richmond, responded to this reviewResponded 13 May 2017

Hello Don, Thank you so much for sharing your experience! I'm glad we could provide great food to a variety of people for your business dinner. All feedback is helpful to our operation but it's experiences like yours that we strive for. I hope your...More

Reviewed 10 May 2017

I love Kona's happy hour. It is Monday through Friday until 7pm. Certain drinks are discounted, but the real deals are with the food. The sushi is almost half off, and the flat breads are a steal! We last visited on Cinco de Mayo, and...More

Thank lmferrell35
Karol G, General Manager at Kona Grill - Richmond, responded to this reviewResponded 13 May 2017

Hello, Thank you so much for your review - and for the info shout! We hope you'll visit again! Cheers, Chris Claiborne General Manager

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$30
Cuisine
Sushi, Asian, American, Bar, Contemporary, Pub, Gluten Free Options
Meals
Dinner, Lunch, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Highchairs Available
Dining Style
Casual Elegant
Good for
Child-friendly, Kids, Bar Scene, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 12:00
Saturday
11:00 - 12:00
Location and Contact Information
  • Address: 11221 W Broad St, Glen Allen, VA 23060-5817
  • Location: United States  >  Virginia (VA)  >  Glen Allen
  • Phone Number: +1 804-364-5660
Description
Kona Grill was built on Exceptional Experiences and meals that create memories. Our global menu features contemporary American favorites, award-winning sushi, and specialty cocktails — all made from scratch using only the freshest ingredients. While the places that inspire our cuisine may be far away, a welcoming place that offers inspiring food, ultimate hospitality, and diverse choices is right around the corner.
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