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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
C$7 - C$27
CUISINES
American, Fast food
Meals
Lunch, Dinner, After-hours
View all details
features, about

Location and contact

Downtown Brooklyn
0.9 km from Brooklyn Heights Promenade
Reviews (951)
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417 results
Traveller rating
181
143
71
14
8
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LanguageEnglish
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Traveller rating
181
143
71
14
8
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Reviewed February 14, 2024

Great food and staff, restaurant was very clean menu had many options , the avocado bacon burger was delicious and the fries was also delicious

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 19, 2023 via mobile

I ordered 2 bacon cheeseburger and none of them came with bacon on it. I tried calling the restaurant and nobody answered. It’s Very disappointing since I’ve heard good things from this place.

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 24, 2022

We had heard so many great things about Shake Shack so we went here with great expectations, but we were disappointed by the basic fast food. And the prices are high. Take away.

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 26, 2022 via mobile

We ordered shakes. They were good. The problem was the services was slow. I waited 12 minutes for a shake and I was not alone. People were shoulder to shoulder waiting to hear their name called. The shakes were good, but not worth the wait.

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 7, 2022

This place gets a lot of hype and we were curious as Shake Shack is just starting on the West Coast where we live. So we ordered some food to go. I walked here and it was not ready, waited a while and took it...home. Not anything special and the cost was very high for a small amount of mediocre food.More

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 18, 2021

We had heard so much about this East Coast chain so we were eager to try it, and my response is a big "meh." We ordered on line and the order was not ready until over 15 minutes after they promised. The burgers were OK,...but way over-priced for tiny little sandwiches. Just nothing special, way over-sold.More

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 18, 2021

yeah i didnt have this problem but there was this crying Oprah say that its an atic and we do vacate and well this dont drive

Date of visit: August 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 7, 2021 via mobile

First ever shake shack experience was at this location. Coworker and I grabbed lunch before our flights. I have to say that everything about the lunch was perfect and has made me a shake shack fan for life.

Date of visit: September 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 20, 2021

I liked the burger, loved the fries. I’m not a fan of take out burgers that are so soggy that by the time you sit down and start eating the bottom bun is mush, but good quality meat, and garnish was chilled and fresh.

Date of visit: April 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 11, 2020

Great Burgers & Fries. Nice selection of beverages. Frenetic atmosphere during lunch hours; lot of local people & business guests. Clean environment; Rest Rooms are well-kept.

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 29, 2019

Stopped in here for a quick snack and go. We only ordered some fries and shakes to go. The place wasn’t very busy and only a couple of people in line waiting to order and receive their food. The kitchen was moving very slow and...it took forever to get our food and shakes out. With that being said the fries were pretty good and the shake was outstanding. Probably will return if the mood strikes me right.More

Date of visit: May 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 16, 2019

If you'r gabbing a quick bite or having a lunch, Shack Shack offers Great burgers, Shakes and many other tasty options at a reasonable price. The burgers are made to order and usually are cooked medium well. I actually prefer my burgers well done but...this place make a "tasty burger!" (Sam Jackson voice). Their chicken sandwich is awesome also. It comes with Cole slaw and pickles on a soft bun. I also recommend the "Hot Chicken" Spicy version of this sandwich when it's in season. Their shakes are pretty Awesome also! This location like all Shake Shacks had a bit of a line but it moves very fast and the staff are friendly and accommodating.More

Date of visit: October 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 6, 2019

This area you will find a lot of things to do.....you can walk or take a cab to go across the magnificent Brooklyn Bridge.....Don't miss it....You can go to Manhattan as well. Don't miss that journey. I have so more to share but I have...to run to see the Beautiful Christmas tree. Make sure to check out the great places to eat. Lot's to see after you eat.More

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 19, 2019 via mobile

Great burger. Had the classic burger. It's a fast food place, but plenty of seating was available. Great fries as well.

Date of visit: November 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 29, 2019

What a great place! We all needed a break from running around the city, the teenagers wanted a shake the adults wanted a real drink. We got both here! Service was good, and friendly and the place was clean! Loved it!

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SHAKE SHACK DOWNTOWN BROOKLYN - Downtown Brooklyn - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Shake Shack Downtown Brooklyn

Yes, Shake Shack Downtown Brooklyn offers takeaway services.

Shake Shack Downtown Brooklyn is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4