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The Cheesecake Factory

Certificate of Excellence
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251 Geary St Fl 8, San Francisco, CA 94102-1803
+1 415-391-4444
11:00 - 00:30
Open now
See all hours
Sun 10:00 - 23:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:30
More Info
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4,592 Reviews from our TripAdvisor Community

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Showing 2,815: English reviews
Level Contributor
32 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

When we travel as a family we always look for the Cheesecake Factory. The staff are friendly, the food is quick and good quality, the environment and atmosphere are relaxed and interesting.

Thank Canberrascooter
Aylesbury, United Kingdom
Level Contributor
58 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 2 days ago NEW via mobile

As a treat we decided to visit and have a cheesecake and coffee lunch. The prices were very reasonable when you consider the location. Service is really good and attentive, the cheesecake was very sweet and filling. Try it, you won't be disappointed.

Thank Simon C
Sydney, Australia
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW via mobile

We enjoyed a few family dinners at two different locations on our trip. There was something for everyone on the menu for a young family of five. Service was good to great overall and reasonable value for money. No one left hungry from only a main meal choice. Very busy both times even late into the evening however they are... More 

Thank Matt C
Level Contributor
86 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 140 helpful votes
Reviewed 2 days ago NEW

The place was absolutely mobbed when we got there and it was simply chaos - there wasn't a clear direction on where to go, so you had lines of people moving everywhere - It was like there were seperate queues depending on where you wanted to sit. We opted to get away from the chaos and went to the counter... More 

Thank MickeyThePikey
Middlesbrough, United Kingdom
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW

The worst service and food i have ever had. we waited an hour for a table then seated at the back of the restaurant. we then ordered our food which took 40 minutes, it was cold, so we told the waiter whom just shrugged her shoulders and then walked off, we waited 5 more minutes and she never returned so... More 

Thank RennieFamilyHolidays
Level Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 3 days ago NEW via mobile

Ate at the north Las Vegas premium outlet. Great service - broad menu with something in it for someone Huge portions Food is not amazing but good standard. A good lunch or dinner choice when shopping at athe outlet.

Thank ozziefusspots
London, United Kingdom
Level Contributor
42 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 3 days ago NEW

Menu has something for everyone, on the top floor of maceys so it gets very busy, expect to wait an hour for a table

Bolingbrook, Illinois
Level Contributor
116 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 3 days ago NEW via mobile

Stopped by CCF for a takeout meal Sunday night and was greeted by the worst front of house staff I've ever encountered. They were very rude, not welcoming, and seemed to want to carry on there personal conversations more than tend to paying customers. I approached the desk, asked for a menu to make a takeout order and was told... More 

Thank E V
Level Contributor
33 reviews
7 restaurant reviews
Reviewed 3 days ago NEW via mobile

I love cheesecake factory. The service was geraram very attentive. The wait was a bit long but worth it. It was my friends birthday and we wanted to celebrate here.While waiting we just strolled at nearby stores and the buzzer went off maybe after 30-40 min waiting. The pasta was wonderful and the cheesecakes too. We tried the red velvet... More 

Thank Thaisa S
Croy, United Kingdom
Level Contributor
63 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 4 days ago NEW

So pleased we visited. The restaurant was in a fantastic location the decor was very art deco. The meals were amazing . Now I know why so many people box their dinners . Far too much for one meal. The actual cheesecake tasted as light as a feather. Need to book in advance or be prepared to wait a long... More 

Thank Jacqueline p P

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
US$21 - US$30
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Groups, Bar Scene, Local cuisine, Child-friendly, View, Kids
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:30
11:00 - 00:30
Location and Contact Information
  • Address: 251 Geary St Fl 8, San Francisco, CA 94102-1803
  • Location: United States  >  California (CA)  >  San Francisco>  > Union Square
  • Neighbourhood: Union Square
  • Phone Number: +1 415-391-4444

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
2 questions
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Pointe Claire, Canada
over a year ago

See all questions (2)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood