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Potbelly Sandwich Works

30 Rockefeller Plz, Promenade Level, New York City, NY 10112-0015
+1 646-289-4203
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  • Excellent32%
  • Very good50%
  • Average15%
  • Poor3%
  • Terrible0%
Travellers talk about
“lunch” (7 reviews)
“sandwiches” (23 reviews)
“roast beef” (3 reviews)
Closed Now
All hours
American, Fast food, Soups
30 Rockefeller Plz, Promenade Level, New York City, NY 10112-0015
All Details
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Reviews (79)
Traveller rating
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1 - 10 of 59 reviews

Reviewed 3 days ago

We were looking for something better than a cheap burger and not pizza since we knew where we were going for dinner. Had lunch here. Potbelly's pretty consistent in all their shops. Both sandwiches were good as usual. We both had shakes as well, as...More

Thank nyjets24
Reviewed 1 week ago via mobile

Good food with kind of a bazaar service, they seem to be disorganized in the flow of making sandwiches my wife pointed out the disorientation and was overall dissatisfied with the flow of Sandwich makings, once we got our sandwiches they were delicious however overall...More

Thank Matthew L
Reviewed 21 June 2017

This is a good place for a handmade warm sandwich and a bowl of soup. Good variety to choose from. Most places have the premade wrapped sandwiches in the cooler sections, so it's a nice change to have a sandwich made for your tastes.

Thank Julia K
A TripAdvisor Member
Reviewed 5 May 2017 via mobile

Excellent food, shame about the staff. Rude and aggressive. She asked another person what they wanted on their sandwich. When I shouted that's mine she through the sandwich back on the bench

Thank A TripAdvisor Member
Reviewed 27 April 2017

It is a sandwich shop. I was hoping for something special. After all it is New York and we want what New York is famous for, not something I can get at home!

Thank Vicki O
Reviewed 11 April 2017 via mobile

Really enjoyable and reasonable price. All sandwiches made fish to your specification. Could use a few more sauce options but very nice and filling.

Thank Steviediane
Reviewed 5 April 2017

I visited in December 2016 for the first time. The sandwich that I got was really good, and I really wish that I had gotten one to-go for the way back home. It was really good and popular, there were people behind me waiting to...More

Thank Christina S
Reviewed 7 March 2017

Potbelly’s is one of my favorite places to get lunch (I work in Rockefeller center area). The Mediterranean sandwich is my go-to option since I usually prefer vegetarian. The lines during lunch can look long and time consuming, but the staff do a great job...More

Thank Priya S
Reviewed 4 March 2017

Sandwiches were excellent but staff could do with going on a customer services course, they just about managed to take and prepare our order.

Thank Mark R
Reviewed 8 January 2017

We experienced good food and very efficient service at this Potbelly. The only issue was an extreme shortage of seating for the HUGE number of people being served. There were no seats available in the restaurant, so we took our meal out into the plaza....More

Thank Teacher1992
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Reservations, Wheelchair Accessible, Seating
Good for
Open Hours
11:00 - 17:00
07:00 - 20:00
07:00 - 20:00
07:00 - 20:00
07:00 - 20:00
07:00 - 20:00
11:00 - 17:00
Location and Contact Information
  • Address: 30 Rockefeller Plz, Promenade Level, New York City, NY 10112-0015
  • Location: United States  >  New York (NY)  >  New York City>  > Midtown
  • Neighbourhood: Midtown
  • Phone Number: +1 646-289-4203
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