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Chili's Grill & Bar

$$ - $$$American, ,
1025 Richmond Ave, Staunton, VA 24401-4905
+1 540-887-0082
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Overview
  • Excellent26%
  • Very good38%
  • Average20%
  • Poor9%
  • Terrible7%
Travellers talk about
Open Now
11:00 AM - 10:00 PMAll hours
CUISINES
American, Southwestern, Bar, Mexican
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1025 Richmond Ave, Staunton, VA 24401-4905
All Details
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Reviews (128)
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11 - 20 of 128 reviews

Reviewed 1 February 2017

We frequent this restaurant about three times per year, most recently January 2017. Service has always been good to very good and it always appears clean and in good repair. Menu items that I can stand behind here are classic ribs, fajitas, burgers, molten cake...More

Thank 0612
Reviewed 27 January 2017 via mobile

Chicken quesdilla was dry with no cheese ... food was not hot Kids chicken burnt kids corn on cob cold. Ribs tasted good but was lukewarm.. I am a local and i can definitely find something better than this.More

Thank Cecila M
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 30 January 2017

We are very sorry to hear this, because food and service quality are very important to us. We’d like to address your experience, can you please help us by emailing social@chilis.com with these additional details about your visit? -Full Name -Phone Number -Description of Visit...More

Reviewed 24 January 2017 via mobile

Normally, I do not do reviews for local restaurants in the area for which I live. However Chili's was the exception tonight. The service was great and the food was awesome. The service was great and the food was awesome. Our waitress was Jess. Wife...More

Thank Jen4CB
Reviewed 16 January 2017 via mobile

We had a very nice and pleasant waitress. However, my potato soup had a black hair in it. When I brought it to my server's attention-- she said she was sorry and offered to bring a different kind if I wanted. No! I don't. No...More

Thank Travelgirl3317
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 18 January 2017

Thank you for this review and we’re very sorry to hear about this experience. Our Area Director is aware of this, and working with restaurant management on a resolution. Please email us at social@chilis.com the following information so we can share your experiences with this...More

Reviewed 14 January 2017 via mobile

We really love Chili's. The food is typically good at the Staunton Chili's and this evening was no different. We had six people and no one was disappointed. The service was allow but gave us time to visit. Table was a little tight for six...More

Thank Darrin H
Reviewed 4 January 2017 via mobile

Have not been to Chili's for sometime went with another couple. Were seated right away and server took drink orders in a timely manner. Returned with drinks and took order within acceptable time. All our dinner orders were good and correct. Server checked on us...More

Thank Va5traveler
Reviewed 3 January 2017 via mobile

My husband and I needed a quick bite and place to relax after a long day of travel and Chilis provided it. Helpful waitstaff. The bathroom was clean as was the dining area but you could see into kitchen which was overall just fine but...More

Thank sandyl1234
Reviewed 24 November 2016

Located near Interstate 81 in Staunton. Friendly welcomming at the table and at the reception desk. Nice ambiance. Good service with very little waiting time. Food was good with large portions. Very reasonnable prices for the quality.

Thank Michel B
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 30 November 2016

Thank you so much for taking the time to send us this feedback. We love hearing about the great service and meal you received at our Stauton Chili's. We will share this feedback with the manager and look forward to your next visit.

Reviewed 14 November 2016

Went here on the way down the road after being in Charlottesville. The place was crowded due to a UVA game. We waited about 15 minutes which wasn't bad. The service was good and the food came out fairly quickly for as busy as they...More

Thank Bonnie H
Reviewed 13 November 2016

While in Staunton overnight I headed to Chili"s to get dinner and watch some late college football. ii sat at the bar and was served by Kaitlin the bartender. Even though the place was packed and she was busy filling drink orders from the rest...More

Thank John G
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 15 November 2016

Thank you for sharing. We appreciate you taking the time to post about your visit to Chili's. We hope to see you again soon!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Southwestern, Bar, Mexican
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar Scene, Child-friendly, Kids, Groups
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1025 Richmond Ave, Staunton, VA 24401-4905
  • Location: United States  >  Virginia (VA)  >  Staunton
  • Phone Number: +1 540-887-0082
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