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The Cheesecake Factory

10260 Midtown Pkwy, Jacksonville, FL 32246-7408
+1 904-998-9511
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  • Excellent47%
  • Very good31%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“cheesecake” (294 reviews)
“salad” (44 reviews)
Open Now
10:00 AM - 11:00 PMAll hours
Italian, American, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
10260 Midtown Pkwy, Jacksonville, FL 32246-7408
All Details
Write a ReviewReviews (728)
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1 - 10 of 686 reviews

Reviewed 4 days ago via mobile

Food is great for a themed type restaurant. A little pricey but worth the atmosphere and cold beer. I try to stay away from their yummy cheesecakes but splitting is our option. Jacksonville Towncenter is a wonderful safe area to visit with family and friends....More

Thank jwtjwtjwt
Reviewed 5 days ago

A very busy venue and often requiring long waits to be seated. The food is good and the service was excellent as usual. No bookings taken.

Thank david w
Reviewed 2 weeks ago via mobile

My previous visit to this Cheesecake Factory was about two years ago. Since then nothing seemed to have changed. I’m not sure what the draw is for this restaurant, but it really doesn’t appeal to me. The food was slightly better than average, and service...More

Thank Jeffrey H
Reviewed 3 weeks ago

This was a Birthday celebration and family dinner out. Patricia W. was our server and did an excellent job keeping it all straight. Made several very good suggestions. Our dinner was great and As you would expect - they have awesome cheesecakes. They did an...More

Thank Bear E
Reviewed 4 weeks ago

The Cheesecake Factory has a warm & inviting feel along with great food and of course cheesecake :) It offers adult beverages. It is a great place for a meet & greet or a cozy evening with friends.

Thank Rob W
Reviewed 5 November 2017 via mobile

We stopped here while driving home from visiting family and it hit the spot! We ordered the buffalo blasts which was bigger than we expected, and the firecracker salmon which was all delicious. We took some of the blasters home. I had the seared ahi...More

Thank Shana N
Reviewed 27 October 2017

We arrived around 11:30 and were seated after a 10 minute wait. This place has so much stuff on their menu it is scary. I ordered a burger and fries and Kay ordered something seafoody. It was extremely over cooked and the fries were frozen...More

Thank Sandi W
Reviewed 23 October 2017

Came here with my brother in law and our adult sons. We all enjoyed our meals. It was very crowded but we were able to get in pretty quickly. It was Saturday night so we expected a wait. Our server, Jackie was very professional and...More

Thank kppisces
Reviewed 21 October 2017 via mobile

The food was not bad but it was dark, the kid sitting behind us wouldn't sit down and was yelling at the top if his lungs, we were practically sitting on the people next to us. For the kind of money my children spent for...More

Thank myeyeisonyou
A TripAdvisor Member
Reviewed 15 October 2017 via mobile

Our waitress was Cara R. She needs to be retrained in customer service. A group of friends and i were visiting from out of town for a birthday. A few things: 1. Had to tell cara twice it was friend birthday, which she barely acknowledged....More

Thank A TripAdvisor Member
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Ask a question
Questions & Answers
dan w
18 January 2017|
AnswerShow all 10 answers
Response from Mo H | Reviewed this property |
I did not see any dogs or other animals within the restaurant.
dan w
18 January 2017|
AnswerShow all 8 answers
Response from Victor L | Reviewed this property |
can't say for sure they,do have outside seating they may accommodate?
23 July 2016|
AnswerShow all 2 answers
Response from jet_engine_guy | Reviewed this property |
I believe so...give them a call
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Child-friendly, Bar Scene, Kids
Open Hours
10:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 12:30 AM
11:00 AM - 12:30 AM
Location and Contact Information
  • Address: 10260 Midtown Pkwy, Jacksonville, FL 32246-7408
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-998-9511
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