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Frankie & Benny's New York Italian Restaurant - Bristol / Cribbs Causeway

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Merlin Road, Cribbs Causeway BS10 7SR, England
+44 117 959 1180
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233 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Bristol
Level Contributor
27 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

The atmosphere here is always good, they play great music. We like to come here for birthdays, the staff will bring out a cake with Happy Birthday music playing, and everyone seems to join in singing happy birthday, whether it be for be for a 10 year old or a 60 year old, it just has that feel good factor.... More 

Helpful?
Thank SCL87
Bristol, England, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 3 days ago NEW

This is not the first time I have had Luke warm food here! Cold chips and a Luke warm burger not acceptable. Staff brought more not chips for me, didn't hang around to ask about the rest of the food....in hindsight I should have refused to pay!! Needless to say I didn't leave a tip, nor will I be returning... More 

Helpful?
Thank Gill H
Bristol, United Kingdom
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

I like this restaurant as its really relaxing and the food is good. They do need to watch their prices though. They do really good menus during the week, which consists of 3 courses for around £12. Breakfasts costs around £5.99, but that does not include a drink and the coffee is not cheap. Apart from that a visit to... More 

Helpful?
Thank Mike H
Newquay, United Kingdom
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago via mobile

You know what your getting going to a Frankie & Benny's and they never disappoint! The food was really good, recommend the Cajun chicken burger and brownies and ice cream! We went on a Saturday night which was very busy and service was a bit slow but when food arrived it was really hot. Restaurant just be the cinema so... More 

Helpful?
Thank trw102016
Exeter, England, United Kingdom
Level Contributor
30 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We had a family meal which included pizza, another dish with unlimited chips with three drinks for about £33 - it was so tasty and very filling. The atmostphere was good and it was lovely and warm on cold winters night. Service was good. Toilets clean. Only negative comment was although the chips are unlimited the bowl they came in... More 

Helpful?
Thank Dawn S
Bristol, United Kingdom
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 1 week ago

I'd rather eat out of a wheelie bin then go back here again. The server couldn't be any less bothered about being there, slack service & slow. The food was below standard, bland & cheap. The floor under my table was covered in old food which had turned into a mulch. The toilets had no paper & no soap &... More 

Helpful?
Thank Cher Marie P
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Visited this place last night and I've got to say it was a brilliant experience. Our waitress was Cathy and she was so attentive and friendly, couldn't of asked for a more helpful waitress and one which seemed to care about her job, and the customers more. We were seated as soon as we walked through the door. And Cathy... More 

Helpful?
Thank Victoria_atkinson
Level Contributor
7 reviews
3 restaurant reviews
2 of 5 bubbles Reviewed 2 weeks ago via mobile

My husband and I visited with our son yesterday after a trip to a local wildlife attraction. I had been sent a voucher code for a burger for £5.95 so my husband downloaded the F&B app to get the same code as we needed one each. After being seated we were left with our menus and made our choices. I... More 

Helpful?
Thank Amy P
Mijas, Spain
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

Ordered fish and chips, the chips were cold, the peas were cold, the fish was cold and the batter soggy. I thought I would cheer myself up with an Irish coffee, that was awful too. On the bright side the waitress was good and the other diners I was with said there food was OK.

Helpful?
Thank Mark B
Berrow, United Kingdom
Level Contributor
85 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Stopped in here for a breakfast on our way to Lincolnshire and we knew it would be open. No other customers so we were found a seat straightaway. Staff didn't look that pleased we were there at opening time, but the food was cooked and the coffee was hot. I would expect, given the location that it gets stupidly busy... More 

Helpful?
Thank Daveydog21

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$37 - US$37
Cuisine
Italian, American, Pizza, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Groups, Kids
Location and Contact Information
  • Address: Merlin Road, Cribbs Causeway BS10 7SR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Gloucestershire  >  Cribbs Causeway
  • Phone Number: +44 117 959 1180

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant - Bristol / Cribbs Causeway staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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