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Wilson's by the Bay

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141 Mamo St, Hilo, Island of Hawaii, HI 96720-2957
+1 808-969-9191
10:00 - 21:00
Closed now
All hours
Sun - Sat 10:00 - 21:00
More Info
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47 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 47: English reviews
Toronto, Canada
Level Contributor
104 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

It is small place but the attendant was cheery and friendly! Had three different flavours in one shaved ice. I think I chose the smallest size available as we got there right after our lunch, but it was still huge!! Must visit place for travellers and tourists visiting Hilo. Excellent experience all around!!!

Thank asiana747
Eldridge, Iowa
Level Contributor
196 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 143 helpful votes
4 of 5 bubbles Reviewed 24 March 2014 via mobile

I enjoyed my coconut flavored shave ice with ice cream in the middle and coconut cream on top. Small size was good sized. We drove by three different times on our visit to Hilo, finally got lucky on a Saturday afternoon. Four shave ices came to just under $12. I would return and get another. A cool and tasty treat!

1 Thank joaniemaria
Level Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 9 February 2014

Wilson's by the Bay in downtown Hilo is a small "hole in the wall" that serves only shaved ice. After sampling shaved ice on 3 Hawaiian islands, this is the best. The ice is smooth, almost the consistency of ice cream. the syrups are great - not too sweet with great flavor. You get your choice of 3 flavors for... More 

Thank Kwnac
Columbus, Ohio
Level Contributor
21 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 January 2014 via mobile

Seriously the best. Have to get it "with cream" which is a sweetened condensed milk on top. Went to Kona side a few days later, have tried others, and wish we were at Wilson's! None compare

Thank WebbFamilyOhio
Seattle, Washington
Level Contributor
29 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 21 January 2014 via mobile

We had a child size cone here. It was nit that great. The syrup taste was so strong it mass it not so refreshing. It also made the ice treat feel heavy. I don't think we will go back.

Thank Marhawk77
Level Contributor
113 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 24 July 2013 via mobile

Don't be put off by the look of the building. Great shave ice and very friendly people. Get it with cream on top. This is how shave ice is suppose to be!

Thank famllylovestotravel
Hilo, Hawaii
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 15 July 2013

Got to try Shave Ice when you are hot in Hawaii. Wilson's has the BEST (most generous, friendly service, lots of flavor choices). I like Lilikoi, and coconut, sometimes w/ lihing mui sprinkles. Want something different? Have it w/ cream on top or get a delux w/ Ice cream and azuki bean inside. On Mamo St., next to a nice... More 

Thank Jennifer H
Hilo, Hawaii
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 27 April 2013

They grow orchids too and make their own vanilla shave ice flavor. They will reopen at a new location.

1 Thank Jennifer H
Volcano, Hawaii
Level Contributor
18 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 8 March 2013

It's just a little hole in the wall, and you might have to hone in on it or miss it. BUT, they have the best Shaved Ice ever! No matter what flavor, you "must" order cream on top. With or without the cream, the ice is shaved light and fluffy. Yummy! Yummy! Yummy!

2 Thank Volcano F
Dover, New Hampshire
Level Contributor
128 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 16 November 2012

From everything I've read, THIS is what shave ice is supposed to be. We had stopped by another place on Oahu earlier in our trip and got shave ice from a food truck. Turned out to be just a snow cone. But Wilson's - not much to look at either inside or out - does ONLY shave ice and does... More 

1 Thank NHAnimator

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Hilo, Island of Hawaii

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Restaurant Details

Rating summary
  • Food
    5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    5 of 5 bubbles
    4 of 5 bubbles
Restaurant features
Takeout, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Open Hours
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
Location and Contact Information
  • Address: 141 Mamo St, Hilo, Island of Hawaii, HI 96720-2957
  • Location: United States  >  Hawaii (HI)  >  Island of Hawaii  >  Hilo
  • Phone Number: +1 808-969-9191

Questions & Answers

Questions? Get answers from Wilson's by the Bay staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?