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Panera Bread

$$ - $$$
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3000 Charleston Town Ctr, Charleston, WV 25389-0008
+1 304-400-4638
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43 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Level Contributor
34 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

I recently ate at this Panera in Charleston while in town for a conference for work. The employees behind the registers were flustered and rude, one even kept yelling over her shoulder at her manager that she was supposed to have gotten off and that her mother was waiting for her outside. It was a VERY busy time with a... More 

Helpful?
Thank Annie H
Level Contributor
60 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Location was fairly busy when I arrived. The clerk took my to-go order quickly & friendly. As I was waiting to get my order, a 20-something African-American female employee went to the counter where orders are picked up from, engaged in conversation with the employees assembling orders. Not sure I would have had a problem with this, had it not... More 

Helpful?
Thank Lesley T
North Augusta, South Carolina
Level Contributor
143 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 16 November 2016

we were there around 5 the food was good but they gave us the wrong cups for our drinks and the order was not right which they did fix

Helpful?
Thank William B
Wellington, Florida
Level Contributor
190 reviews
141 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 7 November 2016

I ordered the napa chicken salad and broccoli cheddar soup and it was good. Not real busy on a Sunday afternoon.

Helpful?
Thank Sunshineldy
Cleveland, Ohio
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 October 2016

We walked to Charleston Town Center to pick up Panera salads to bring back to our hotel. Little did we know the mall would be full of fans who were attending one of the Garth Brooks doubleheader concerts that night. Panera was jam packed when we arrived. We walked around the mall for a few minutes then decided to try... More 

Helpful?
Thank jozd5150
Parkersburg, West Virginia
Level Contributor
280 reviews
188 restaurant reviews
common_n_restaurant_reviews_1bd8 326 helpful votes
4 of 5 bubbles Reviewed 16 August 2016

consistently good food and a plentiful variety, but we always wonder, if the patron clears the table, who cleans them?...we have yet to be in a Panera and see anyone actually cleaning, wiping or disinfecting the tables...that's the 1 thing we dislike about this chain...I guess when I go to a restaurant I expect to be serviced and that doesn't... More 

Helpful?
2 Thank mjpk25
Fort Lauderdale
Level Contributor
12 reviews
9 restaurant reviews
1 of 5 bubbles Reviewed 23 July 2016

Attempted to purchase some bread and pastries this morning. The young clerk told me they did not have change for a $100 bill.

Helpful?
Thank Claude S
Elkridge
Level Contributor
35 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 22 July 2016

We arrived here on a Sunday afternoon in the middle of our road trip. I won't hold this fact against the restaurant, but parking is pretty inconvenient- coming from eastbound I-64 I had to drive around the mall on one-way streets to finally reach a paid parking deck. Ugh. As it was, the food was fine. My problems were a... More 

Helpful?
Thank GeekByExample
Raleigh, North Carolina
Level Contributor
142 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 21 June 2016

Food was predictably good. Service was varied. One employee overheard we needed water and got us a cup proactively. Otherwise, the service was a little slow both at the register and the kitchen.

Helpful?
Thank NCfamily77
Jacksonville, Florida
Level Contributor
506 reviews
260 restaurant reviews
common_n_restaurant_reviews_1bd8 250 helpful votes
5 of 5 bubbles Reviewed 28 May 2016

I went to this mall restaurant for breakfast and I wasn't disappointed. I was in a mood for pastry and so I ordered the cheese and bearclaw pastry. Both were yummy. Plus I also ordered two cups of caramel latte with almond milk. Both hit the spot!

Helpful?
Thank MrEdnWilbur

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Cafe, Soups
Meals
Lunch, Breakfast
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly
Location and Contact Information
  • Address: 3000 Charleston Town Ctr, Charleston, WV 25389-0008
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: +1 304-400-4638

Questions & Answers

Questions? Get answers from Panera Bread staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?