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1402 S Main St, West Bend, WI 53095-4932
+1 262-306-8894
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9 Reviews from our TripAdvisor Community

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Showing 9: English reviews
1 review
Reviewed 3 weeks ago via mobile

The Chocolate Factory is a great go to restaurant if you want a quick lunch. They have very good quality subs. They also offer a variety of flavors for ice cream. Overall, this is a simple but satisfying place to eat.

Mount Horeb, Wisconsin
Level Contributor
67 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 6 August 2016

While the menu is simple at this restaurant, it's always a go-to when I'm back in West Bend visiting people. I love their baskets of subs or croissant sandwiches, and would rather have that than a run-of-the-mill Subway or Cousins meal. They have tons of different ice cream flavors, plus different sundae options. My favorite is the Chocolate Factory Special.

Thank JAK5878
Grafton, Wisconsin
Level Contributor
122 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 13 November 2015

We stopped here and grabbed some subs to take with us on a hike through Kettle Moraine. The service was fast and friendly and the subs were very tasty. As others mentioned the bread was very good. I would definitely stop here again if I'm in the area.

Thank James S
West Bend, Wisconsin, United States
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 9 September 2015

The Chocolate Factory serves terrific subs, salads and sandwiches. Of course their ice cream is spectacular too.

Thank Bonnie K
West Bend, Wisconsin
Level Contributor
86 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
Reviewed 15 April 2012

Depends on what you are going for - if custard, pretty good. If sub sandwiches, just average. Good news is, there are plenty of places to sit and eat (unlike Cousin's), and they have good bread. Other than that, the subs are fine, but nothing special.

Thank lottosal
West Bend, Wisconsin
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 28 January 2012

Great ice cream and subs! I was surprised that the subs were so good here! The subs are beyond what they are at cousins and subway! Glad I finally tried them.

Thank Jack M
West Bend, Wisconsin
1 review
Reviewed 10 November 2010

I love Chocolate Factory subs! And the atmosphere reminds me of an old fashioned ice cream parlor. Great food, fun atmosphere and worth the money.

Thank Travellover3642
A TripAdvisor reviewer on Facebook
Reviewed 16 October 2009

grat home made rolls for subs, soups are good

Thank A TripAdvisor reviewer on Facebook
A TripAdvisor reviewer on Facebook
Reviewed 1 September 2008

The "Chocolate Factory Special" is their best ice cream flavor. Yum!

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Location and Contact Information
  • Address: 1402 S Main St, West Bend, WI 53095-4932
  • Location: United States  >  Wisconsin (WI)  >  West Bend
  • Phone Number: +1 262-306-8894

Questions & Answers

Questions? Get answers from Chocolate Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?