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22 Merchants Row, Boston, MA 02109-2012
+1 617-227-7889
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  • Excellent31%
  • Very good37%
  • Average19%
  • Poor7%
  • Terrible6%
Travellers talk about
“pizza” (59 reviews)
“salad” (26 reviews)
“warm rolls” (3 reviews)
Closed Now
All hours
Italian, Pizza, Vegetarian Friendly, Gluten Free Options
$$ - $$$
22 Merchants Row, Boston, MA 02109-2012
All Details
Write a ReviewReviews (208)
Traveller rating
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Time of year

1 - 10 of 181 reviews

Reviewed 6 October 2017

Came here for lunch with a few friends-- what was supposed to be a quick hour-long lunch turned into nearly 2.5 hours because of slow service-- AND we were sitting at the bar! We were lured in by the sign toting $3 drinks-- but the...More

Thank Julia G
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded 10 October 2017

I am so sorry for the slower than usual service, Julia! Our new Fall lunch menu has selections which are specially geared to getting lunchtime guests in-and-out within less than an hour.

Reviewed 12 August 2017

Picked this restaurant spontaneously as it was started to rain and we searched for a quick spot to eat n escape the rain. well , why to stretch the review - it turned out to be a a good surprise. lovely and large Pizza ,...More

Thank Lior B
Laura G, Manager at Bertucci's, responded to this reviewResponded 14 August 2017

Thank you very much!

Reviewed 28 June 2017 via mobile

We visited Boston again after 25 years... Bertucci's used to be our favorite restaurant for lunch & dinner; it was unique! Our visit coincided with the advertised (on a chalk board at its entrance...) 25th anniversary!... Well, nothing really beyond that... The image is now...More

Thank sixpackswolf
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded 5 July 2017

I am so sorry our food was not what you remember. I am going to share your comments with our management team so that they area aware of them. Would you be willing to speak with them? If so, please reply with your contact information....More

Reviewed 27 June 2017

We were seated right away and ordered our drinks. Ice water and a fresh lemonade. My mother's water came, but the waiter told us the bartender hadn't finished my lemonade yet. About 10 minutes later, he finally brought it. It was good. My mother ordered...More

Thank Dizneylvr1971_10
Laura_at_Bertuccis, Guest Relations Manager at Bertucci's, responded to this reviewResponded 28 June 2017

I am sorry that our food was not up to par. I am going to share your remarks with our management team so that they are aware of them. If you would be willing to speak with them, please reply with your contact information here...More

Reviewed 25 June 2017 via mobile

We spent our day around the Quincy market and stopped by Bertucci's for dinner. We started with the free rolls and spicy oil that was delicious. We then had the arrancine , again, delicious ! We then tried the spicy salami and the niolo pizzas....These...More

Thank vducarme
Laura_at_Bertuccis, Guest Relations Manager at Bertucci's, responded to this reviewResponded 26 June 2017

Thank you so much for writing such a great review of Bertucci's. We really appreciate it and hope to see you back again soon.

Reviewed 20 May 2017 via mobile

Went there last night for dinner. Was very disappointed. Started with a very glum and oblivious manager who sat us next to the toilet. We had to ask to be moved to another table. A waiter who did not know how to open a bottle...More

Thank Thomas R
Reviewed 17 May 2017

We wandered through Quincy Market looking for lunch, there are a lot of places to choose from but the seating area was crowded so we decided to move on. As soon as we walked out the door we saw a Bertucci's restaurant and headed over....More

Thank snussnus
Reviewed 19 December 2016 via mobile

Had the buffalo chicken pizza flatbread starter and the margherita pizza. The small portion of the margherita pizza was actually quite large in my opinion, so made me feel as though I got my money's worth and more (tasted excellent, too!). Only complaint was when...More

Thank darlingmarie21
Reviewed 26 October 2016 via mobile

Handy place near faneuil hall and tasty calzones. Reasonable prices too for the location it is in. Would go again.

Thank Stuart M
Reviewed 26 September 2016

We were looking for pizza downtown and found Bertucci's. The staff was very nice and the food was served promptly and was very good!

Thank Tom C
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
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Nearby Attractions
Quincy Market
2,738 reviews
.08 km away
Faneuil Hall Marketplace
5,776 reviews
.08 km away
Faneuil Hall Historic Site
588 reviews
.10 km away
Statue of Paul Revere
202 reviews
.16 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$10 - US$20
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available, Free Wifi
Good for
Child-friendly, Kids, Groups
Open Hours
11:30 AM - 10:00 PM
11:30 AM - 10:00 PM
11:30 AM - 10:00 PM
11:30 AM - 10:00 PM
11:30 AM - 10:00 PM
11:30 AM - 11:00 PM
11:30 AM - 11:00 PM
Location and Contact Information
  • Address: 22 Merchants Row, Boston, MA 02109-2012
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Downtown
  • Neighbourhood: Downtown
  • Phone Number: +1 617-227-7889
At Bertucci's, we've been perfecting the art of the brick oven for 35 years. Every thing we make, from your favorite rolls to our incredible pastas to our fire baked artisan pizzas, is prepared from scratch each day and uses only the freshest ingredients. So take your time, look things over, and then bring your appetite. Whatever you choose, you can't go wrong.
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