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The Cheesecake Factory

251 Geary St Fl 8, San Francisco, CA 94102
+1 415-391-4444
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Overview
  • Excellent46%
  • Very good35%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“cheesecake” (1,402 reviews)
“cakes” (81 reviews)
“salad” (157 reviews)
Open Now
Hours
CUISINES
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
251 Geary St Fl 8, San Francisco, CA 94102
All Details
Write a ReviewReviews (5,642)
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1 - 10 of 3,479 reviews

Reviewed 2 days ago via mobile

Located at the roof terrace in Macy’s you not only get dab food and yummy cheesecake you get great views over the sq. lovely way to have lunch in a great spot

Thank Morag O
Reviewed 4 days ago

We only ate the starters here but oh my they were fantastic ...and looking at all the food that was coming out we should have had a full meal ... we also had cheesecake ...wow .. these are a must try .. amazing

Thank Pbuck11
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 days ago

Thank you for your review. We're glad to hear that you enjoyed your dish and we look forward to your next visit!

Reviewed 4 days ago via mobile

The same as Cheese Cake Factory everywhere Long lines point that it is cost effective Simple and tasty food Gigantic desserts The view of the Union Square is nice

Thank Sergio P
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 days ago

Thanks for your review, Sergio! We greatly appreciate it! We know long waits can be frustrating, so we suggest coming in either in the morning or later in the evening for a shorter wait. Thanks again and we look forward to seeing you soon!

Reviewed 4 days ago

Had a 8hr stop over and all I wanted to do was head here for lunch and a cheesecake. Didn't have to wait long for a table outside, ordered the Alfredo pasta which was really tasty and full of cheese and a lovely American Chardonnay...More

Thank Tshelll2016
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 days ago

Thank you so much for this review. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 6 days ago via mobile

Came here Sunday ( was also Mothering Sunday) , rammed solid with queues, packed like sardines, don’t come here if you’re counting calories!!!More

Thank Vic S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Hi Vic, We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service should have been much better and all of this could have been avoided if our team...More

Reviewed 6 days ago

I was apprehensive. Then I went and ate. Now I am a fan. I ordered the Parmesan Her Crusted Chicken with Basil Tomato Flatbread. Too much food for one person. The appetizer (Basil Tomato Flatbread) was totally amazing. When the entrée arrived, I was shocked...More

Thank Alan_Mosin_Fan
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Thank you so much for this review. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 6 days ago

Not the "typical" Cheesecake Factory, of course same menu, but with a beautiful view, just across the street from Union Square for no extra charge! I would certainly go back. They have heaters so even though the weather was cool, it was still comfortable outside.

Thank Javier_mail2003
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 6 days ago via mobile

We had just arrived after a 10 hour flight our time clock was saying 2am in our head so we wanted just a lite bite. On arrival we were given a pager which alerted us to our table availability outside on the deck which overlooks...More

Thank BrendaEngland
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Hi Brendaengland, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 1 week ago

I've been here before and it's been remarkably average for a Cheesecake Factory. It was better this time but not by much. First - no bread - insert sad face here. On the bright side I didn't fill up on bread early - insert happy...More

Thank BagmanNZ
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Bagmannz, Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while...More

Reviewed 1 week ago via mobile

Love the vibe in the Cheesecake Factory but to many in the US and abroad always delivers. Was a long queue but we got lucky and got a couple of seats at the bar. Food was great and the barman excellent at keeping drinks flowing...More

Thank Stuart M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 days ago

Hi Stuart, Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
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Ask a question
Questions & Answers
katierutherford
August 31, 2017|
AnswerShow all 3 answers
Response from cavalier031 | Reviewed this property |
Yes. I understand that they do provide gluten free cakes and meals.
0
Votes
katierutherford
August 31, 2017|
AnswerShow all 9 answers
Response from Claire F | Reviewed this property |
Yes. Probably the most extensive and inclusive menu I've seen for a while
0
Votes
BradLSF
November 11, 2016|
AnswerShow all 11 answers
Response from AdrianaFillaster | Reviewed this property |
You can call in advance but I don't think they take reservations. The best time to go is around 6 pm after that it gets really crowded. Enjoy!!!!
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$21 - US$30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Local cuisine, Special Occasion Dining, Bar Scene, Child-friendly, Kids, View
Open Hours
Sunday
10:00 a.m. - 11:00 p.m.
Monday
11:00 a.m. - 11:00 p.m.
Tuesday
11:00 a.m. - 11:00 p.m.
Wednesday
11:00 a.m. - 11:00 p.m.
Thursday
11:00 a.m. - 11:00 p.m.
Friday
12:00 a.m. - 12:30 a.m.
11:00 a.m. - 12:30 a.m.
Saturday
10:00 a.m. - 12:00 a.m.
Location and Contact Information
  • Address: 251 Geary St Fl 8, San Francisco, CA 94102
  • Location: United States  >  California (CA)  >  San Francisco>  > Union Square
  • Neighbourhood: Union Square
  • Phone Number: +1 415-391-4444
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