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19-21 Chertsey Road | Woking, Woking GU21 5AB, England
+44 1483 730220
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183 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 19 January 2017

Been there 3 times, in the vain hope that it can't possibly be 'that bad' again. Well it is. Service abysmal, seats and tables covered in sticky stuff, quality of actual ice cream etc very average and horribly overpriced. If you want decent ice cream in Woking, nip to Café Class. McDonalds is better than this dump, at 1/3 of... More 

Thank Poz23
Level Contributor
59 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 11 January 2017

yeah pretty cool for kid and its alright but if you don't have a sweet tooth then you really are in trouble! this place really only does sweet stuff e.g. ice creams,waffles etc but if you have a sweet tooth (like me!) then this place is like heaven, but the service isn't so good though and the system where you... More 

Thank Luca B
Guildford, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 29 December 2016 via mobile

Went for a post lunch Ice cream with the kids. We each had a sundae and they were big, good value and tasty.

Thank Dave A
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 20 November 2016 via mobile

This place is getting worse each visit. We were very impressed first time we visited creams and the kids loved it. On second and third visits the place smelled awful with mixture of eggs and sewage. There were many staff members behind the counter and the place has few customers, floors were filthy and I was socked when I went... More 

Thank Draasee
Woking, United Kingdom
Level Contributor
41 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 25 October 2016

Only been here a few times and the food always looks really presentable. Unfortunately I wouldn't rush to go back as I'm not really a fan of how the food actually tastes, nor the price, but the milkshakes are really good.

Thank eloisesimmons97
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 13 October 2016 via mobile

As we live locally, we often take the kids for a treat at weekends. As they love Ice-cream (and so do we), Creams looks like the ideal place to go to make it a bit more festive and feel like a family outing. But every time we go there we get disappointed. It took as 3 consecutive trips to Creams... More 

2 Thank Ettybaruch
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 10 October 2016 via mobile

We have been to creams several times in the last few years for family celebrations. The menu has a nice leader about their "dream" icecream parlour. What went wrong cream? Paper cups for the kids ice cream, not the usual glassware, torn seats and I mean seriously torn. And a surly waitress who almost threw the waffle on the table.... More 

2 Thank Appet
Level Contributor
31 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 25 September 2016

was looking forward to visiting, however once in there, service wasn't great. the ice creams were ok, but price was so high! will think hard about going back........

4 Thank pauljames67
Ash Vale
Level Contributor
35 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 16 September 2016

I popped in yesterday for an ice cream dessert and was very disappointed. The ice cream sundae I had (at £8.00) was distinctly average and looked better than it tasted. The guy that took my order was on his mobile the whole time, (extremely rude) and when I tried to give him my order he barked at me "just number... More 

1 Thank JoJo230
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 14 September 2016 via mobile

I went there with 2 friends after bowling. Arrived a little after 9pm and were promptly seated. When sat, first thing I noticed was a couple of rips in the seats, which I do understand due to it being so popular, however a bit of TLC could raise the potential. I've read reviews about bad ice cream which I cannot... More 

Thank Chantelle W

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    2.5 of 5 bubbles
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Reservations, Highchairs Available
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 19-21 Chertsey Road | Woking, Woking GU21 5AB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Woking
  • Phone Number: +44 1483 730220

Questions & Answers

Questions? Get answers from Creams staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?