The burgers, cheese fries, and chocolate shake were really good, and the service was outstanding. Very friendly and helpful employees. Definitely recommend for a less expensive meal near the One World Observatory.
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Went to this restaurant on our first night in NY, food was delicious, burgers were like nothing we have tasted before. We really enjoyed it
We had never tried a shake shack before so we thought we would try it. We went into the branch in Westfields downtown nyc. The staff on the till were pleasant enough but they could of done with some help as it was busy that...More
Did some take away twice during our stay. No complains at all . Well prepared burgers with beef and chicken. A nice shake and good fries. Just go for it.
Very average. I can see myself going here if I lived in NYC, but to "waste" a meal here, when the city offers you so many better alternatives... It's a solid burger, inexpensive, but nothing special...I find a BigMac tastes better
We have a Shake Shack in our hometown, but we passed this after visiting the One World Trade Center and my son wanted lunch here. The burgers are just not that good and the chicken sandwich was not enjoyed either x 2. Fries are avg...More
Sometimes you just need a good ole hamburger and fries...nothing fancy...just meat and fried potatoes. That is why there is often a line here at this downtown Shake Shack location. Fast service and food cooked just right.
In nyc it’s not easy finding fast food that you want to eat but this place was clean and friendly staff despite being very busy they took their time getting your order correct and then delivered it fast and fresh