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Hard Rock Cafe

601 E Pratt St, Ste 2, Baltimore, MD 21202-3114
+1 410-347-7625
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Overview
  • Excellent20%
  • Very good38%
  • Average26%
  • Poor9%
  • Terrible7%
Travellers talk about
“burgers” (46 reviews)
“hard rocks” (27 reviews)
“inner harbor” (77 reviews)
Open Now
11:00 AM - 10:30 PMAll hours
CUISINES
American, Bar, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
601 E Pratt St, Ste 2, Baltimore, MD 21202-3114
All Details
Write a ReviewReviews (717)
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1 - 10 of 640 reviews

Reviewed 1 week ago

I love HARD ROCK CAFE, and make an effort to dine at all locations. They are usually consistent on meal quality, service, and dining experience. All EXCEPT the Baltimore Harbor location. The Service was EXCELLENT. The food was the problem area. My wife's meal was...More

Thank Phantastic4u
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Good morning, Thank you very much for joining us and for providing us with your feedback. I apologize that you did not enjoy your meal during your recent visit. Please reach out to me at Baltimore.GM@hardrock.com so I may assist you further. Best, Sarah General...More

Reviewed 3 weeks ago

Duirng my stay in Baltimore I needed to visit Hard Rock Cafe for a Nacho which normally tast the same all over the world, but I am sorry to tell that I was a little disappointed because it was not same crispy as I normally...More

Thank Dag E
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thanks for visiting us and for your feedback. We are sorry to hear that the Nacho did not live up to our standards or your expectations. We appreciate the kind words about our team and the atmosphere and hope that you will give us another...More

Reviewed 4 weeks ago

Ok, they cooked my burger well when it should have been medium rare. That happens, but in this case the manager was on top of it all and got it corrctly. It was vey good.

Thank Richard B
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thanks for visiting us and for your feedback Richard. We are sorry for the mistake on the first burger but glad that the manager and team were able to make it right for you. We hope to see you again soon. Best, Sarah General Manager

Reviewed 4 weeks ago

I went to Hard Rock Baltimore and my server was Heather . She was amazing. We ordered couple of sandwiches to go , couple of beers , their sampler appetizers platter. Service was efficient. The best part was the waitress tried to accommodate our 6...More

Thank nanu p
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thanks so much for coming to visit us and for your kind words, we look forward to seeing you again soon. Best, Sarah

Reviewed 4 weeks ago

Believe it or not, this was my first visit to a Hard Rock Cafe and I enjoyed it very much. I loved the memorabilia and most of the music. I could have done without the video screens. Some of it was pretty raunchy and we...More

Thank Gail F
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

We are honored to have been your first Hard Rock Cafe experience and are glad that you had a good time while joining us. Thank you very much for your feedback on the music and videos, we will absolutely pass that along to our playlist...More

Reviewed 22 October 2017 via mobile

We celebrate our Wedding Anniversary at a Hard Rock Cafe every year. This year was one of the best. The service was great and the food was good.

Thank Shuttereye318
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 23 October 2017

Thanks so much for making us a part of your celebration! Can’t wait to see you again!

Reviewed 17 October 2017 via mobile

Been to several hard rocks and this one is the same. Nothing really that special, it wasn’t bad, but it also wasn’t excellent. I had the burger.More

1  Thank Don P
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 22 October 2017

Good morning Don, Thanks for coming to visit us recently and for your feedback. We are sorry to hear that you were not blown away by your experience and hope that you will give us another chance in the future to exceed your expectations. Best,...More

Reviewed 14 October 2017 via mobile

This is a great Hard Rock, near the aquarium in the Inner Harbour area. It's a decent-sized Hard Rock and the food and drinks are standard for the brand. Overall a great setting for a Hard Rock.

Thank maxpaste
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 16 October 2017

Thanks so much for coming to hang out with us and for the review! We hope to see you again soon. Best, Sarah General Manager

Reviewed 11 October 2017

I really like to visit the Hard Rock Cafe, whenever I travel to a city that has one. The one is Baltimore is really nice, very well decorated. The food was okay, and I was surprised that it wasn't all that overpriced, but the service...More

Thank AlCifuentes
Sarah C, General Manager at Hard Rock Cafe, responded to this reviewResponded 13 October 2017

Thanks for letting us know Al! We are so glad you joined us and hope that you will visit us again to see how we have improved. Best, Sarah General Manager

Reviewed 3 October 2017

Stopped in after a visit to the National Aquarium. Yankees were also playing at Orioles Park so the harbor was busy. We went and sat down around 2:00pm. Took forever for a server to wait on us. He was very pleasant but the place was...More

Thank MBerman_54
Sarah C, General Manager at Hard Rock Cafe, responded to this reviewResponded 5 October 2017

Thank you very much for making us a part of your holiday weekend. We are sorry for the delay in service that you experienced and hope that you will give us another chance in the future. Best, Sarah General Manager

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Ask a question
Questions & Answers
mark h
26 September 2017|
AnswerShow all 6 answers
Response from LaraJL1972 | Reviewed this property |
Unfortunately restaurants usually don't post prices on their websites, because they differ from location to location.
0
Votes
barbara b
13 May 2016|
AnswerShow all 7 answers
Response from Tracy R | Reviewed this property |
Pubic parking on the streets, a few lots near Hard Rock and there is a couple of public garages within a block or two. There are a lot of shops to look at and things to do on your way. You will not be bored. 😃
1
Vote
Wgalot
12 November 2015|
Answer
Response from HRCBalt_GM | Property representative |
Hi Wgalot! Thanks so much for reaching out. We do offer a gluten free bun, so ay burger or sandwich could be served on that and eliminate the gluten. Any of the burgers on that bun and without cheese would meet her dietary... More
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$21 - US$30
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Groups, Child-friendly, Kids
Open Hours
Sunday
11:00 AM - 10:30 PM
Monday
11:00 AM - 10:30 PM
Tuesday
11:00 AM - 10:30 PM
Wednesday
11:00 AM - 10:30 PM
Thursday
11:00 AM - 10:30 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 601 E Pratt St, Ste 2, Baltimore, MD 21202-3114
  • Location: United States  >  Maryland (MD)  >  Baltimore>  > Inner Harbor
  • Neighbourhood: Inner Harbor
  • Phone Number: +1 410-347-7625
  • E-mail
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