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Chocolate Gems

Certificate of Excellence
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25 Broadway St, Asheville, NC 28801-2903
+1 828-505-8596
Website
Today
10:00 - 17:30
Closed now
See all hours
Hours:
Sun 12:00 - 17:00
Mon - Thu 10:00 - 17:30
Fri - Sat 10:00 - 22:00
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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Atlanta, GA
Level Contributor
864 reviews
439 restaurant reviews
common_n_restaurant_reviews_1bd8 333 helpful votes
Reviewed 3 days ago NEW via mobile

We stopped for a quick dessert after dinner elsewhere. I tasted the chocolate gelato. No sale. We instead bought a hazelnut-ginger chocolate bark. Pretty good but not as good as other chocolate specialty shops in town.

Helpful?
Thank GPBurdell67
Chapel Hill, North Carolina
Level Contributor
35 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

The roasted almond gelato was fabulous. I could have eaten a lot more of it. When we entered the store, the gelato case looked 3/4 empty which was a little off-putting. However, the gelato they did have, totally made up for it.

Helpful?
Thank amf5100
Lake Forest, Illinois
Level Contributor
98 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
Reviewed 4 weeks ago via mobile

Stopped in for a little dessert after dinner. We had coffee ice-cream with Cocoa nibs and brownies. Both were sumptuously delicious! They offer hot chocolate and coffee drinks as well as a variety of chocolates, cake, cookies and ice-cream. This place is pure happiness!

Helpful?
Thank MaryAnnBetz
Asheville, North Carolina
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 11 April 2017 via mobile

I usually do not go here though I was pleasantly surprised by their expanded menu. Ordered a cappuccino with house made coconut milk. Excellent alternative you won't be disappointed. Friendly, efficient staff. I have to say I liked the layout, though somewhat utilitarian you don't feel like you are sitting in a fish bowl environment. All in all a nice... More 

Helpful?
Thank Anna R
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 27 March 2017 via mobile

The lavender truffles are magical! They supply The Windsor with the chocolates that they leave on the pillows. I did try a few other chocolate pieces and they were wonderful also!

Helpful?
Thank Crystal S
Gatlinburg, Tennessee
Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 10 March 2017

During our tour-Eating Asheville we ended up at Coco late Gems for Truffles. Their selection is very nice and they also have chocolate covered carmel of all finds plus bark. If you,love chocolate you will love this place.

Helpful?
Thank Paulette M
Clyde, North Carolina
Level Contributor
134 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 7 January 2017

The entire store is one enormous open kitchen flanked with display cases and filled with heavenly aromas. Chocolate Gems is truly a chocolate lover's dream! If you're looking to try some out some stellar truffles or gelato, all made by hand in small batches in the shop. They use the best ingredients, including white, milk and a variety of dark... More 

Helpful?
Thank chefricardo3553
Asheville, North Carolina
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 31 December 2016

My girlfriend and I love Chocolate Gems so much! Every time I come home, I pay a visit (or two...or three) to this fine establishment. These are also the truffles sold at the Biltmore House. The man who works at the one downtown, who I assume is the owner, is incredibly friendly. My girlfriend loves the cappuccino truffles, and my... More 

Helpful?
Thank djames5
Susan C, Owner at Chocolate Gems, responded to this review

Thank you for your review. We are pleased that you like our truffles so much, and look forward to seeing you again. More 

Level Contributor
326 reviews
260 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
Reviewed 24 December 2016 via mobile

For some reason this place was depressing: dark lighting, too much seating to make sense. Coffee was only adequate, but chocolate selection is fine.

Helpful?
Thank steventobolsky
Susan C, Owner at Chocolate Gems, responded to this review

Thank you for your review. Sorry you feel the way you do. As you have been in our shop once, and we have been here almost every day for the last six years, I think we know what seating we need . At least the chocolate was "okay" for you, sorry we couldn't do more. More 

Raleigh, North Carolina
Level Contributor
720 reviews
352 restaurant reviews
common_n_restaurant_reviews_1bd8 408 helpful votes
Reviewed 31 October 2016

I found Chocolate Gems by accident while dining across the street. I was immediately greeted when I walked in the door and helped as I figured out which gelato flavors to try. I was told I could have two flavors. Then I discovered the cases of chocolates made in house. I got some of the chocolate barks with coconut and... More 

Helpful?
Thank NCTraveler2015
Susan C, Owner at Chocolate Gems, responded to this review

Thank you for your review. It seems like you tried a few different items, and enjoyed them. We are glad you had a nice experience, and hope to see you again. More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
Sunday
12:00 - 17:00
Monday
10:00 - 17:30
Tuesday
10:00 - 17:30
Wednesday
10:00 - 17:30
Thursday
10:00 - 17:30
Friday
10:00 - 22:00
Saturday
10:00 - 22:00
Location and Contact Information
  • Address: 25 Broadway St, Asheville, NC 28801-2903
  • Location: United States  >  North Carolina (NC)  >  North Carolina Mountains  >  Asheville
  • Phone Number: +1 828-505-8596

Questions & Answers

Questions? Get answers from Chocolate Gems staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?