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Red Robin Gourmet Burgers

Certificate of Excellence
$$ - $$$
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12300 Jefferson Ave, Newport News, VA 23602-6900
+1 757-882-8959
11:00 - 22:00
Closed now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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100 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 100: English reviews
Moreno Valley
Level Contributor
26 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 2 March 2017 via mobile

I think they could improve on the service there. I had to ask for refill on French fries which they are known for their bottomless fries and if I wanted a drink refill.

Thank Mona J
Glasgow, United Kingdom
Level Contributor
34 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 11 February 2017

You get really fancy burgers here. Lots of choices, and unlimited fries. I found tower of onion rings pretty interesting.

Thank BCh072015
Williamsburg, Virginia
Level Contributor
34 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 17 January 2017

Went to Red Robin after shopping. Had the Onion Ring Tower, Gourmet Hamburger; wife had chicken strips and side salad. Nice can sub for fries from a list of alternatives. Only issue was it appears that rewards reset at start of each year as account was zeroed out for rewards. Not happy about that....at least still should be able to... More 

Thank Karl M
Chesapeake, Virginia
Level Contributor
37 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 January 2017 via mobile

I like red robin burgers, but their pitch to give you bottomless fries always falls flat. You have to asknforntge fries and that only works if their not super busy and your waitress is trackable. When my burger arrived, it was not well done like i requested and the fries were warm. We had to request some more fries, and... More 

Thank 1LiviPappy
Level Contributor
239 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
Reviewed 30 December 2016

Very busy when we were there but only waited 10 minutes for a table. Waitress was quick and friendly but we did have to wait for our food. Very noisy too

Thank TonyTTA
Newport News, Virginia
Level Contributor
46 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 30 December 2016

I went to this restaurant after a shopping trip at the mall that it is walking distance from the restaurant.close to. The presence of the mall close to the the restaurant is a big plus in my book. I ordered a classic burger and it tasted pretty good. My only disappointment was it did not look anything like the picture.... More 

Thank evanspeggy
Hampton, Virginia
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 7 December 2016

Red Robin has some great burgers, if that is what you desire. Was seated in the Bar area and even though waitress was good, just always seems to be a little be slower (I'd recommend sitting in the dining area). Dinner was very good has the Whisky River BBQ Burger. There are bottomless fries (Regular or Sweet Potato) so if... More 

Thank endoland
Newport News, Virginia
Level Contributor
49 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 5 November 2016

My husband and I will go in here have a couple of burgers and beer get some highlights on the game and then go walk the mall.

Thank CC2U
Hampton, Virginia
Level Contributor
9 reviews
Reviewed 25 October 2016

This restaurant has a variety of burgers and several bottomless. Great appetizers, the new fried pickles were awesome.

Thank Dawhitz1
Newport News, VA
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 17 October 2016

I have yet to be disappointed by a burger here. I have my one go to burger, but have tried a few others and they are all good. They have a reward card so you can collect towards free food, which is always great. We normally make the trip at lunch and it isnt too busy, but they have a... More 

Thank menmike1224

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 12300 Jefferson Ave, Newport News, VA 23602-6900
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-882-8959

Questions & Answers

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?