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Johnny Rockets

American, Diner
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300 Monticello Ave Ste 320, Norfolk, VA 23510-2426
+1 757-622-7330
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36 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 36: English reviews
Virginia Beach, Virginia
Level Contributor
28 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 23 March 2016

Our servers name was Milena and the service was great ! Not only did she keep our drinks filled, she also made sure if we needed a few additional fries, our supply never ran low! Thanks so very much for the super burgers AND CUSTOMER SERVICE !

Thank John D
Newport News
Level Contributor
35 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 February 2016 via mobile

The worst first visit ever. It wasn't packed at all and took forever for us to be greeted and seated. It wasn't like it was packed at all. We ended up having a great waitress so adorable her name was kat. Yet my sandwich had to be resent back 4 times I asked for something so simple as a well... More 

Thank Ms Y
Epsom, NH
Level Contributor
38 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 26 September 2015 via mobile

Wonderful customer service by our waitress Christina. And great build your own burgers for 5.99 and unlimited fries for 2. Next time I want to try one of the shakes.

Thank Meredith S
Virginia Beach, Virginia
Level Contributor
234 reviews
166 restaurant reviews
common_n_restaurant_reviews_1bd8 238 helpful votes
Reviewed 22 September 2015 via mobile

Totally avoid is the best advice to provide potential customers. I will not return and have been a big fan in the past, but have not been to this location in a few years. After slow service, dirty tables and floors, mediocre food and fighting flying gnats I was in shock. I was totally disappointed and felt like a refund... More 

1 Thank J David H
Virginia Beach, Virginia
Level Contributor
6 reviews
6 restaurant reviews
Reviewed 16 September 2015

We went to Johnny Rockets in MacArthur Mall - wanted to eat before seeing a movie. We got seated and greeted right away. I ordered a hamburger and onion rings. The hamburger tasted fine, good-sized portion. Skimpy on the onion rings, and no free refills, which they did offer on the fries. We didn't have kids with us, so I... More 

Thank Jimmy L
Level Contributor
91 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 7 July 2015 via mobile

This was my first visit and I liked the restaurant. My server was very nice and helpful. It was not too busy and I was seated quickly. I had the single Rocket burger with fries and it was pretty good. Not In n Out good but pretty tasty. I was a bit surprised at the size of the burger, but... More 

Thank Scott B
San Diego, California
1 review
Reviewed 12 June 2015 via mobile

I almost never write reviews, but I have read so many bad reaview written for this place that I had to say something positive. I was just there, like an hour ago. My only other experience in a Johnny Rockets restaurant was at the Atlantic hotel in paradise island in the Bahamas, and believe me the food was much more... More 

Thank Imramos
Chesapeake, Virginia
Level Contributor
43 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 17 February 2015 via mobile

Whenever I'm at the mall I always eat here. It is packed a lot of times, but that gives you a clue on how popular this place is. It is busy so the meal does take a bit, but I find it's worth the wait. Everything I've had here has been really good. This is a remake of a 50's... More 

Thank Brndoo
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 11 February 2015

Completely unprofessional service terrible management, worst service I ever had and they did nothing to make it better . It was bad and I will never eat at a Jonny rockets again . Don't waste your time .

1 Thank nv d
Key West, Florida
Level Contributor
4 reviews
4 restaurant reviews
Reviewed 8 November 2014

This place is always packed, the food is yummy and like a diner. The service is great and fun to watch you food be cooked out in the open. Def. get a shake they are all fabulous!

Thank Casey2984
Johnny R, Public Relations Manager at Johnny Rockets, responded to this review

We're glad to hear you enjoyed your visit, Casey2984! Thank you for your great review and we hope to see you again soon. More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    3 of 5 bubbles
Average prices
American, Diner
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Takeout, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly
Location and Contact Information
  • Address: 300 Monticello Ave Ste 320, Norfolk, VA 23510-2426
  • Location: United States  >  Virginia (VA)  >  Norfolk
  • Phone Number: +1 757-622-7330

Questions & Answers

Questions? Get answers from Johnny Rockets staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?