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The Cheesecake Factory

115 Huntington Ave, Boston, MA 02199-7602
+1 617-399-7777
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Neighbourhoods
Neighbourhoods
Overview
  • Excellent48%
  • Very good37%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“cheesecake” (639 reviews)
“burger” (81 reviews)
“salad” (74 reviews)
Open Now
11:00 a.m. - 11:30 p.m. Hours
CUISINES
Italian, American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
115 Huntington Ave, Boston, MA 02199-7602
All Details
Write a ReviewReviews (2,055)
Traveller rating
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1 - 10 of 1,506 reviews

Reviewed 2 days ago via mobile

I snapped this pic from outside the Boston TCF around 3:15 AM on January 4th of this year. I've ordered take-out from here on a pretty regular basis for almost four years now. I've never eaten in the restaurant itself and now I NEVER will....More

Date of visit: January 2019
Thank veryluckygirl
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded yesterday

We would like to speak with you a bit more about your experience. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you.

Reviewed 1 week ago via mobile

Need for food in between the shopping? Here it is! Giant salad, refreshing drink. More people than to be called quiet but certainly deserves the visit.

Date of visit: November 2018
Thank Tatmika
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 days ago

Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 1 week ago via mobile

I think almost everyone knows The Cheesecake Factory is a classic place to go in America, it’s not the healthiest food ever but it’s very delicious. I went there after a long flight from Iceland so I wanted a big meal and knew this place...More

Date of visit: August 2018
Thank Eyja3904
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 days ago

Hi Eyja3904, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 1 week ago via mobile

Visiting Boston with all the family we were looking for a decent meal. Perhaps we should have been warned when the desk pointed out that they had over 300 items on the menu but we'd seen little else open nearby. We had three burgers which...More

Date of visit: January 2019
Thank jmcase
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

We are so sorry for this disappointing experience with us. You have every right to feel the way you do. We will address these concerns with our team. Thank you for taking the time to share this with us.

Reviewed 2 weeks ago via mobile

Ate here twice with colleagues due to location and choice. Food was lovely: flatbread and salad. Chips to die for. Very reasonably priced. One worrying aspect was the calories were listed for each item on the menu which was vast and it was very dimly...More

Date of visit: December 2018
Thank markandsian
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your review. We're glad to hear you enjoyed your food! If you're looking for lower calorie options, our SkinnyLicious menu is always available and features more than 50 dishes that have fewer than 590 calories each. Choose from appetizers, flatbreads, salads, specialties...More

Reviewed 3 weeks ago via mobile

Food was great. Service was kind of horrible...like it usually is. Cheesecake amazing. Would be a 5 star meal if not for the service. God what does it take to get good service at a restaurant! There were 2 of us and we also sat...More

Date of visit: December 2018
1  Thank Voyager0021
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hello. Thank you for your feedback. We really appreciate it. We're sorry you were not fully satisfied with our service during this visit. Next time, if there is anything that can be done to improve your experience please let our managers know so we can...More

Reviewed 3 weeks ago via mobile

No place has a more extensive food and dessert menu than the Cheesecake Factory. Everything is so good and consistent regardless of the location we go to. This location in Boston is a great and central to everything. Within Copley Square Mall so its perfect...More

Date of visit: December 2018
Thank R6908OYwilliams
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hello. Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 3 weeks ago

Was visiting from England, had been highly recommend to visit by a friend who had lived in Boston for 3 months. We ate at about 3pm, so the restaurant was not busy and so we got seated immediately and without a booking. The service was...More

Date of visit: November 2018
Thank BNT8114
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you so much for this review. We're very happy you enjoyed dining with us! We look forward to seeing you back again soon to enjoy some more of our desserts!

Reviewed 4 weeks ago via mobile

What a disappointment. Live in New Jersey and have been to numerous cheesecake factories over the years. Generally like them all. Visited my daughter in Boston this week and we went to the one in Prudential Center. A friend of hers joined us. To begin...More

Date of visit: December 2018
1  Thank gkealy
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hello. We are very sorry for this experience. We'd like to speak with you more, so please visit our website’s Contact Us page. Select “General Questions” from the menu and allow us a few days to get back to you. Thank you!

Reviewed 4 weeks ago

We like ordering food at the bar, generally no wait there. Good value cheap snack menu. Get the Nashville Hot Chicken. We got the cheesesteak and orange chicken- recommend. Bartender was nice and not pushy, gave us free bread (although they should :) )

Date of visit: December 2018
Thank BackBayBarb
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hello. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
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Ask a question
Questions & Answers
DLD5
January 6, 2017|
AnswerShow all 7 answers
Response from hanahwy | Reviewed this property |
The Cheesecake Factory does not take reservations. I suggest to get there a bit earlier than you planned. You might have to have most of your party there before they seat you as well. Hope this helps.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$21 - US$30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Bar Scene, Special Occasion Dining, Kids, Child-friendly
Open Hours
Sunday
10:00 a.m. - 11:00 p.m.
Monday
11:00 a.m. - 11:30 p.m.
Tuesday
11:00 a.m. - 11:30 p.m.
Wednesday
11:00 a.m. - 11:30 p.m.
Thursday
11:00 a.m. - 11:30 p.m.
Friday
12:00 a.m. - 12:30 a.m.
11:00 a.m. - 12:30 a.m.
Saturday
10:00 a.m. - 12:00 a.m.
Location and Contact Information
  • Address: 115 Huntington Ave, Boston, MA 02199-7602
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Back Bay
  • Neighbourhood: Back Bay
  • Phone Number: +1 617-399-7777
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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