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Ben and Bill's Chocolate Emporium

Certificate of Excellence
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66 Main St, Bar Harbor, Mount Desert Island, ME 04609-1841
+1 207-288-3281
Website
Today
09:00 - 19:30
Open now
See all hours
Hours:
Sun - Thu 09:00 - 18:00
Fri - Sat 09:00 - 19:30
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399 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Level Contributor
6 reviews
Reviewed yesterday NEW

They seemed to have a very interesting but efficient serving system. You have a choice of yummy Gelato or delicious ice cream

Helpful?
Thank Sherri F
Minoa, New York, United States
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 6 days ago NEW

Very good ice cream and hot chocolate. Line moves right along. It is nice that they cleaned their front window. They staff was very nice.

Helpful?
Thank keeperofthebooks
Grand Rapids, Michigan
Level Contributor
34 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 1 week ago NEW via mobile

They may have great ice cream but you won't have the opportunity to even glance at the options. Service is so pushy to just get you through the line like a heard of cattle. Why offer 200 flavors if you don't want people to look at the choices? I'd never go back.

Helpful?
Thank Karen H
Roy G, Manager at Ben and Bill's Chocolate Emporium, responded to this review

Karen, I'm sorry you felt rushed through the flavor selection. The unfortunate reality is that with the physical layout of the building and the number of people who wish to order ice cream, we have to ensure that the line progresses efficiently. As much as we wish people could take as much time as they like to walk through the... More 

Rexford, New York
Level Contributor
38 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

Great place to cool down and enjoy some flavorful and interesting ice cream options. Wasn't a fan of the lobster ice cream, but it wasn't a unique offering.

Helpful?
Thank Mary J
Hartford, Connecticut
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

My family has been coming here for years - fudge is amazing and all of the ice cream is terrific. 5 dollars a pop for an ice cream cone is a little steep - but it's very good.

Helpful?
Thank katieseesworld
Brewer, Maine
Level Contributor
67 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago

My wife and I love to go to Bar Harbor. We went to Ben and Bill's for an ice cream because in April I believe they are the only one's that were open. We went in to order and the two female immigrant employees were very rude! Keep in mind there was a large line behind us. They were conversing... More 

Helpful?
Thank yankeetraveler_53
Roy G, Manager at Ben and Bill's Chocolate Emporium, responded to this review

We're sorry you didn't have a positive experience with your visit. If ever there is a problem with the product or service, please do ask to speak to a manager so that we can address the issue in the most productive and expedient manner. A number of our staff are not from America and while we always strive to use... More 

portland, maine
Level Contributor
118 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
Reviewed 4 weeks ago

Great place to replace(and then some) all those calories you burned off hiking, biking, or shopping. Lobster ice cream...yup, but no thanks. Large selection of chocolate candies and ice cream. Good late evening pit stop before heading to bed.

Helpful?
Thank ayuh
Maine
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 17 April 2017

If you're in downtown then this is the place to go! I can't say I've tried an ice cream place in Bar Harbor that I didn't like, but they have so many choices and unique flavors that you can't go wrong.

Helpful?
Thank Marina J
West Yorkshire, United Kingdom
Level Contributor
58 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 7 April 2017

This is always a highlight when visiting family - we always have a trip to Bar Harbour just for the ice cream and what a choice there is....... They develop flavours for all tastes including the most amazing rum and raisin (my favourite and my sister's too), KGB (my husbands favourite) and so much hot fudge sauce - OMG it... More 

Helpful?
Thank dcjajx
Wolfeboro, New Hampshire
Level Contributor
51 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 9 December 2016

It's nice to see that good things don't change. Bill and Ben's have been around a long time, and they can still satisfy anyone with their large assortment of sweets including including ice cream. It's usually busy, but one will never find a candy store with more to offer.

Helpful?
Thank ticklegolf

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Restaurant features
Waitstaff, Takeout, Wheelchair Accessible, Accepts Mastercard, Accepts Visa
Good for
Kids, Child-friendly
Open Hours
Sunday
09:00 - 18:00
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 19:30
Saturday
09:00 - 19:30
Location and Contact Information
  • Address: 66 Main St, Bar Harbor, Mount Desert Island, ME 04609-1841
  • Location: United States  >  Maine (ME)  >  DownEast and Acadia Maine  >  Mount Desert Island  >  Bar Harbor
  • Phone Number: +1 207-288-3281

Questions & Answers

Questions? Get answers from Ben and Bill's Chocolate Emporium staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?