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Texas Steakhouse & Saloon

$$ - $$$
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103 Alex Ln, Charleston, WV 25304-2971
+1 304-925-7258
Website
Today
11:00 - 23:00
Closed now
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Hours:
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
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77 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Lincoln, NE
Level Contributor
264 reviews
232 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

I visited the restaurant around 6:30pm on a Thursday evening, and when I went in and put my name on the waiting list, I was told there was a 40-minute wait. So I asked if the place serves food at the bar and was told yes, so I found a just-vacated spot at the bar (see picture). A man sitting... More 

Helpful?
Thank Paul K
Cross Lanes, West Virginia
Level Contributor
46 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 21 January 2017 via mobile

Steak was tough, received salad literally one minute before the entree as our server stood around and did nothing. Server had no personality and appeared to hate her job and was moving in slow motion. I guess an empty parking lot at 1:30 on a Saturday afternoon should have been a good sign. Lesson learned, do not waste your time... More 

Helpful?
Thank Bill P
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager, please contact us at texassteakhouse.com. Thank you again. More 

Bradenton, Florida
Level Contributor
25 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 15 January 2017

It should be a fair warning when you walk into a steakhouse and you don't smell any steak. My steak was tough, gristley, and bland. Sides were no better. Just drive a bit further north and find a better place.

Helpful?
Thank Danny C
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager, please contact us at texassteakhouse.com. Thank you again. More 

Level Contributor
8 reviews
5 restaurant reviews
1 of 5 bubbles Reviewed 23 October 2016 via mobile

Wish i could give it less than 1 star!!! We stopped here on our way home from NC to Ohio. I wish we would have waited longer to stop!!! Food was cold, we did not get our food all.at once. One of my.kids had to wait to get there Mac and cheese (which is ridiculous because it is a dip... More 

Helpful?
Thank Hageiser
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager, please contact us at texassteakhouse.com. Thank you again. More 

Effingham, Illinois
Level Contributor
19 reviews
10 restaurant reviews
3 of 5 bubbles Reviewed 15 October 2016

Restaurant was very close to motel so we were able to take advantage of a 10% discount. Steak was a little tough but had a good flavor. Casual atmosphere and good prices.

Helpful?
Thank EleanorandHenry
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize that your steak was tough. I will use your comments as a training tool to improve. We hope to see you soon. More 

Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 10 October 2016 via mobile

We had a Ribeye and Babyback ribs. Ribs were falling off the bone and very tasty. The steak was good (but not perfect ) however the fries were rather warm then hot. Dissapointing was that the servers already started to clean up the restaurant whilst we still were enjoying our drinks @ 8.20 pm.

Helpful?
Thank Dirk B
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager, please contact us at texassteakhouse.com. Thank you again. More 

Peoria, Illinois
Level Contributor
37 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 6 October 2016

Stayed at the Holiday Inn Express and this restaurant was within walking distance so we tried it and glad we did. Was greeted almost immediately by our server and drinks within a few minutes. Wife had a chicken dish and I had the barbeque combo Both were prepared to order and delicious.

Helpful?
Thank Kevin5104
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your kind comments. We hope to see you soon. More 

Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 October 2016 via mobile

Pleasantly surprised, was here a few years ago while on vacation as we ate now and it that great. Tonight the waitress was very nice & helpful our food brought out in a timely manner and was delicious.

Helpful?
Thank Rhonda C
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your kind review. We hope to see you soon. More 

Beebe
Level Contributor
47 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 September 2016

Texas steakhouse a very good steak house, modern and well kept. The food was excellent and my business guest and a near by plant was invited.

Helpful?
Thank James B
Support-JP, General Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your kind comments. We hope to see you soon. More 

Charleston, West Virginia
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 25 September 2016

Where should I start? In order of mediocrity? The bread was cold. The salad that was ordered was 25 minutes getting to the table, about five minutes before the dinner came out. I ordered BBQ grilled chicken and a baked potato. The chicken was very overdone and dry. Half of each chicken breast was grilled to the point of being... More 

Helpful?
Thank jeb909
Support-JP, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this review

Thank you for your review. I apologize for your poor experience. We appreciate your feedback as it is very important to us. We will use your comments as a training tool to improve our overall operation. If you would like to speak to a manager, please contact us at texassteakhouse.com. Thank you again. More 

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    2 of 5 bubbles
Average prices
US$5 - US$20
Cuisine
American, Steakhouse
Meals
Lunch, Drinks, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Good for
Child-friendly, Kids
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 103 Alex Ln, Charleston, WV 25304-2971
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: +1 304-925-7258
Description
Texas Steakhouse & Saloon is a casual dining Steakhouse. Our menu is full of appetizing items with an emphasis on steaks. We also have award winning ribs, fresh seafood & chicken, as well as a variety of garden fresh salads, appetizers & homemade desserts. We pride ourselves in serving a great meal with value & variety in a family friendly environment. Dine In - Take Out - Catering

Questions & Answers

Questions? Get answers from Texas Steakhouse & Saloon staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?