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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
C$27 - C$57
CUISINES
American, Seafood
Meals
Lunch, Dinner, Drinks
View all details
features, about
Sponsored by: Burger & Lobster

Top 3 Reasons to Eat Here

1. Great food
1. Great food
"This place has the best lobster roll In New York"
Emanuelsen2511
See reviews that mention Great food
2. Fantastic Lobster Deal
2. Fantastic Lobster Deal
"This has to be the best lobster deal in the Apple"
RJBLH
See reviews that mention Fantastic Lobster Deal
3. Amazing
3. Amazing
"We came here with my family for lunch. The kids loved it,"
ShefferM89
See reviews that mention Amazing
Reviews (1,104)
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632 results
Traveller rating
353
198
62
12
7
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LanguageEnglish
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Traveller rating
353
198
62
12
7
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All reviews lobster roll burger fries seafood cheesecake combo city delish
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Reviewed February 2, 2024 via mobile

In NYC with eldest son for a few basketball games in MSG for the weekend. Have eaten in B&L in London many times so decided to try the US version. Food was pretty ok, however the female server extremely poor. Left us with menus for...20 mins, no ask about drinks, zero personality or interaction, wore a mask at the start and then decided she had recovered enough 15 mins later to remove, brought the bill without being asked with no offer of dessert……. Why bother coming to work. I left a 15% tip that I’m sure she was unhappy with, but not as unhappy as I was!!More

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Restaurant's Favourite
Reviewed August 29, 2022 via mobile

Excellent food and service. The lobster, lobster rolls, and burgers were all excellent as were the margaritas. We will be back!

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 9, 2023 via mobile

There are a few things in the menu, but all excellent, specially the lobster roll and the burger. I also liked the fried sweet potato

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 27, 2023 via mobile

A huge midtown place offering a limited choice of mostly … burgers and lobster! Excellent service and good quality products, especially the lobster part, for quite reasonable prices. A bit noisy due to the volume. Good address.

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 4, 2023 via mobile

A really bad night apparently. A Wednesday night that was not at all crowded that was a major disappointment from start to finish. A colleague and I sat at the bar for dinner at 8pm. It took the bartender forced to acknowledge us - there...were 2 of them, the bar was practically empty. She was zombie-like, personality-less. My Blue Moon took over 5 minutes, no orange, had to ask. 10 minutes later we waiver her back to take our order. Seafood, chowder, 2 OG burgers, 1 medium, 1 medium rare. The chowder came 15 minutes later, luke warm. 30 minutes later the burgers came. Semi-warm, totally overcooked. Fries were cold and soggy. Not edible. 15 minutes later one bartender came back, “how is everything guys?”. Both plates were pushed across the bar, barely touched. “Awful. Take ‘em” The manager came over and comped the meals we didn’t eat. Charged is for the beers - awesome. 945 headed for a slice…..More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 11, 2023 via mobile

High quality, generously sized, tasty burgers, however overpriced. The service was correct but the place not exclusive. As said, moderate value for the money I payed.

Date of visit: April 2023
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Phoebe Ashley, Owner at Burger & Lobster, responded to this reviewResponded April 18, 2023

We do our best and you cant beat a burger, lobster, fries and a salad for $49 anywhere in the city . Please come again

Reviewed March 3, 2023 via mobile

Everyone recommended eating at this restaurant. We arrived at 6 pm and shortly had our table. The menu is nice but we were there to taste the lobster / burger combo. Wow so tasty as well as the fries and all the appetizers.

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 25, 2022 via mobile

Great food. Friendly staff. We had the combo lobster, lobster roll and burger. Nicely grilled As desert we had the cheescake.

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 30, 2022 via mobile

I ordered restaurant month deal. The meal included salad ,French fries and a entire lobster.the presentation was amazing. Unfortunately the chef grilled it too much and it tasted burnt .I spoke with the manager ,she begin to say we all make mistakes, she then started...explaining how easy it is to over grill a lobster,she continued to defend him.I finally said its unexceptable she than offered to give me a new lobster .The keylime pie was horrible,it had some type of gram craker crumbs idk. This is the time restaurant's show their customers how amazing there restaurant is Lobsters and burgers failed,all three of my friends lobster was burnt too. Manager never Apologized, only defended the chef n tried to shame my friends n I for bringing it to her attention. I won't go to flatiron location ever again.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 15, 2022

Went with my daughter and friend for early dinner after a flight and before a show. My daughter suggested it and I'm glad she did. The burger was at least 3 inches thick and she could hardly get it in her mouth but managed to...finish it off. I had crab cakes-delicious and rich in flavor, a meal in itself. My friend had a lobster roll and said it was best one she had ever eaten.More

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 14, 2022 via mobile

Un très bon moment en famille… ils s’adaptent aux enfants difficiles. A great Family Time… and thank you for friendly moment

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 10, 2022

Here is one place in the city where my entire family can enjoy a meal, the food is delish (although heavy) and its affordable enough for us to enjoy a few times a month (seriously, the kids love it). I took off a star because...sometimes he service is not great, and that can ruin an experience, but - food, drinks, price, vibes, all a 10.More

Date of visit: June 2022
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Reviewed June 13, 2022 via mobile

Someone recommended us the restaurant. We loved the food and service. At lunch time, there wasnt much rush and you can easily find the table.

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 13, 2022

My wife and I were excited to try this place out as we love oysters, lobsters and burgers and very rarely can you get all three at a restaurant. And that taste good! Service started out very slow. It took around 10 minutes for our...drink order, which we ordered drinks and meals at the same time. We ordered the chef's selection oysters as an app. Very good overall. Came out very quickly. For our main meal we orders the Roll Combo (London Burger and Lobster Roll) and the Wagyu Beef Burger. Ordered the burgers medium. Both were dry and overcooked by quite a bit. The wagyu one was super dry. The good news is the lobster roll was excellent. One of the few reasons it was a 3 star rating. I know price has been mentioned on a bunch of reviews. Yes, it's not cheap. But if the burgers would have been decent to good, it would have been worth it.More

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 25, 2021

The food was good and so was the service, no issues there. In our group of three we had two burgers and one combo, drank 1 coke each and we paid far more than we could have expected. Absolutely overpriced, therefore I can't recommend.

Date of visit: November 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews
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Questions & Answers
Ask a question
BountyBubbs
January 19, 2020|
AnswerShow all 5 answers
Response from Vince D | Property representative |
Happy hour is from 4-7pm at our Flatiron location and 3-6pm at Bryant Park Monday thru Friday.
0
Votes
652sharone
June 16, 2019|
AnswerShow all 6 answers
Response from Vince D | Property representative |
Hey there! We have a few vegetarian/vegan options. We have a couple of salads that can be ordered without lobster, our mushroom burger can be ordered without the beef patty, we also have truffle fries, and our lobster mac... More
1
Vote
Daniel S
November 11, 2018|
AnswerShow all 3 answers
Response from carlotacconelli | Reviewed this property |
I don't think you can
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BURGER & LOBSTER, New York City - 39 W 19th St, Flatiron District - Menu & Prices - Tripadvisor

Frequently Asked Questions about Burger & Lobster

Yes, Burger & Lobster offers takeaway services.

Burger & Lobster is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5