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3620 Franklin Rd SW, Roanoke, VA 24014-2286
+1 540-343-3170
Today
00:00 - 23:59
Open now
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Hours:
Sun - Sat 00:00 - 23:59
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28 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Roanoke, United States
Level Contributor
269 reviews
184 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 4 February 2017 via mobile

Tried to go to DD in Towers Shopping Center on Brandon Rd but at 7 am even though they were supposed to be open they weren't. Second time in two weeks this has happened. Went to DD on Franklin Rd. They were open and ready to provide breakfast! Got two coffees and two bagels. They were all great. Fast, friendly... More 

Helpful?
Thank ejm99
Level Contributor
43 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 9 November 2016

I visited this Dunkin' on a weekday after the morning rush was over. Clean, quiet and comfortable. The Cro-nuts were great and the coffee was divine. I would definitely come here again.

Helpful?
Thank Holly P
Fincastle, Virginia
Level Contributor
59 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 23 October 2016 via mobile

I used to love going here for a donut and they used to be open 24 hours. Not any longer as the employees told me it was now a corporate store. Product selection is poor as is the freshness. Today I was told it's frozen so that explains the glazed donuts only having glaze on one side and the way... More 

Helpful?
Thank soonerpirate
Roanoke, Virginia
Level Contributor
55 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 22 September 2016

Stopped by DD on Franklin Rd in Roanoke last night with my family. We had delicious donuts on our mind. Well, things have changed. The first we noticed were how reduced the donut selection is. I thought perhaps they simply had not cooked enough and it was the end of the day. Then I learned they no longer cook their... More 

Helpful?
Thank roahokie
1 review
1 of 5 bubbles Reviewed 24 August 2016 via mobile

The iced coffee is pretty good, but they don't really make the donuts, which arrive half-baked from a corporate factory somewhere, and which taste much like day old Kroger branded products. They are desperately trying to revamp this store because of poor sales, but as bad as the product can be, corporate management is exponentially worse. The young people at... More 

Helpful?
Thank Mike A
Roanoke, Virginia
Level Contributor
78 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 22 August 2016

Good selection of coffee with great selection of donuts. Take time to ask questions about the pastries.

Helpful?
Thank savacu
1 review
2 of 5 bubbles Reviewed 12 July 2016

Use to go to the DD on Franklin Rd every afternoon. New owners no longer make doughnuts on premises, now trucked in frozen and reheated. Doughnuts are dry. Horribly disappointed after years of loving their doughnuts. Coffee still good, but not enough of a draw.

Helpful?
Thank stephen s
Roanoke, United States
Level Contributor
269 reviews
184 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed 13 March 2016

Been going to DD on Franklin Road in Roanoke for 20 plus years. Service friendly and somewhat mediocre. Restaurant has typically not been very good. Coffee has been good and donuts excellent. Restaurant has been sold and taken over by a new owner who also reportedly runs the other DD in the Roanoke Valley. Last trip this past Saturday the... More 

Helpful?
Thank ejm99
Roanoke, United States
Level Contributor
269 reviews
184 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed 13 February 2016 via mobile

Returned after one month absence because have chocolate frosted cake donuts. Service is friendly. Amazingly, had to wait because they had run out of brewed coffee and were in process of making more at 7:15 am! Ordered extra large coffee and was given a large. DD in Roanoke Valley are not on a par with those in New England.

Helpful?
Thank ejm99
Roanoke, United States
Level Contributor
269 reviews
184 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed 7 December 2015

Stopped by for Saturday breakfast for two. Ordered a bacon, egg & cheese wake up wrap and a turkey sausage flatbread breakfast sandwich. Coffee was ready in no time. Had to wait longer that normal for the sandwiches. Wake up wrap was ok. The turkey sausage flatbread got morphed into a ham and cheese flatbread, with the flatbread burned around... More 

Helpful?
Thank ejm99

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Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    2 of 5 bubbles
    Atmosphere
Average prices
US$20
Cuisine
American, Fast food
Meals
Breakfast
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly
Open Hours
Sunday
00:00 - 23:59
Monday
00:00 - 23:59
Tuesday
00:00 - 23:59
Wednesday
00:00 - 23:59
Thursday
00:00 - 23:59
Friday
00:00 - 23:59
Saturday
00:00 - 23:59
Location and Contact Information
  • Address: 3620 Franklin Rd SW, Roanoke, VA 24014-2286
  • Location: United States  >  Virginia (VA)  >  Roanoke
  • Phone Number: +1 540-343-3170

Questions & Answers

Questions? Get answers from Dunkin' Donuts staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?