We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Potbelly Sandwich Works

30 Rockefeller Plz, Promenade Level, New York City, NY 10112-0015
+1 646-289-4203
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent32%
  • Very good50%
  • Average15%
  • Poor3%
  • Terrible0%
Travellers talk about
“lunch” (7 reviews)
“sandwiches” (23 reviews)
“roast beef” (3 reviews)
Closed Now
All hours
CUISINES
American, Fast food, Soups
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
30 Rockefeller Plz, Promenade Level, New York City, NY 10112-0015
All Details
Write a Review
Reviews (79)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 59 reviews

Reviewed 3 days ago

We were looking for something better than a cheap burger and not pizza since we knew where we were going for dinner. Had lunch here. Potbelly's pretty consistent in all their shops. Both sandwiches were good as usual. We both had shakes as well, as...More

Thank nyjets24
Reviewed 1 week ago via mobile

Good food with kind of a bazaar service, they seem to be disorganized in the flow of making sandwiches my wife pointed out the disorientation and was overall dissatisfied with the flow of Sandwich makings, once we got our sandwiches they were delicious however overall...More

Thank Matthew L
Reviewed 21 June 2017

This is a good place for a handmade warm sandwich and a bowl of soup. Good variety to choose from. Most places have the premade wrapped sandwiches in the cooler sections, so it's a nice change to have a sandwich made for your tastes.

Thank Julia K
A TripAdvisor Member
3
Reviewed 5 May 2017 via mobile

Excellent food, shame about the staff. Rude and aggressive. She asked another person what they wanted on their sandwich. When I shouted that's mine she through the sandwich back on the bench

Thank A TripAdvisor Member
Reviewed 27 April 2017

It is a sandwich shop. I was hoping for something special. After all it is New York and we want what New York is famous for, not something I can get at home!

Thank Vicki O
Reviewed 11 April 2017 via mobile

Really enjoyable and reasonable price. All sandwiches made fish to your specification. Could use a few more sauce options but very nice and filling.

Thank Steviediane
Reviewed 5 April 2017

I visited in December 2016 for the first time. The sandwich that I got was really good, and I really wish that I had gotten one to-go for the way back home. It was really good and popular, there were people behind me waiting to...More

Thank Christina S
Reviewed 7 March 2017

Potbelly’s is one of my favorite places to get lunch (I work in Rockefeller center area). The Mediterranean sandwich is my go-to option since I usually prefer vegetarian. The lines during lunch can look long and time consuming, but the staff do a great job...More

Thank Priya S
Reviewed 4 March 2017

Sandwiches were excellent but staff could do with going on a customer services course, they just about managed to take and prepare our order.

Thank Mark R
Reviewed 8 January 2017

We experienced good food and very efficient service at this Potbelly. The only issue was an extreme shortage of seating for the HUGE number of people being served. There were no seats available in the restaurant, so we took our meal out into the plaza....More

Thank Teacher1992
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Nearby Restaurants
Del Frisco's Grille
672 reviews
.06 km away
Godiva Chocolatier - Rockefeller Plaza
223 reviews
.00 km away
Brasserie Ruhlmann
468 reviews
.03 km away
Bouchon Bakery
331 reviews
.02 km away
Nearby Attractions
Top of the Rock Observation Deck
62,037 reviews
.05 km away
Radio City Music Hall
7,380 reviews
.14 km away
Rockefeller Center
18,410 reviews
.02 km away
Christmas Spectacular Starring the Radio City Rockettes
865 reviews
.12 km away
Questions & Answers
Get quick answers from Potbelly Sandwich Works staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Reservations, Wheelchair Accessible, Seating
Good for
Child-friendly
Open Hours
Sunday
11:00 - 17:00
Monday
07:00 - 20:00
Tuesday
07:00 - 20:00
Wednesday
07:00 - 20:00
Thursday
07:00 - 20:00
Friday
07:00 - 20:00
Saturday
11:00 - 17:00
Location and Contact Information
  • Address: 30 Rockefeller Plz, Promenade Level, New York City, NY 10112-0015
  • Location: United States  >  New York (NY)  >  New York City>  > Midtown
  • Neighbourhood: Midtown
  • Phone Number: +1 646-289-4203
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing