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Kai Sushi Bistro - The Ritz-Carlton, Kapalua - CLOSED

1 Ritz Carlton Dr, Lahaina, Maui, HI 96761-9067
+1 808-665-7089
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Overview
  • Excellent43%
  • Very good32%
  • Average19%
  • Poor4%
  • Terrible2%
Travellers talk about
“sushi” (107 reviews)
“fish” (22 reviews)
“hamachi” (4 reviews)
Restaurant Hours Closed
CUISINES
Japanese, Seafood, Sushi, Asian
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Ritz Carlton Dr, Lahaina, Maui, HI 96761-9067
All Details
Reviews (184)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 177 reviews

Reviewed 18 August 2017

As of August 18, 2017 Kai Sushi has closed down. Will reopen as a different restaurant. Sad, this was one of our favorite Maui restaurants (we live here most of the year). Far less crowded than Sansei with better service.

Thank MiketoMaui
Reviewed 24 July 2017 via mobile

Sushi was excellent but service and ambience was just OK. I expect more from the Ritz Carlton and the prices charged.More

Thank Jvressa
The Ritz Carlto... K, Manager at Kai Sushi Bistro - The Ritz-Carlton, Kapalua, responded to this reviewResponded 27 July 2017

Aloha Jvressa, Mahalo for choosing to dine with us at Kai Sushi and taking the time to share your feedback. While I was delighted to read that you enjoyed the sushi, I was disappointed to see that you were not wow by the service or...More

Reviewed 7 July 2017

Sadly, the new ownership and Ritz Carlton management has decided to close what is arguably the best traditional, most elegant sushi restaurant on Maui. It is difficult to comprehend why anyone would consider replacing this iconic dining spot with a "Grab & Go" type of...More

Thank Scott K
Reviewed 21 June 2017 via mobile

If you are not staying at the Ritz park on self parking and have your parking validated by your server before you leave. Of course the Ritz is lovely so come early and have a drink in the bar. The night we were there they...More

Thank Nicole0611
Reviewed 15 June 2017 via mobile

Opens only from monday - thursday and you have to make a reservation before at the concierge. The prices are high but the sushi is really on a top level. If you're a Sushi gourmet it's worth to go

Thank Martin B
Reviewed 10 June 2017

The only thing that was great was the black cod starter. Our waitress was very polite but could not make any recommendations, and menu does not make any sense. If you are ordering sushi than yes, two pieces is a perfect serving size but if...More

Thank BeeLittle
The Ritz Carlto... K, Manager at Kai Sushi Bistro - The Ritz-Carlton, Kapalua, responded to this reviewResponded 12 June 2017

Aloha BeeLittle, Mahalo for dining with us at Kai Sushi and sharing your review. I’m sorry to hear that your overall experience did not exceed your expectations. As a valued guest, we appreciate your feedback on the menu and service. I will be sure to...More

Reviewed 25 April 2017

Nice selection of sushi on the menu here. We are at the bar and it was a bit tight but the hostess said we'd be waiting 2 hours otherwise.

Thank Ann M
Reviewed 17 April 2017

We sat at the sushi bar and ordered specialty sushi rolls and we even asked the sushi chef to create a unique roll, which he did!!! Had a bottle of wine and all was reasonably priced! Service was excellent

Thank LBKbeachnut
Reviewed 31 March 2017 via mobile

Such a great experience! Dined here with dear friends celebrating a birthday, along with my wife for our 27th Anniversary. Incredible quality, setting and service. It was pricey but it is at the Ritz on Maui. Shitake & Pepper appetizer was a hit with all...More

Thank Danny C
Reviewed 25 March 2017 via mobile

I hope this restaurant to get a view of the hotel as well as the best rated sushi restaurant on Maui. Because I want to see the hotel in their life, and walk around and see all the melodies, I scheduled our dinner at 5:30...More

Thank Bruce C
Nearby
Nearby Restaurants
Merriman's
2,749 reviews
1.41 km away
Sansei Seafood Restaurant & Sushi Bar
1,779 reviews
.34 km away
Plantation House Restaurant
1,234 reviews
1.55 km away
Burger Shack
115 reviews
.39 km away
Nearby Attractions
Kapalua Beach
913 reviews
1.31 km away
D.T. Fleming Beach Park
567 reviews
.49 km away
Kapalua Plantation Course
391 reviews
1.58 km away
Dragon's Teeth
290 reviews
.58 km away
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Restaurant Details

Average prices
US$30 - US$50
Dining Style
Casual Dining
Good for
Business meetings, Romantic
Open Hours
Sunday
5:00 PM - 9:00 PM
Monday
5:00 PM - 9:00 PM
Thursday
5:00 PM - 9:00 PM
Friday
5:00 PM - 9:00 PM
Saturday
5:00 PM - 9:00 PM
Location and Contact Information
  • Address: 1 Ritz Carlton Dr, Lahaina, Maui, HI 96761-9067
    (Office Road)
  • Location: United States  >  Hawaii (HI)  >  Maui  >  Lahaina
  • Phone Number: +1 808-665-7089
  • E-mail
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