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Carrabba's Italian Grill

Certificate of Excellence
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12363 Hornsby Ln, Newport News, VA 23602-6958
+1 757-269-4917
Website
Today
16:00 - 22:00
Closed now
See all hours
Hours:
Sun 11:00 - 21:30
Mon - Thu 16:00 - 22:00
Fri 16:00 - 23:00
Sat 11:00 - 23:00
More Info
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158 Reviews from our TripAdvisor Community

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Traveller type
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Showing 158: English reviews
Level Contributor
4 reviews
3 restaurant reviews
2 of 5 bubbles Reviewed yesterday NEW

We had a large group, and the wait staff seemed genuinely bit disorganized. Two different waitresses came for our drink orders. Then it was 15 minutes before the drinks came. Drinks were unceremoniously plunked down without any comment or acknowledgement from the waitress before she walked away. Appetizers arrived with the entrees. All were room temperature, except for my brother's... More 

Helpful?
Thank Kaye N
Newport News, Virginia
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

This is the first time we've ever been in here and I was NOT disappointed in anything our waiter Andrew was very kind very patient and very helpful to us. the owner came up to us to make sure that we were happy with everything. would we go back definitely yes. Oh the food was absolutely delicious

Helpful?
Thank Ceciliabug1
Level Contributor
6 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed 16 February 2017 via mobile

The food is always wonderful, whether it's a special offering or "the usual" menu items. My husband and I usually visit once a week and are always pleased with service and food. Current management is improving operations.

Helpful?
Thank ANN G
Newport News, Virginia
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 8 February 2017

Carrabba's is our go to restaurant in NN. We meet friends there often and always use call ahead or online reservations. Sat. Evening we had to wait another 30 minutes and there were at least 6 empty tables. They seemed to be under staffed. Our server was maybe new. He was very formal and in no hurry. Our food was... More 

Helpful?
Thank michiecp
Level Contributor
24 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 1 February 2017 via mobile

The title says it all about this restaurant. I won't say it's bad, in fact some of the food is great. But it's ALL overseasoned. Had to send the salmon back 3 times because of how heavily peppered it was. After the 2nd time it came back we asked them for NO PEPPER. The third time it came back it... More 

Helpful?
Thank David L
Smithfield, Virginia
Level Contributor
14 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 1 February 2017

We used to love to come to Carrabas. It was the one place in NN that was consistently great. Not anymore. Everything seems to have taken a nosedive. Seems like along with the new cafeteria style decor, which is a huge downgrade from the old decor, along went the food quality, portion size, and prices went up, up, up, which... More 

Helpful?
Thank Valvolt
White Plains
Level Contributor
49 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 30 January 2017

This place was very close to the hotel we stayed at. Decided to try there for dinner. Nice, friendly atmosphere and the food was great!!!

Helpful?
Thank Nicole S
Level Contributor
59 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed 17 January 2017 via mobile

I have been going to Carrabbas for years. Over time, portion size, selection, salads have been on the decline. Today, I found the wine to be pricey for so-so wine. Portion size was diminished and salt was rampant. Not worth i.

Helpful?
1 Thank wintergreen1
Williamsburg, Virginia
Level Contributor
611 reviews
346 restaurant reviews
common_n_restaurant_reviews_1bd8 170 helpful votes
3 of 5 bubbles Reviewed 23 December 2016 via mobile

Ok, so after two disastrous visits to the Williamsburg location, we apprehensively tried this one... Service was GREAT and so was the food, at first. I had the stuffed pork chops, and the second of the two was hardly cooked on one side. The pork was not just pink, but raw... The Manager, Sean, immediately apologized for the poor dish,... More 

Helpful?
1 Thank HungryViking2016
Yorktown, Virginia
Level Contributor
100 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed 5 December 2016

We used to eat at this Carrabba's location on a regular basis when the proprietor was Scott Lepson. Wow, have things changed since he relocated! This is our second time trying this restaurant since he has been gone and the last time was bad and this time was even worse. First of all, the restaurant was fairly empty on a... More 

Helpful?
Thank Maureen721
Carrabbas, Manager at Carrabba's Italian Grill, responded to this review

This isn't the way things should be. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Newport News, VA". We can then correspond directly over email. Sincerely, Madeline Carrabba's Italian Grill More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Italian, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Special Occasion Dining, Groups, Child-friendly, Business meetings
Open Hours
Sunday
11:00 - 21:30
Monday
16:00 - 22:00
Tuesday
16:00 - 22:00
Wednesday
16:00 - 22:00
Thursday
16:00 - 22:00
Friday
16:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 12363 Hornsby Ln, Newport News, VA 23602-6958
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-269-4917

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carrabba's Italian Grill and other visitors
1 question
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Questions? Get answers from Carrabba's Italian Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?