We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
5220 W Williamsburg Rd, Sandston, VA 23231
+1 804-222-7438
More Info
Add Photo Write a Review

27 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 27: English reviews
Arlington, Virginia
Level Contributor
353 reviews
279 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
Reviewed 7 March 2017

I stopped at Arby's before a flight. I've been here to this Arby's before, but it's been several years. This Arby's is a little different than other Arby's I've been to, for the good. You can get more than just a sandwich. You can order a freshly made tossed salad, cooked veggies, and they have a cookie bar. All this,... More 

Thank Ronald B
baskerville, virginia
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 10 February 2017

My husband just went to this Arby's to pick up some supper for us. Imagine his surprise when he was told they had no roastbeef. An hour and a half before they closed and they don't have the food item they're most known for?? No milk shakes available either. Sounds like someone cleaned the machines too early. Very disappointing!!!

Thank milkmanswife
Williamsburg, Virginia
Level Contributor
223 reviews
153 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
Reviewed 22 January 2017 via mobile

Every time Im in Richmond I have to stop at this Arby's for the frozen custard. It topped off a great meal of rotisserie chicken with a side salad and sweet potato. Staff are nice and friendly.

Thank ki0ki
Greensboro, North Carolina
Level Contributor
172 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
Reviewed 21 November 2016

This is NOT your typical Arby's. It does have all the standard Arby's menu items, but this Arby's has an expanded menu that is remarkable. I enjoyed a full roasted chicken dinner with fresh sides of broccoli, baked potato, cinnamon apples while the 12-yr. old could enjoy her usual favorites. If you are in the area, give this Arby's a... More 

Thank mnhicks55
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 25 September 2016 via mobile

Went here because of the proximity to our hotel. Right across the street. We have not eaten from here before so we were very undecided on what to order. The young man taking our order had to ask someone about everything we asked him. Although he was able to get the answers the other staff displayed they were irritable for... More 

Thank Squeaky31
Griffin, Georgia
2 reviews
Reviewed 25 July 2016

ave us a 10% off coupon. Best Italian we have eaten.we all thought. Large portions.Very good service.

Thank gmabert2
Province of Buenos Aires, Argentina
Level Contributor
46 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 11 May 2016

Besides the traditional roast beef sndwiches you will find cooked dishes, salads, healthy beverages, deserts, etc. Din't realized I was at Arbys when I got in. Very nice place!

Thank MaMarta_2015
Fargo, North Dakota
Level Contributor
3 reviews
Reviewed 10 May 2016 via mobile

Will not be going there again. My order was wrong both times and the employees were rude and rushing even though the place was empty.

Thank Stephanie D
Richmond, Virginia
Level Contributor
92 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 3 May 2016

Love to go there for rotisserie chicken and fresh sides. The muffins are moist and fresh also. The roast beef is great also.

Thank SusanS5324
Georgetown, South Carolina
Level Contributor
38 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 11 April 2016

What ever happened to the fast food idea? We waited well over 20 minutes for two roast beef sandwiches which were lousy and cold. Were given only one packet of horseradish sauce. Never again!

Thank Robert S

Been to Arby's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
American, Fast food
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Groups, Child-friendly
Location and Contact Information
  • Address: 5220 W Williamsburg Rd, Sandston, VA 23231
  • Location: United States  >  Virginia (VA)  >  Sandston
  • Phone Number: +1 804-222-7438

Questions & Answers

Questions? Get answers from Arby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?