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Does this restaurant have one or more accessible parking spaces? These spaces include a wide access aisle, an accessible route to the building, and identified signage.YesNoUnsure
Does this restaurant have a fully automatic front door to accommodate guests with mobility impairments?YesNoUnsure
Does the restaurant have an accessible-height sink in the bathroom?YesNoUnsure
Does the restaurant have wide clearance into the bathroom for guests with mobility restrictions?YesNoUnsure
Does the restaurant have fixed grab bars for the toilets in the bathroom?YesNoUnsure
Does this restaurant offer accessible seating in dining areas for guests with mobility impairments? Accessible seating includes: accessible aisles, wheelchair seating, counter height, and knee space.YesNoUnsure
Does this restaurant have an adapted menu for customers with dietary intolerances?YesNoUnsure
Does this restaurant offer braille menu or QR codes for guests with visual impairments?YesNoUnsure
Does this restaurant offer large print menus for guests with visual impairments?YesNoUnsure
Does this restaurant offer an accessible route through the dining areas for guests with mobility, hearing, or visual impairments? This route should be well-lit, free of obstructions, and step-free.YesNoUnsure
The food was great however, the service was exceptionally slow. It was our first night on the island and we were very hungry. The food was very good however, our server didn't refill drinks and our food took over an hour.
We have eaten at Roy’s a few times now , while in Hawaii, one in Honolulu and a few on the Big Island.
This last time we had to catch and early fight... we couldn’t resist the dinner special between 5-6pm.
An appetizer, choice between...More
While our food tasted great, it was not hot at all... barely warm. We commented to our server who promptly sent over the manager. She was quite pleasant and comped us dessert and appropriately discounted our bill. Server, bartender and hostess were very friendly...More
We have been dining at Roy’s since 1989 and have eaten in multiple Roy’s as far away as Florida. This location we waited a half an hour to get seated even though we had a reservation. They seated us at a table below the air...More
We have enjoyed the Roy's in Orlando and Tampa, Florida and thought this location was not nearly as good. I expected better in Hawaii. The place was very busy and the food was just ok for the price. As a write this review only a...More
This restaurant is in a shopping center, so parking is easy. It has lovely lakeside views, so a lunch visit becomes special. We had a lovely dinner there. Fortunately we shared the bacon caesar brussels sprouts; the portion was enormous. The fish three ways was...More
Response from grammysharon | Reviewed this property |
Must have made a mistake with one star....we had a delightful evening at the restaurant. It was easy to park and the shopping center had entertainment after dinner. I think we might have had an early bird dinner and the... More
Must have made a mistake with one star....we had a delightful evening at the restaurant. It was easy to park and the shopping center had entertainment after dinner. I think we might have had an early bird dinner and the food was served fresh and hot and the waiter was great. I should have given Roy's closer to 4 stars.