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The Cloister Cafe

$$ - $$$
Neighbourhood:
East Village
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238 E 9th Street, New York City, NY 10003-7503
+1 212-777-9128
Website
Today
10:00 - 03:00
Open now
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Hours:
Sun - Sat 10:00 - 03:00
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27 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Mastic, New York, United States
Level Contributor
80 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 11 April 2017 via mobile

The outside dining area is beautiful. The food was decent. The service was terrible. Waitress never came back to refill drinks. Didn't check on how food was and never brought check. Only 4 tables in use and she couldn't manage it at all. Such a shame.

Helpful?
Thank Rebecca G
San Juan, Puerto Rico
Level Contributor
315 reviews
175 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 7 September 2016

This hookah/bar was a decent experience. There are a lot of hookah flavors, which was great, and the service was fairly fast at first. Towards the end of our visit, though, it took longer to get a server's attention. The staff did not seem to enjoy their jobs, which detracted from the experience. The environment is really nice, though.

Helpful?
Thank dustythoughts
Redditch, United Kingdom
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 6 June 2016

We were there first week of June 2016 and found this place on the way to the Blue Man Theatre performance at Astor Place Theatre just around the corner. We explained to the waitress that we were a little late for the show and they got our food to us really quite quickly. We had Duck Fettucine which was excellent... More 

Helpful?
Thank Gordon633
2 reviews
Reviewed 17 May 2016

I went there with friends in May 2016 and I had my first bad bar experience since I moved to NYC 5 months ago. We ordered cocktails and they were really poor quality. They tasted really bad and clearly something was wrong. We mentioned the problem to the waitresses and the only thing they offered was to put some type... More 

Helpful?
Thank Mathilde C
Brooklyn, New York
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 28 June 2015 via mobile

We stumbled upon this place on a Sunday afternoon. The atmosphere and servers were very welcoming. Still full from lunch we didn't try the food but it looked wonderful. I and my girlfriend got a monitor and a mojito mint flavored hookah. Both were tasteful.

Helpful?
Thank Zachary B
Chicago, Illinois
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 22 April 2015 via mobile

The staff was incredibly rude to me and frankly offensive. One of the worst experiences I've had in New York, I strongly recommend you don't go here

Helpful?
1 Thank Morgan A
1 review
Reviewed 27 March 2015

DON'T go to this place if u wanna get a good hookah!!! The hookahs are dirty, as well as hoses,so you can't actually feel the flavor u ordered! The worst hookah ever. The waitress was nice tho:)

Helpful?
Thank JTka4
Dubai, United Arab Emirates
Level Contributor
542 reviews
421 restaurant reviews
common_n_restaurant_reviews_1bd8 221 helpful votes
Reviewed 4 February 2015

Not bad this place... everything is average or below average... food is acceptable.. prices are reasonable for the area... service is spotty... waitress can come off as rude but I guess it's a culture barrier? Will go back.. just not for a while...

Helpful?
Thank Sara A
New York, New York, United States
2 reviews
Reviewed 1 January 2015

RACIST SERVICE - I was so insulted by the terrible treatment hear. I will never go back in this or the next lifetime.

Helpful?
Thank Gerard_McGeary
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 28 September 2014

As far as atmosphere goes, it is very relaxing, cool place to go on a friday night to have some drinks , food and smoke some hookah. Absolute 0 for customer service minus infinity if possible. The waitraisses are not friendly whatsoever, asking for an extra chair was like asking them to cut off their legs or murder their family;... More 

Helpful?
Thank Laurence-Annabe... T

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20 - US$20
Cuisine
Italian, American, Cafe
Meals
Breakfast, Lunch, Dinner
Restaurant features
Outdoor Seating, Seating, Waitstaff
Open Hours
Sunday
10:00 - 03:00
Monday
10:00 - 03:00
Tuesday
10:00 - 03:00
Wednesday
10:00 - 03:00
Thursday
10:00 - 03:00
Friday
10:00 - 03:00
Saturday
10:00 - 03:00
Location and Contact Information
  • Address: 238 E 9th Street, New York City, NY 10003-7503
  • Location: United States  >  New York (NY)  >  New York City>  > East Village
  • Neighbourhood: East Village
  • Phone Number: +1 212-777-9128

Questions & Answers

Questions? Get answers from The Cloister Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in East Village

Neighbourhood Profile
East Village
There’s still an independent vibe to the East Village, which offers plenty of unique small businesses catering to longtime New Yorkers and area college students alike. The East Village retains a bit of the old-time neighbourhood feel that you can still experience today thanks to a mix of locally-owned shops, cozy restaurants, and lively bars. The scale of the residential blocks makes this a wonderful place to wander up and down the streets searching for the newest hip spot, or an old-school favorite. In the center of the neighbourhood, Tompkins Square Park serves as a gathering point for the New Yorkers that call the East Village home. The people-watching here is hard to beat.
Explore this neighbourhood