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RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$6 - US$16
CUISINES
American

Location and contact

Downtown Manhattan (Downtown)
0.9 km from Union Square
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Reviews (465)
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Traveller rating
184
106
38
9
9
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LanguageEnglish
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Traveller rating
184
106
38
9
9
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All reviews mac and cheese buffalo chicken new york breadcrumbs gf vegan
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Reviewed October 26, 2022

The mac and cheese was fresh, forgot to take pictures of the margaritas but lord knows I enjoyed it. Deff reccomend everyone to create their own mac and cheese if they are cheese fanatics as well.

Date of visit: October 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 7, 2022

This was a repeat visit as we had previously really enjoyed the mac & cheese here when last in New York almost 5 years ago. Wish we hadn’t bothered wasting our time!! We made a special journey to get to Smac, only to be greeted...with an unfriendly “we’re closed now!” at 8:30pm, despite the website saying they were open until 11pm and at least 3 neon signs around the perimeter all vividly stating “open”. He was just as rude to other people who also walked in hoping to order. We asked if we could order food to go - the man working there said yes so we did so using a self-service machine. As soon as I had tapped my card to make payment, he came over saying we couldn’t order anything. We disputed this following what he had previously agreed. The server then proceeded to explain they were closing early due to Monkey Pox, which evidently none of the other customers had been told about! He wouldn’t honour the food order we had placed saying the kitchen was closed (by then we didn’t even want this in case it was contaminated in some way!) However he also wouldn’t refund our money, almost $20 worth. He insisted they had cashed up so no notes available and for some bizarre reason, couldn’t authorise a refund onto my card as the manager wasn’t there. His ludicrous suggestion was for us to either phone the manager or go back to the store 2 days later - we explained at length and with growing frustration why neither of those options were feasible (our UK phones wouldn’t allow us to make calls in the US without extortionate charges and returning to store would be MORE wasted time plus there was no proof we were entitled to our money back. We asked for an email address - a catering one was provided which was useless and the man admitted he wasn’t sure I would get a refund if I contacted them. This charade continued for around 15 minutes - we weren’t leaving until there had been a resolution with my refund. Finally, the man went to check with another colleague out back and then returned with a $20 bill! He then tried to give us someone else’s food order for free to make up for the stress and frustration!! Obviously we declined and emphasised we just wanted the refund we were entitled to. This experience was utterly abysmal and: ruined our evening, wasted our time, caused considerable and unnecessary stress, delayed our journey back to the hotel, ruined one of our favourite New York food memories and potentially exposed us to germs! DO NOT GIVE THIS PLACE YOUR CUSTOM.More

Date of visit: August 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 11, 2022

It was good but not Delicious or creamy as you expected to be as a Mac n cheese place. Indoor/outdoor seating , vegan friendly, staff is fast and friendly. They also have a fridge to donate (that’s cool) , so I reserve a table to...have a lunch date with my son, teach him to donate stuff and we walked to the AMC that is really near after to watch a movie.More

Date of visit: May 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 24, 2022 via mobile

Traveled to NY with 2 teen boys over break and who doesn’t love mac and cheese so when I found this place online we had to check it out. So glad I did. Upon walking in we were greeted by a nice man (owner?) that...was welcoming and happy to go over anything. We ordered at the kiosk and decided to sit outside in one of the covered areas since it was so nice out. They have seating inside, as well as, on the street out front or in sectioned covered areas along the side. There was so much food and it was all delicious! I got a GF Mediterranean, my son got the Buffalo chicken and his friend the regular one with breadcrumbs. Keep in mind that it is Mac and cheese. This is not upscale with a lot of options but if you are looking for great food with friendly staff I can not recommend this place enough! We will definitely be back.More

Date of visit: February 2022
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Reviewed July 23, 2020

My friend and I went to S'mac and went crazy. I way over ordered but oh well! My friend got the flight and I got 2 different small ones and they were freaking amazing. The staff was super nice and helpful. I loved this place...and cannot wait to go backMore

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 9, 2020

Fancied mac n cheese while we were in New York so literally googled it and came across this place. So glad we made the trip as the sheer choice in what you can have in mac n cheese is incredible. Did not think there could...be so many different variations! Do be careful on what size you order though...went a bit too big and had so much left over! The cheese defeated me for sure. Highly recommend this place!More

Date of visit: February 2020
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Reviewed February 22, 2020

Had to try this place after reading the reviews, I've never had so many choices of Mac'N'Cheese in the past. The staff very helpful with explaining all the choices as you do your order on a screen. Both dishes tasted great, portion size very good...even though the wife wished she had the kids size portion. Will go back next time in New York & bonus the City SightSeeing bus stops 2 min walk over roadMore

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 8, 2020

My son and his girlfriend were eating at this restaurant in November and they have a little problem with the computers and as a result of that they did have a duplicated charge in their credit card. They claimed the amount trough their bank company...but didn't received the correct and quick response from them. We contacted directly the restaurant and the were very kind and professional in helping us solving the problem as it was resolved by Sarita very efficiently. so many thanks to Sarita for that. She took the responsibility of checking and refunded the duplicated charge. BTW My son told me that the food was excelent as well.More

Date of visit: November 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 26, 2019 via mobile

The best gluten free mac and cheese 😍 stopped off here on the bus tour as I knew the reviews were good and I wanted to try. It did not disappoint! And it didn't break the bank

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 23, 2019

This was worth the $20 taxi ride! I only had the nosh size, but it was more than enough for one person and was quite possibly the best mac and cheese I've ever had (and if you knew me you would know that is saying...a lot)! Only other place I could compare this to is Mac Shop all the way in Wisconsin which is known for cheese ha so if you can match that in NYC you're doing pretty good. I only had the classic because I'm a plain gal, but there seemed to be a lof of different varieties to try. If I had one of these places near me, I'd be in big trouble. Overall, it's definitly worth the visit if you're a fan of Mac & Cheese.More

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 10, 2019 via mobile

Worth the few blocks to eat at this little place. Cast iron skillets of different sizes full of hearty mac n'Cheese recipes of all sorts! Didn't care for the kiosk order system. But comfort food at its best! And seems to be a local favorite!

Date of visit: December 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 5, 2019 via mobile

Mac &cheese here is really yummy! They also have gluten free options. They have cookies as dessert. It's like a self service

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 11, 2019

Stopped here for our 1st time. The mac n cheese options are endless. I had the buffalo mac n cheese and it was the best I've ever had. There are 3 sizes...Nosh (small), Major Much (med) and Mongo (Lg) and Partay (huge!) They have a...sampler too. You have to order for yourself on a kiosk at the front counter. Always seems busy but we were lucky enough to find seats. Gluten free options!!!More

Date of visit: November 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 16, 2019 via mobile

S’Mac was around the corner from our air b’n’b.... needed dinner and thought it smelt nice in there.... WOW, we designed our own and got it take away... absolutely banging, delicious mac n cheese. Seasoned perfectly, didn’t need anything extra! Great find! And not too...pricey either, for the cost in NYC, we got a (slightly too big for 2 people) macncheese for $20, bargain, delicious, filling dinner!!More

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 10, 2019 via mobile

Really fast service. Wonderful taste. If you would like to have great food and quickly then it is the place.

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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Jenn0509
February 17, 2015|
AnswerShow all 4 answers
Response from Steven M | Reviewed this property |
They have a variety of sizes to feed a variety of people.
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S'MAC, New York City - East Village - Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about S'MAC

Yes, S'MAC offers takeaway services.

S'MAC is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4.5
  • Atmosphere: 3.5