We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cheesecake Factory

201 E Pratt St, Baltimore, MD 21202
+1 410-234-3990
Website
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent32%
  • Very good40%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“cheesecake” (349 reviews)
“salad” (64 reviews)
“chicken” (27 reviews)
Open Now
11:00 a.m. - 11:00 p.m. Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
201 E Pratt St, Baltimore, MD 21202
All Details
Write a ReviewReviews (1,053)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 966 reviews

Reviewed 1 week ago

As we entered the restaurant last Sunday evening, we should have turned around and walked across the street to the Shake Shack. There was an employee apparently on break smoking a cigarette next to the front door of the Inner Harbor Cheesecake Factory as we...More

Thank brume74
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Brume74, We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service should have been much better and all of this could have been avoided if our team...More

Reviewed 1 week ago via mobile

My wife and I ate dinner here on april 13th. Service was a bit slow but didnt matter because we was outside and it was a nice day. Food was exellent, waiter was great, view also great. We came back on april 14th for lunch...More

Thank Aaron K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thanks for your review, Aaron! We're glad you enjoyed the service our team provided during this visit. We hope to see you back soon!

Reviewed 2 weeks ago via mobile

Should have called in an order before leaving Phillips. Waited in line for an hour. Good thing was we met 2 people here from 10 minutes from where we live at home. The staff was worked incredibly hard.More

Thank lmc5765
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Lmc5765, Thank you for your feedback about our Baltimore location. We know it is hard to wait while you are hungry and completely understand your frustration with us. Our team should have better communicated any delay with the wait and please be sure that...More

Reviewed 3 weeks ago via mobile

This is a unique location because there is outdoor seating on the water. The views are breathtaking! Food and service were great too!

Thank sushiguy79
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thanks for your review, sushiguy79! We're glad to hear that our team provided such great service during this visit. We hope to see you back soon!

Reviewed 4 weeks ago

My family of four went here on Friday evening for dinner. It was around 7:00 and about a 10 minute wait. As others have mentioned, the menu is extensive and the portions large. The food taste was hit or miss. My husband’s steak medallions were...More

Thank karatelovr
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi karatelovr, We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service should have been much better and all of this could have been avoided if our team...More

Reviewed 4 weeks ago via mobile

We had lunch here on a very busy Friday afternoon with 6 in our party. The menu has lots of choices. The atmosphere was nice, although it was a little loud. The service was excellent and she even helped us all choose a different type...More

Thank czbrown
Reviewed 4 weeks ago via mobile

I appreciate the variety of food options to please all food preferences. Delicious burgers and fries! Great pasta! Great Italian chicken! Wait staff prompt and courteous despite being very busy!

Thank Mary L
Reviewed 20 March 2018

The food at this restaurant is excellent. Our server was very attentive to our needs and did an excellent job of taking care of us. My wife had the bang-bang chicken and shrimp and absolutely loved it. I had the Hibachi steak which was cooked...More

Thank 796glenns
Reviewed 19 March 2018 via mobile

My wife, son and I were exploring the Inner Harbor and decided to stop for lunch at the Cheesecake Factory in town. We were greeted by the friendly hostesses and seated promptly. Our waitress, Jennifer G. was exceptional beyond words! Her attitude was amazing, always...More

Thank Daniel M
Reviewed 19 March 2018 via mobile

Love this restaurant . Came here after visiting the Aquarium. Very clean , food was very good. Marco was a great waiter. Only down fall I had to send my drink back because I tasted no alcohol. Other than that Excellent !

Thank beauty2k10
Nearby
Nearby HotelsSee all 67 hotels in Baltimore
Renaissance Baltimore Harborplace Hotel
1,879 reviews
.07 km away
Brookshire Suites Inner Harbor, BW Premier Collection
836 reviews
.27 km away
Staybridge Suites Baltimore - Inner Harbor
30 reviews
.30 km away
Hotel RL Baltimore Inner Harbor by Red Lion
415 reviews
.33 km away
Nearby Restaurants
The Capital Grille
528 reviews
.20 km away
BRIO Tuscan Grille
356 reviews
.18 km away
Shake Shack
244 reviews
.07 km away
Tir Na Nog Irish Bar & Grill - Baltimore
656 reviews
.12 km away
Nearby Attractions
Historic Ships in Baltimore
1,335 reviews
.04 km away
National Aquarium
6,107 reviews
.18 km away
Top of the World Observation Level
481 reviews
.07 km away
Inner Harbor
3,001 reviews
.33 km away
Ask a question
Questions & Answers
14 June 2016|
AnswerShow all 8 answers
Response from Peter B | Reviewed this property |
Since it is located in a shopping mall, it can be difficult to find a spot close. I would go off peak hours to make it easier.
2
Votes
adrienne o
30 January 2016|
AnswerShow all 7 answers
Response from gys601 | Reviewed this property |
Yes you can, enjoy!
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$21 - US$30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
View, Groups, Local cuisine, Special Occasion Dining, Kids, Child-friendly
Open Hours
Sunday
10:00 a.m. - 10:00 p.m.
Monday
11:00 a.m. - 11:00 p.m.
Tuesday
11:00 a.m. - 11:00 p.m.
Wednesday
11:00 a.m. - 11:00 p.m.
Thursday
11:00 a.m. - 11:00 p.m.
Friday
11:00 a.m. - 12:00 a.m.
Saturday
10:00 a.m. - 12:00 a.m.
Location and Contact Information
  • Address: 201 E Pratt St, Baltimore, MD 21202
  • Location: United States  >  Maryland (MD)  >  Baltimore>  > Inner Harbor
  • Neighbourhood: Inner Harbor
  • Phone Number: +1 410-234-3990
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing